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One Stop Phone Shop Cashback |
gregface
Joined: Mar 05, 2004
Posts: > 500
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Just started a new contract with this company, which offer me cashback every 3 months, they say to attatch special forms to my bill when i send them in, however it does not say whether to fill them in or not.
sounds like a silly question, but i need to know if they are a receipt type thing of admin.
anyone know?
thanks. |
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amnesia
Joined: Jan 15, 2004
Posts: > 500
From: Doha, London, Tokyo, Shanghai
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If you just started it, I suggest canceling it, They'll give you hell (search this forum for some people's experiences).
They're the worst.
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gregface
Joined: Mar 05, 2004
Posts: > 500
PM |
aparently they used to be bad, but have improved a lot. |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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I think they have improved a bit as they are now part of carphone warehouse.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
axxxr
Joined: Mar 21, 2003
Posts: > 500
From: Londinium
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One Stop Phone is part of the carphonewarehouse?....in that case it must have improved!
[addsig] |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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I have spoken to them lately and their customer service better than it used to be.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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I must say I have been tempted by some of the many deals from onestopphoneshop shown on hotukdeals but I also do recall the many threads especially with the P900
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SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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they are with CPW and I have dealt with them numerously.... They have got much better then before.
Cashback side... you will be given forms... you will need to fil it out and send it with a copy of your bill and send it by RM...........
They also text when they have recieved your cashback.... So that is kinda good too.
Hope this helps
Cheers
 ENJOY
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gregface
Joined: Mar 05, 2004
Posts: > 500
PM |
ok, thanks, what exactly is my order number though??? on my statement i have a customer number and a transaction number.
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dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
Your transaction number is your order number. Any orders you've made are grouped on their system under your customer number.
I wouldn't be too concerned about dealing with them as they are now part of CPW and CPW store staff are instructed to treat them as CPW customers, therefore if you have any problems, just pop into a store.
From OSPS website:
***Cashback
All cashback offers are available via redemption. You will need to send a copy of your paid network bill for the relevant month (see above), along with the correct redemption certificate (which you will receive in your welcome pack), to the address provided. Each cashback will be paid by cheque within 45 days of receipt, subject to your compliance with the redemption conditions.
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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I would have thought it was the transaction number. If in doubt why not phone them?
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
darrengf
Joined: Dec 21, 2003
Posts: > 500
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I was worried when i first got my phone through them.
The only prob i got, was they forgot to sen me my first cheque out, but other wise theyve always been helpful.
Gr8 service and i got my cheques within 3 weeks.
Gr8 |
leeboy13
Joined: Sep 28, 2005
Posts: > 500
From: Brissle - dodgy accients
PM |
Ive used them twice, once for a spv m1000 and secondly for a samsung d500... in both copntracts theonestopphoneshop was excellent, i cant see why everyone seems to be having probs... although i didnot have a 'cashback' scheme so i cannot comment on that.
Regards
lee |
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Posted: 2006-03-16 17:55
