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Forum > Sony Ericsson / Sony > Technical > P910i, XP, mRouter can see it but cannot "Change Phone"

Author P910i, XP, mRouter can see it but cannot "Change Phone"
liamf
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Joined: Mar 07, 2006
Posts: 3
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Posted: 2006-03-07 01:02
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This problem has recently started happening: I do not know what, if anything, I did to cause it.

Phone is a P910i. PC is WinXP Pro SP 2.

I can see my phone in the mRouter Phone Connection Link tool, in the "Unknown Phones" window, if I place it into the USB cradle. (I can also see it via USB, as an "Unknown Phone". I know it can really see it because it will disappear if I remove the phone from the cradle, or turn off my bluetooth link.

However I cannot connect to it: if I pick the phone and click OK, the window simpy disappears. No connection to the phone is established.

So I cannot sync, or install new software. Disaster!

I have tried a complete uninstall, reinstalling the lastest PC sync suite from the website, reinstalling from the original Sony CD. Nothing makes any difference.

I saw somewhere earlier that there could be firewall issues. This won't help me, as I have no control over the firewall installed on my laptop: corporate IT puts it there, it is not the Windows builtin firewall software (which is disabled).

Has anyone got any ideas? This will make my P910i useless to me, if I cannot sync it any more with my PC. This *used* to work fine
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