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Orange New Pay Monthly Tarriffs are based on animals |
darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
I not sure if its been mentioned or any body knows but Orange in the UK next month will release a set of new pay monthly tarriffs and scrap there old ones.
Heres the links for you to browse at
http://www.orange.com/english[....]y=0&year=0&categoryId=0&page=1
Name of tarriffs are
Dolphin
Racoon
Canary
Panther
So what are you thoughts!! |
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amawanqa
Joined: May 08, 2004
Posts: > 500
From: Hornchurch UK & East London SA
PM |
Can you imagine being asked, "What contract package are you on?"
"Ermm... I'm using the Orange Canary and my wife's on the Orange Dolphin at the moment..."
He who laughs last... thinks slowest.
Nokia 5800, Sony Ericsson P1i, Nokia 7600. |
Greggy
Joined: Feb 04, 2004
Posts: > 500
PM |
As long as ive still got my free wap cudnt giv a toss lol
This message was posted from a Nokia |
PeterKay
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
PM, WWW
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Quote:
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On 2006-03-06 21:01:56, amawanqa wrote:
Can you imagine being asked, "What contract package are you on?"
"Ermm... I'm using the Orange Canary and my wife's on the Orange Dolphin at the moment..."
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 well put
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jmcomms
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
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Are these internal names? I've heard about this already, but can't believe they would be silly enough to use them.
Actually, knowing the way things are going, I probably could!
Jonathan Morris
Editor, What Mobile magazine - the UK's leading mobile phone magazine
www.whatmobile.netforum.whatmobile.net
Twitter @jmcomms |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
apparently its what customers want!
as far as im aware there not internal names.
best get used to em folks!!
fatreg
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darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
Heres just a little more info for you all. Now you can decide what you want
Orange are going to charge customer 1p per delivery reports on sms.
Orange have lowered the tarriff mins but keps the same cost
Billing will now be £1.50
Non Direct Debit is now £3.50
SMS, Standard Calls are going to 12p from 10p
Read more and now you can decide
http://www.theregister.co.uk/2006/03/06/orange_animals/
You decide who you want to go with now
Flext Tarriff looks better and better by the day.
Heres more for you http://www.mobileeurope.co.uk/news/news_story.ehtml?o=1972
[ This Message was edited by: darrengf on 2006-03-16 23:34 ] |
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
Orange have the completely lost the plot. Their entire marketing department wants sacking.
"I know - we'll patronise our customers by referring to them as animals, and at the same time we'll introduce enticing offers like 1p per delivery report!"
The funniest part was listening to the rep trying to explain/justify it all. Ricky Gervais, watch out...!
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darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
Lost the plot, Theve all gone Mad.
Im sorry but My Mum gave birth to a Human and not a Animal !!
So does this like Allows us to call Orange Staf animal names and get a way with it !!
Ive wrote my complanit to Orange and see how many other people do.
I can appreiacate that some people will like the concept of them being a animal.
But what will get loads of people is the 1p delivery report. How many of them are going to be told Lets see. NONE.
I ll watch this space. The media on the net already think its a joke |
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
To be fair, though they barely deserve it(!), I'm sure that these charges will only be introduced to customers on the new tariffs, or that if existing customers are subjected to it, they will be written to. Given that some of it represents a variation in contract terms, they will have little choice!
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darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
Yes new people and those who migrate to the new tarrifs will be charged.
the 1p for a delivery report. That a cost of 13p per sms
I know one of my friends sends over 3000 sms a month and likes a delivery report, Thats another £30 on the bill.
To me its a scam.
*** They are putting sms to 12p out of your bundle and add the other 1p. This will make Orange the Dearest Network for SMS. Up to 13p per sms ***
They changed PAYG to 12p last year and soon changed back. Why people were leaving them big time.
Orange used to be in 1st position for the number of customers, Now thats not the case. They are position 3 and if they keep going like this they will soon be in 5th.
More and more people that i talk to that used to be with Orange have left and gone to either 02 or t-mobile, and with this new flext tarriff from t-mobile i think they will do more damage to the other networks.
Orange used to be unique when they first started now, they just want to scam more out of the customers. They used to be in position 1 for customer everything, Now thats not the case.
They have lost the plot big time
There spending 10 Mill on a nice advertising for the new tarriffs, i wonder if they mention that they are going to be charged for delivery reports. No only the fancy stuff i suppose!!
Orange Customer Care has been told not to tell any one of the new tarriffs Whats the point its on the orange.com website and all other websites.
So theres a laugh for a start.
Any way of my soap box now.
Only people can really deal with this and lets see how many complaints or customers leave them.
[ This Message was edited by: darrengf on 2006-03-17 13:21 ] |
fatreg
Joined: Jul 26, 2003
Posts: > 500
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Quote:
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On 2006-03-17 14:11:18, darrengf wrote:
lets see how many complaints or customers leave them.
[ This Message was edited by: darrengf on 2006-03-17 13:21 ]
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Leave? hmmm well you cant be the biggest network ALL the time can you?!
wait till you see the animal tariffs before you go overboard. Oh and just a wee point, does any network actually offer delivery reports other than Orange? i know O2 and voda dont unless you use RCT before a message?
and as for the non dd and billing charge, look at the other networks!!
fatreg
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dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
Oh fatreg - you've been indoctrinated! 
From what I remember from the presentation (once I clambered back onto my chair after hearing about the animal tariffs!) the tariffs weren't bad but didn't compare to T-Mobile's new tariffs, and Orange seem to be slowly closing the loopholes that gave them niche appeal:
Free 0800s - gone!
Free Itemised Billing - gone
non-DD charge (higher than all other networks now - does it cost Orange more than anyone else to process payments??)
Free Orange Care - now excludes almost as many handsets as it includes
I'm not saying this is not in line with other networks (although the delivery reports charge simply makes them look ridiculously tight!) but if you blend into all the other networks, what is there left to differentiate you? Animals??!!
Like I said, I used to think of Orange as innovative. From the concept of Your Plan (which was innovative) this appears for all the world to be a step backwards, when rivals such as T-Mobile are finally catching up.
The future's turning magenta... 
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darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
Dave_Uk, You couldnt have said it better
The non DD charge isnt the problem its this stupid new 1p per delivery report.
The only network that is going to charge 1p for them. How tight are they.
Vodafone do offer them with out purtting in rct, O2 offer them but you do have to offer 02.
The future isnt Orange any more, Far from it
Infact the future is Magenta and i thought i would never ever say that.
Who are these people that were asked, and what are the management thinking of. They are now starting to take the ****.
I used to be proud of Orange and my Orange badge on the phone, Now I'm not bothered.
Yes leave you say, Thats the easy way out, but prob the only way now.
I have praised Orange in the past and i can safely say that over a 100 of my firends have now joined them in the last 2 years, However today 1 of my firends who was going on Orange and spends over £50 a month, I told him not to. |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
0800 numbers went ages ago now.
as you said the loopholes are being shut ie bringing orange inline with the other big 3 networks.
Orange dont want to fight for the mass market, thats not the idea, rememeber its quality not quantity that count!
50 customers that spend £60 a month are worth a lot more than 100 people that spend £20 a month on some silly flext tariff where you have to sign up for 18 months.
embrace the change folks.
fatreg
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Posted: 2006-03-06 20:30
