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Hijacked phone virus err ? hlp DELETE |
fender62
Joined: Oct 16, 2005
Posts: 70
PM |
my mate has a k700 on orange payg he signed to download some pics form some service, but now when ever he tops up his phone all the money phone time is taken, whats going on what can he do, he doesnt even have to have to make a single call and his phone time is gone. i have checked the address its http://fuk.am/b/x.jsp?X=xmeqrb9qslyf14570 i think it might belong to mporn how do you get them to stop.
problem solved
[ This Message was edited by: fender62 on 2006-03-06 13:57 ]
[ This Message was edited by: fender62 on 2006-03-06 14:58 ] |
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Jools
Joined: May 21, 2003
Posts: > 500
PM |
Try texting 'STOP' to the original number he signed up to.
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etaab
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
PM |
First off, its not a virus.
Second, your friend has obviously subscribed to a automated premium service. Tell him not to top the phone up, and call Orange to cancel any subscriptions assigned to his sim card.
Check me out on Instagram ! search for etaab ! |
Frubin
Joined: Sep 02, 2004
Posts: > 500
From: London, England, UK
PM, WWW
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Humm, it does sound like your when your friend downloaded from that mobile entertainment serivces he has also signed up to thier services automatically which will charge you anything between £3-6 per month to continue to use their services.
Orange really can't do anything regarding services from "3rd parties" and can only find out the company details from the short code and give you their customer service number for you to ring up and request that your mobile number to be removed and barred from thier serivces.
You can also look the company name on the internet and get details about thier services there (by the way, the link does not work!). Or as JoolsG4 has already mentioned, try sending a "STOP" message to the short code which should hopefully remove you from thier services and receive any future things from them.
Here's some tips i found out receiving "spam messages" on your Orange phone which also includes how to remove your self to service you’ve subscribed to:
http://www.orange.co.uk/about/contact/spam/
Hope this helps,
Regards,
_________________
[ This Message was edited by: Frubin on 2006-03-07 14:33 ] |
fender62
Joined: Oct 16, 2005
Posts: 70
PM |
he sorted it with the stop message, i managed to find there website
it was mporn. |
Frubin
Joined: Sep 02, 2004
Posts: > 500
From: London, England, UK
PM, WWW
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Ok, glad that your friend sorted it out then. Beware of these kinds of 3rd party mobile entitainment services as most of them are SCAMS or will join you up automatically to thier services without you knowing just to get extra money off you! Remember always to use the stop message after you have downloded a product from thier services stating that your no longer wish to use thier services.
I had exprience of it myself after i replied to a "wap push" on my phone to download a "free ringtone" and i was charged £9 for thier product. I rang up customer services to enquire and they informed me that i downloded two of them which was bollox. I demanded a refund but they refused so i asked them to remove and bar me from thier serivces and not to receive any future shit from them. This hassle on the end costed me just under £12 in total on my bill and Orange couldn't do anything about it either.
I was not happy, but sure have learnt my lesson and now stay away from these kind of services from now on and do not use or reply to any of these "3rd party spam" messages that i still receive.
[addsig] |
Jennifer™
Joined: Dec 12, 2005
Posts: 16
From: Stafford (UK)
PM |
yeah i had this problem a bit ago, i had to change my phone no in order for them to stop, i stay away from things like that now, they rip you off big time, glad your friend has it sorted now. |
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Posted: 2006-03-06 14:21
