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Author W800i Freezes with the Sony Ericson Logo
saran_gk
T68 gold
Joined: Feb 16, 2006
Posts: 5
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Posted: 2006-02-16 08:52
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Hi,

I have bought a new hand set and I tried to transfer some mp3 files. It was transfered successfully. And then I tried again immediatly the mobile was shutdown. I removed the USB cable safely. When I tried to restart it freezes with the Sony Ericsson Logo after that nothing is happening. Please suggest me what can be done to solve this.

Thanks in advance.
Saravanan.K
PeterKay
W995 Silver
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
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Posted: 2006-02-16 09:42
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As its a new handset, i take it it has warranty!

Have you tried romoving the battery?
govigov
K500
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Posted: 2006-02-16 10:02
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Have you tried with mem card removed as well? How much did you pay for it btw?

This message was posted from a T230

saran_gk
T68 gold
Joined: Feb 16, 2006
Posts: 5
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Posted: 2006-02-16 10:29
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I tried both but still it is not working.
bombadil
W950 Blue
Joined: Feb 18, 2006
Posts: 111
From: Pune, India
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Posted: 2006-02-19 07:22
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I had a similar problem while trying to update using the SE Update Service software. Forget the logo, I couldn't get phone to start at all. All I did was to remove the battery and the sim, then try to start it with just the battery. It came up fine giving the option to start in walkman mode. I shut it off again, inserted the sim and then start it, which it did. I am not saying that the problem was with the sim, but I guess it not being there gave the phone software to execute a different function. My update was failing everytime and my phone was refusing to start after each of that failed update. The above solution worked everytime.

[ This Message was edited by: bombadil on 2006-02-19 06:23 ]
dima69
W800
Joined: Feb 11, 2006
Posts: 92
From: Israel
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Posted: 2006-02-19 07:33
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I wouldn't mess with the brand new hand set that has warranty. Use your warranty!!!
bombadil
W950 Blue
Joined: Feb 18, 2006
Posts: 111
From: Pune, India
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Posted: 2006-02-22 17:40
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Look at me. Dude, I had the same problem as you today. I was transferring files over USB and suddenly the USB device went away and came back. When it came back the memory stick was completely empty and trying to open the drive prompts saying insert a device. When I restarted the phone it got stuck at the Sony Ericsson logo but removing the memory stick got it up and running. Really frustating to lose all the date on my stick like that. I had a partial backup, atleast of the important stuff so am gonna talk to the vendor about this, but considering the problems I have had, didn't really expect this from Sony!!!

[ This Message was edited by: bombadil on 2006-02-22 16:43 ]
aloneir
T68 gold
Joined: Apr 11, 2006
Posts: 10
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Posted: 2006-04-11 16:58
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I also had the same problem as bombadil. I lost my all data but I thought it was because of using 1GB MS but again I experienced the same thing with my 512 MB MS.Now I transfer files using bluetooth only.
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