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Sony Ericsson k700i |
amylouise
Joined: Jan 01, 2006
Posts: 3
PM |
Hi
I am on a 12month contract with O2, ending in June. My phone keeps freezing and then turning off. I dont know whether I am able to have a replacement phone from o2.. has anyone else been in this situation... I know there are problems with receiving texts sometimes, but that seems to be fine. So, will they just change the phone, ask me to send mine back and then I see out contract until june?
I would be very grateful for any comments..
Thank you |
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*Jojo*
Joined: Oct 15, 2003
Posts: > 500
PM |
@amy - If it's still under warranty, YES, have it replaced. The  K700i model encountered 'some' problems during it's initial release and this was remedied thru a firware upgrade. There are possibilities too that you will be encountering the very same problem when O2 replaced it with a new one  When I had my 1st K700i, I noticed that the fone restarts, white screen then OFF then ON again (all by itself) and this ONLY occurs when the batt is way too LOW. Though I NEVER upgrade firmware as long as the problem is tolerable . . . Good Luck ! O h h h, welcome to Esato too 
[addsig] |
amylouise
Joined: Jan 01, 2006
Posts: 3
PM |
thank u!!
Best thing i can do then, is ring them up? and just tell them the situation.? Also heard though that o2 are discontinuing this model. hmm..
well thanks for the help ! |
*Jojo*
Joined: Oct 15, 2003
Posts: > 500
PM |
@amy - Welcome ! With the K700i model, it is 'usually' firmware upgrades that remedies the problem. Are you from UK too 
[addsig] |
amylouise
Joined: Jan 01, 2006
Posts: 3
PM |
Ok.
Yes from the UK! |
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Posted: 2006-01-01 11:59
