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No such thing as real housings to be purchased, from SE email. |
fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
I emailed SE to see if I can get authentic housings from them, and at what cost... here is their reply:
"Thank you for contacting Sony Ericsson Online Support.
Repair parts are not available to purchase. Replacing parts yourself will Void your Warranty. If you would like to setup a repair on your phone, please contact a customer service representative at 1-866-766-9374 for assistance. Due to the type of damage, a fee will apply for the repair.
As part of Sony Ericsson's commitment to excellent customer service, we offer a wide variety of mobile products to suit your lifestyle. If you require more information, or have any other questions, please visit our website at http://www.sonyericsson.com or call us at 1-866-766-9374
Best regards,
Danielle
Your Sony Ericsson Online Support Representative Sony Ericsson Mobile Communications "
So obviously we can't buy real housings. Nor can these sellers that sell "housings" are selling genuine parts. The SE repair places can't just take these out of their inventory, and throw them on internet shops, or ebay. If so, then when it's time for inventory count, they'll see thousands of housings missing. And the amount missing doesn't correspond to the amount being serviced.
I've worked in a company before like this, and everytime we do repairs, we have to write off what parts were replace, and how many were taking off inventory for it.
Just as I suspected..... |
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coo1k3n
Joined: May 04, 2003
Posts: 272
From: Northamptonshire, UK
PM |
Are you sure? Not saying your wrong or anything... but i've previously bought a K500i silver housing for when i used to own it and it was exactly like the original that came with the phone.
And 'Mobile Fun' seem to sell original K750i replacement parts:
http://www.mobilefun.co.uk/cat/K750i-Spares.htm |
fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
Nah, I'm not sure. Just a big assumption.
Many people have said Fatmui sells "OEM" housings, and they are pleased with it, (just that buttons don't fit...) HMMMM. And ofcourse my experience in the other thread with pictures disproving the authenticity.
Then other people praises cnn.cn because they offer OEM parts too, and "they can tell it's real". Yet other folks said their buttons don't fit, their logo is off. And some people even say Fatmui buys off of cnn.cn.
But I highly doubt SE would sell housings to consumers just like that. They want to make money by servicing themselves to make more $, else have the consumer buy another phone.
Just my theory. |
Simon N
Joined: Dec 02, 2005
Posts: 71
From: Nottingham UK
PM |
Why wouldnt reapir centres sell the items? They are a business and as such will sell to anyone that wants to buy.
SE are basically saying they wont sell you 1 item. I am pretty sure if you asked to buy 50keypads, 50handsfree kits, 50 cases etc they would soon start selling you what you require.
It is true there are loads of fakes around.....just use common sense and its easy to avoid these. |
senninha
Joined: Jan 05, 2003
Posts: > 500
PM |
my authorized service center sells housings for pretty much all models all the time. |
fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
At our company, when we sell spare parts to our customers, we mark it up 300%. We get these rates by comparing with other companies to know what the standard rates are.
I have a T-mobile shop around my place where I purchase the phone, and they also do repair services for SE and Samsung phones. I check out their products and can tell they used imitations. I had to pay them cash to buy my k750i, else if I used credit card, they'd charge tax. Hm... something smells illegal.
But if you guys honestly believe you can get authentic k750i housings, PLEASE let me know where, or else hook me up, and I'll pay you. |
coo1k3n
Joined: May 04, 2003
Posts: 272
From: Northamptonshire, UK
PM |
I highly doubt that a respectable mobile e-tailer like mobilefun.com would lie about having Original OEM K750i housing and replacement parts.
Plus with my previous K500i, i bought this OEM housing from Ebay (which is real) after having bought an imitation black housing from Ebay (which wasn't listed as being OEM- and couldn't have been anyways if it were black as the K500i is onlt available in black/blue).
I compared these two housings and also compared one of them (the OEM K500i silver housing from Ebay) to the one that came with the K500i and i can assure you that it is original and not an imitation.
Listen to the TWiTs! Podcast 'http://www.thisweekintech.com' |
fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
Thanks,
I will try Mobilefun.co.uk. Hope it is what you say. I'm one of those really skeptical people who has to "see it to believe it".
[ This Message was edited by: fatfree on 2005-12-21 17:27 ] |
fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
Do you happen to know if they ship to the U.S.? |
numb
Joined: Feb 07, 2005
Posts: > 500
PM |
OEM means other than original, OEM parts are parts made by other manufacturers than the original manufaturer. Therefore OEM also means imitation.
And it is true, there are no original S//E made housings for sale for private customers. Only OEM housings. But theres a big qualitydifference between OEM products, some are made by reputable authorised manufacturers, others are simply cheap poor made copys from asia, like fake rolexes etc.
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fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
OEM stands for "original equipment manufacturer".
Example,
Two types of CPU's. Retail, and OEM.
They both are originals, but the retail comes boxed in a printed retail box, manual, and sometimes a fan/heatsink.
OEM of a CPU is when it's only offered the CPU for bulk rate, so that 3rd party builders can buy them without the extra cost of the retail combo.
But OEM is still original. This applies to computers, electronics, and automobile. |
Vein
Joined: Jun 18, 2005
Posts: > 500
From: Wilts, UK
PM |
To be honest, what does it matter if it's not genuine SE ? As long as it looks good and the price is right for what you're paying then there should be no conflicts.
Vein Autostyling (+28 -0)
www.cliosport.net
www.e30zone.net |
coo1k3n
Joined: May 04, 2003
Posts: 272
From: Northamptonshire, UK
PM |
True i suppose, but many housings ive bought that aren't OEM tend to be real cheap and don't fit properly, resulting in the phone feeling fragile.
Listen to the TWiTs! Podcast 'http://www.thisweekintech.com' |
fatfree
Joined: Nov 28, 2005
Posts: 49
From: USA
PM |
Quote:
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On 2005-12-21 20:14:34, Vein wrote:
To be honest, what does it matter if it's not genuine SE ? As long as it looks good and the price is right for what you're paying then there should be no conflicts.
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You're right! It doesn't matter if it's not genuine, as long as it "looks good". Did you see my other thread about Fatmui? Didn't look good to me. Keypad doesn't fit either. So I guess generics DO matter since they'll never have the fit and form of the actual product.
I guess I wouldn't mind at all to use a product that is cheaply made if I have a $100 phone, but k750i is valued at $450. It's like putting on cheap $18 rotors on my 7.35i BMW from Napa. Looks the same, warps in 1 month.
Trust me, I'd pay $100 for genuine housings, but I can't find any housings over $30... I tried! |
gbrooks3
Joined: Jun 02, 2003
Posts: > 500
From: OTP RED CID36
PM, WWW
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I always use Official parts for servicing my phones. People who are lucky enough to know someone who works at a SEMC factory often purchase them. I am not sure if its company policy to let employees sell parts for their own profit. But 100% it does happen.
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Because the platform sends bogus messages while charging, that is why!!!..But why this change of heart?..We sense a charger connected, oops, we will not shut down after all!!!..*********************** UI BASIC, HOLD YOUR HORSES
[ This Message was edited by: gbrooks3 on 2005-12-21 20:39 ] |
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Posted: 2005-12-21 17:27
