figurt
Joined: Aug 17, 2005
Posts: 89
PM |
Hello there,
recently acquired the w900i from vodafone on an upgrade.
i recieved the phone yesterday, in a very bad state.
box smashed, phone is fine, but not all accessories are there..
first problem: during the upgrade, with the guy i spoke to he assured me it was black, at the end of the phone call i did reconfirm, and he said that it would be black
when i recieved it...it wasnt! (white is just not for me, the phone looks to ipod-dy)
secondly when going through the contract i was told the contract was for only 12 months. (well this guy had put down 18 month, something which im really not happy with as i wasnt told)
when i have been speaking to voda, not only has it been a considerable waste of time (at least 1.5hrs on the phone) but i feel very cheated. i do understand the fact there was no black w900, and maybe the guy just didnt know that...but the major thing that is buggin me is the fact he put it on 18months and not 12... well i have cancelled the upgrade, they will collect the phone next week. my quesiton really is, where do i stand?
as ive never had trouble with voda, i didnt feel the need to write the guys name down (feel a bit stupid about that now, should have recorded to), voda say they only record 10% of calls, so my call has probably not been recorded. So basically its my word against this operators word. i feel basically im gonna get fogged off, so im probably going to leave voda so,
my other query is when will the w900 come out on other networks? ive seen a website with w900 black on o2, but ive heard this is far east import. should that be any different from the uk release? im not desperate to have this phone NOW, but eventually i would like it (in this time i hope it has fallen in price!)
Appreciate any comments
Thanks |
Posted: 2005-12-17 01:24
