Esato

Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > Please Help IExplorer Hangs with SEUS

Author Please Help IExplorer Hangs with SEUS
rel100
T68 gold
Joined: Nov 22, 2005
Posts: 3
PM
Posted: 2005-11-24 22:01
Reply with quoteEdit/Delete This PostPrint this post
Hi, I'm new here i'm from argentina, and as you see my english is very poor, so please help me.
I enter to the SEUS page... follow all the instructions... and after accept the license, mi internet explorer window closes itself, and i get a file on the desktop with this text inside

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d6418b0, pid=3600, tid=1120
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_04-b05 mixed mode, sharing)
# Problematic frame:
# V [jvm.dll+0x18b0]
#

--------------- T H R E A D ---------------

Current thread (0x06592570): JavaThread "CompilerThread0" daemon [_thread_in_native, id=1120]

siginfo: ExceptionCode=0xc0000005, reading address 0x4c74654e

Registers:
EAX=0x4c74654e, EBX=0x00007fec, ECX=0x00000000, EDX=0x6d78f27c
ESP=0x06c7faf8, EBP=0x06c7fb00, ESI=0x018f9cb8, EDI=0x06592710
EIP=0x6d6418b0, EFLAGS=0x00090206

Top of Stack: (sp=0x06c7faf8)
0x06c7faf8: 00007ff4 018f9cb8 06c7fb7c 6d641896
0x06c7fb08: 00007ff4 065926f8 6d641ab2 00000008
0x06c7fb18: 00007fec 065927d0 06592ca8 01933b88
0x06c7fb28: 6d641ba2 000004b0 065927d0 6d728ef0
0x06c7fb38: 000004b0 6d6a1c0d 000004b0 06c7fbb4
0x06c7fb48: 6d658a26 06592780 00000000 06c7fbb4
0x06c7fb58: 6d659223 00000000 06c7fbb4 01933b88
0x06c7fb68: 6d728ef0 00000004 6d6a65da 00000004

Instructions: (pc=0x6d6418b0)
0x6d6418a0: 4d fc e8 e9 2a 10 00 8b 06 ff 46 08 85 c0 74 07
0x6d6418b0: 8b 08 ff 4e 04 89 0e 85 c0 8b f0 75 0b ff 75 08


Stack: [0x06b80000,0x06c80000), sp=0x06c7faf8, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x18b0]
V [jvm.dll+0x1896]
V [jvm.dll+0x194a4]
V [jvm.dll+0x19b14]
V [jvm.dll+0x55ec0]
V [jvm.dll+0x55be7]
V [jvm.dll+0x101489]
V [jvm.dll+0x101457]
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb50b]


Current CompileTask:
HotSpot Client Compiler:249 b sun.net.www.MessageHeader.mergeHeader(Ljava/io/InputStream;)V (382 bytes)


--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x06626a00 JavaThread "Thread-13" [_thread_blocked, id=3280]
0x06622d08 JavaThread "AWT-EventQueue-3" [_thread_blocked, id=236]
0x0784c9c0 JavaThread "thread applet-hfstartapplet.Starter.class" [_thread_blocked, id=1456]
0x06643dc8 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4028]
0x06628790 JavaThread "AWT-Shutdown" [_thread_blocked, id=1104]
0x06670040 JavaThread "TimerQueue" daemon [_thread_blocked, id=3408]
0x077c2990 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=2112]
0x0660aa48 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=1072]
0x06605f28 JavaThread "AWT-Windows" daemon [_thread_in_native, id=604]
0x06604c18 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3604]
0x06593940 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2424]
=>0x06592570 JavaThread "CompilerThread0" daemon [_thread_in_native, id=1120]
0x01935918 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3004]
0x06591dc8 JavaThread "Finalizer" daemon [_thread_blocked, id=2136]
0x0191caa0 JavaThread "Reference Handler" daemon [_thread_blocked, id=3668]
0x0192d0a8 JavaThread "main" [_thread_in_native, id=2632]

Other Threads:
0x018f9cd0 VMThread [id=4092]
0x01900160 WatcherThread [id=448]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 576K, used 134K [0x20a80000, 0x20b20000, 0x211e0000)
eden space 512K, 26% used [0x20a80000, 0x20aa1be0, 0x20b00000)
from space 64K, 0% used [0x20b00000, 0x20b00000, 0x20b10000)
to space 64K, 0% used [0x20b10000, 0x20b10000, 0x20b20000)
tenured generation total 3384K, used 1850K [0x211e0000, 0x2152e000, 0x26a80000)
the space 3384K, 54% used [0x211e0000, 0x213aeb90, 0x213aec00, 0x2152e000)
compacting perm gen total 8192K, used 1839K [0x26a80000, 0x27280000, 0x2aa80000)
the space 8192K, 22% used [0x26a80000, 0x26c4bf70, 0x26c4c000, 0x27280000)
ro space 8192K, 62% used [0x2aa80000, 0x2af893f0, 0x2af89400, 0x2b280000)
rw space 12288K, 46% used [0x2b280000, 0x2b80fe20, 0x2b810000, 0x2be80000)

Dynamic libraries:
0x00400000 - 0x00419000 C:Program FilesInternet Exploreriexplore.exe
0x7c900000 - 0x7c9b0000 C:WINDOWSsystem32ntdll.dll
0x7c800000 - 0x7c8f4000 C:WINDOWSsystem32kernel32.dll
0x77c10000 - 0x77c68000 C:WINDOWSsystem32msvcrt.dll
0x77d40000 - 0x77dd0000 C:WINDOWSsystem32USER32.dll
0x77f10000 - 0x77f57000 C:WINDOWSsystem32GDI32.dll
0x77f60000 - 0x77fd6000 C:WINDOWSsystem32SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:WINDOWSsystem32ADVAPI32.dll
0x77e70000 - 0x77f01000 C:WINDOWSsystem32RPCRT4.dll
0x77760000 - 0x778cc000 C:WINDOWSsystem32SHDOCVW.dll
0x77a80000 - 0x77b14000 C:WINDOWSsystem32CRYPT32.dll
0x77b20000 - 0x77b32000 C:WINDOWSsystem32MSASN1.dll
0x754d0000 - 0x75550000 C:WINDOWSsystem32CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:WINDOWSsystem32WINTRUST.dll
0x76c90000 - 0x76cb8000 C:WINDOWSsystem32IMAGEHLP.dll
0x77120000 - 0x771ac000 C:WINDOWSsystem32OLEAUT32.dll
0x774e0000 - 0x7761d000 C:WINDOWSsystem32ole32.dll
0x5b860000 - 0x5b8b4000 C:WINDOWSsystem32NETAPI32.dll
0x771b0000 - 0x77256000 C:WINDOWSsystem32WININET.dll
0x76f60000 - 0x76f8c000 C:WINDOWSsystem32WLDAP32.dll
0x77c00000 - 0x77c08000 C:WINDOWSsystem32VERSION.dll
0x773d0000 - 0x774d2000 C:WINDOWSWinSxSx86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9comctl32.dll
0x7c9c0000 - 0x7d1d5000 C:WINDOWSsystem32SHELL32.dll
0x5d090000 - 0x5d127000 C:WINDOWSsystem32comctl32.dll
0x5ad70000 - 0x5ada8000 C:WINDOWSsystem32uxtheme.dll
0x75f80000 - 0x7607d000 C:WINDOWSsystem32BROWSEUI.dll
0x20000000 - 0x20012000 C:WINDOWSsystem32browselc.dll
0x77b40000 - 0x77b62000 C:WINDOWSsystem32appHelp.dll
0x76fd0000 - 0x7704f000 C:WINDOWSsystem32CLBCATQ.DLL
0x77050000 - 0x77115000 C:WINDOWSsystem32COMRes.dll
0x77260000 - 0x772ff000 C:WINDOWSsystem32urlmon.dll
0x77fe0000 - 0x77ff1000 C:WINDOWSsystem32Secur32.dll
0x77a20000 - 0x77a74000 C:WINDOWSSystem32cscui.dll
0x76600000 - 0x7661d000 C:WINDOWSSystem32CSCDLL.dll
0x77920000 - 0x77a13000 C:WINDOWSsystem32SETUPAPI.dll
0x10000000 - 0x1000b000 C:Program FilesInternet Download ManagerIDMIECC.dll
0x011b0000 - 0x011be000 C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
0x7c340000 - 0x7c396000 C:WINDOWSsystem32MSVCR71.dll
0x01390000 - 0x01396000 C:Program FilesInternet Download Manageridmmkb.dll
0x75e90000 - 0x75f40000 C:WINDOWSsystem32SXS.DLL
0x013c0000 - 0x01448000 C:WINDOWSsystem32shdoclc.dll
0x01450000 - 0x01715000 C:WINDOWSsystem32xpsp2res.dll
0x75cf0000 - 0x75d81000 C:WINDOWSsystem32mlang.dll
0x71ad0000 - 0x71ad9000 C:WINDOWSsystem32wsock32.dll
0x71ab0000 - 0x71ac7000 C:WINDOWSsystem32WS2_32.dll
0x71aa0000 - 0x71aa8000 C:WINDOWSsystem32WS2HELP.dll
0x01720000 - 0x01740000 C:WINDOWSsystem32idmmbc.dll
0x71a50000 - 0x71a8f000 C:WINDOWSsystem32mswsock.dll
0x662b0000 - 0x66308000 C:WINDOWSsystem32hnetcfg.dll
0x76ee0000 - 0x76f1c000 C:WINDOWSsystem32RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:WINDOWSsystem32rasman.dll
0x76eb0000 - 0x76edf000 C:WINDOWSsystem32TAPI32.dll
0x76e80000 - 0x76e8e000 C:WINDOWSsystem32rtutils.dll
0x76b40000 - 0x76b6d000 C:WINDOWSsystem32WINMM.dll
0x77c70000 - 0x77c93000 C:WINDOWSsystem32msv1_0.dll
0x76d60000 - 0x76d79000 C:WINDOWSsystem32iphlpapi.dll
0x71a90000 - 0x71a98000 C:WINDOWSSystem32wshtcpip.dll
0x722b0000 - 0x722b5000 C:WINDOWSsystem32sensapi.dll
0x769c0000 - 0x76a73000 C:WINDOWSsystem32USERENV.dll
0x745e0000 - 0x748a6000 C:WINDOWSsystem32msi.dll
0x76f20000 - 0x76f47000 C:WINDOWSsystem32DNSAPI.dll
0x01780000 - 0x01799000 c:progra~1mcafee.comvsoMcVSSkt.dll
0x76fc0000 - 0x76fc6000 C:WINDOWSsystem32rasadhlp.dll
0x7d4a0000 - 0x7d787000 C:WINDOWSsystem32mshtml.dll
0x022c0000 - 0x022e7000 C:WINDOWSsystem32msls31.dll
0x02a00000 - 0x02a2a000 C:WINDOWSsystem32msimtf.dll
0x02a30000 - 0x02a7b000 C:WINDOWSsystem32MSCTF.dll
0x76390000 - 0x763ad000 C:WINDOWSsystem32IMM32.DLL
0x325c0000 - 0x325d2000 C:Program FilesMicrosoft OfficeOFFICE11msohev.dll
0x71b20000 - 0x71b32000 C:WINDOWSsystem32MPR.dll
0x75f60000 - 0x75f67000 C:WINDOWSSystem32drprov.dll
0x71c10000 - 0x71c1e000 C:WINDOWSSystem32ntlanman.dll
0x71cd0000 - 0x71ce7000 C:WINDOWSSystem32NETUI0.dll
0x71c90000 - 0x71cd0000 C:WINDOWSSystem32NETUI1.dll
0x71c80000 - 0x71c87000 C:WINDOWSSystem32NETRAP.dll
0x71bf0000 - 0x71c03000 C:WINDOWSSystem32SAMLIB.dll
0x75f70000 - 0x75f79000 C:WINDOWSSystem32davclnt.dll
0x75970000 - 0x75a67000 C:WINDOWSsystem32MSGINA.dll
0x76360000 - 0x76370000 C:WINDOWSsystem32WINSTA.dll
0x74320000 - 0x7435d000 C:WINDOWSsystem32ODBC32.dll
0x763b0000 - 0x763f9000 C:WINDOWSsystem32comdlg32.dll
0x02bc0000 - 0x02bd7000 C:WINDOWSsystem32odbcint.dll
0x73ba0000 - 0x73bb3000 C:WINDOWSsystem32sti.dll
0x74ae0000 - 0x74ae7000 C:WINDOWSsystem32CFGMGR32.dll
0x72d20000 - 0x72d29000 C:WINDOWSsystem32wdmaud.drv
0x72d10000 - 0x72d18000 C:WINDOWSsystem32msacm32.drv
0x77be0000 - 0x77bf5000 C:WINDOWSsystem32MSACM32.dll
0x77bd0000 - 0x77bd7000 C:WINDOWSsystem32midimap.dll
0x75c50000 - 0x75cbe000 C:WINDOWSsystem32jscript.dll
0x76200000 - 0x76271000 C:WINDOWSsystem32mshtmled.dll
0x72b20000 - 0x72b38000 C:WINDOWSsystem32plugin.ocx
0x03b20000 - 0x03cc7000 C:WINDOWSsystem32Flash.ocx
0x6d430000 - 0x6d43a000 C:WINDOWSsystem32ddrawex.dll
0x73760000 - 0x737a9000 C:WINDOWSsystem32DDRAW.dll
0x73bc0000 - 0x73bc6000 C:WINDOWSsystem32DCIMAN32.dll
0x6d590000 - 0x6d5a1000 C:Program FilesJavajre1.5.0_04binnpjpi150_04.dll
0x5edd0000 - 0x5ede7000 C:WINDOWSsystem32OLEPRO32.DLL
0x6d400000 - 0x6d417000 C:Program FilesJavajre1.5.0_04binjpiexp32.dll
0x76fb0000 - 0x76fb8000 C:WINDOWSSystem32winrnr.dll
0x6d450000 - 0x6d468000 C:Program FilesJavajre1.5.0_04binjpishare.dll
0x6d640000 - 0x6d7c9000 C:PROGRA~1JavaJRE15~2.0_0binclientjvm.dll
0x6d280000 - 0x6d288000 C:PROGRA~1JavaJRE15~2.0_0binhpi.dll
0x76bf0000 - 0x76bfb000 C:WINDOWSsystem32PSAPI.DLL
0x6d610000 - 0x6d61c000 C:PROGRA~1JavaJRE15~2.0_0binverify.dll
0x6d300000 - 0x6d31d000 C:PROGRA~1JavaJRE15~2.0_0binjava.dll
0x6d630000 - 0x6d63f000 C:PROGRA~1JavaJRE15~2.0_0binzip.dll
0x6d000000 - 0x6d167000 C:Program FilesJavajre1.5.0_04binawt.dll
0x73000000 - 0x73026000 C:WINDOWSsystem32WINSPOOL.DRV
0x73940000 - 0x73a10000 C:WINDOWSsystem32D3DIM700.DLL
0x6d240000 - 0x6d27d000 C:Program FilesJavajre1.5.0_04binfontmanager.dll
0x6d1f0000 - 0x6d203000 C:Program FilesJavajre1.5.0_04bindeploy.dll
0x6d5d0000 - 0x6d5ed000 C:Program FilesJavajre1.5.0_04binRegUtils.dll
0x6d3e0000 - 0x6d3f4000 C:Program FilesJavajre1.5.0_04binjpicom32.dll
0x6d4c0000 - 0x6d4d3000 C:Program FilesJavajre1.5.0_04binnet.dll
0x6d4e0000 - 0x6d4e9000 C:Program FilesJavajre1.5.0_04binnio.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:PROGRA~1JavaJRE15~2.0_0libdeploy.jar;C:PROGRA~1JavaJRE15~2.0_0libplugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_04 -Djavaplugin.nodotversion=150_04 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:PROGRA~1JavaJRE15~2.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:PROGRA~1JavaJRE15~2.0_0classes -Xbootclasspath/a:C:PROGRA~1JavaJRE15~2.0_0libdeploy.jar;C:PROGRA~1JavaJRE15~2.0_0libplugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_04 -Djavaplugin.nodotversion=150_04 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:PROGRA~1JavaJRE15~2.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command:

Environment Variables:
PATH=C:PROGRA~1JavaJRE15~2.0_0bin;C:Program FilesInternet Explorer;;C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;C:Program FilesExecutive SoftwareDiskeeper;.
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel


--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 244464k(43104k free), swap 598088k(222516k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_04-b05) for windows-x86, built on Jun 3 2005 02:10:41 by "java_re" with MS VC++ 6.0


, i've allready install the pcsuit and the usb driver update.

ANYONE CAN HELP ME??????????????


[SIZE=4][COLOR=Red]AHH I Forget to tell us that I'm not using the original cable[/COLOR][/SIZE]

[ This Message was edited by: rel100 on 2005-11-24 23:49 ]
Andaho
P990 no flip
Joined: May 24, 2005
Posts: 62
PM
Posted: 2005-11-27 16:40
Reply with quoteEdit/Delete This PostPrint this post
good god thats too much information to read lol... how about downloading Mozilla Firefox and trying with that instead.
There's 10 kinds of people in the world; those who understand binary and those who don't.
marlonski
W902 Red
Joined: Oct 16, 2004
Posts: > 500
From: UK
PM
Posted: 2005-11-27 20:48
Reply with quoteEdit/Delete This PostPrint this post
What firewall software are you using ?
ali_baba
W810 black
Joined: Nov 28, 2005
Posts: 145
From: India
PM
Posted: 2005-11-28 11:34
Reply with quoteEdit/Delete This PostPrint this post
Try using FireFox instead of IE. Also close ur AV, FireWall and Anti SpyWare SWs during d whole process. Also check whether u hav enough virtual mem allotted.
Krubach
T39 black
Joined: Dec 05, 2002
Posts: > 500
From: Sunny Portugal! :)
PM
Posted: 2005-11-28 12:46
Reply with quoteEdit/Delete This PostPrint this post
update JVM ? :S [addsig]
rel100
T68 gold
Joined: Nov 22, 2005
Posts: 3
PM
Posted: 2005-11-28 18:22
Reply with quoteEdit/Delete This PostPrint this post
Ok i'm gonna try using the firefox, i'm not using any firewall, and the windows XP Firewall is deactivated, i close the mcafee before start the upgrade prosess, but I think the problem is that i'm not using the original cable

THANKS TO ALL FOR REPLY THIS MESSAGE.
Access the forum with a mobile phone via esato.mobi