| Author |
k750i sync with outlook problem |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
i have been asked to fix a weird problem. at sync k750i with pc outlook after initialising contacts, tasks etc usually error pops up. could sy pls write me here step by step how to sync? on the laptop there are many apps aswell. only 1 usb port is in it, but the guy has a kind of adapter, with 4 other usb ports for the laptop. tia
|
|
|
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
Boba, thats called a USB hub. Which version of outlook is it? I have also come across errors when syncing with outlook 2003. But it works fine with outlook 2002. What is the exact error message? That may be helpful in understanding the issue.
This message was posted from a K750 |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
@mrao huh, the problem is, that i ll meet him next week again, its in the office. so i should know the outlook version. ok i call him tomorrow. what other details would be needed? he has got nokia 9500 aswell. could the nokia sw cd - which is uploaded too on the pc - badly cause the sync?
|
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
ok.. lets get outlook version, operating system, and exact error message to start with.. |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
i ll do. tomorrow evening this time, if its ok for u. tia
do u mean its better to remove the nokia sw from pc?
|
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
Not necessarily. which is where the error message comes in. tomorrow evening should be fine. cheers. |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
The version is 2002 10.2627.2625
This message was posted from a Nokia |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
unfortunately the laptop is in the office, couldnt check error meassage. anbody else with this problem?
|
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
@mrao the message is "sync error".
|
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
is your friend using outlook 2003, by any chance? |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
no, i posted here already, 2002.
there are 2 kind of errors:
"sync error" and "syncmldesktopserver"
|
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
any other ideas or suggestions how to fix this problem? tia
|
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
Let me do some research on this and i should have an answer tomorrow. Try removing the sync station sw and doing a fresh install. I can confirm through first hand experience that the k750 syncs fine with outlook 2002. But i have faced some minor issues with 2003. So the possibility of lack of support can be ruled out.
This message was posted from a K750 |
eyedol_52
Joined: Nov 11, 2005
Posts: 26
PM |
Im having the same problem with the outlook 2003.
And it is after i upgrade the firmware in SEUS.. "uw800"
Are you using your K750 with the last w800 FW ??
R1N to be exact ?
I think that that is my problem... Im waiting for a new FW upgrade
to see what happend.
[ This Message was edited by: eyedol_52 on 2005-11-16 23:41 ] |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
|
its a k750i with orig fw, donnow the fw version, can check it tomorrow. so u mean its a fw problem?
|
|
|
Posted: 2005-11-12 00:40
