| Author |
Guess what SE i'm p*ssed off |
max99
Joined: Nov 24, 2004
Posts: > 500
From: Manchester (@ Uni)
PM |
Well i took my phone in for repair 2 weeks ago, got it back yesterday, they said they have fixed it and tested it, so yey.. works fine... wake up today and exactly the same fault has happened.
My 1st Sony Ericsson and my 1st phone that has had problems
grrrrrrr
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Chazzer3
Joined: Mar 23, 2004
Posts: > 500
From: Edinburgh, UK
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Your sig says you've had a P900 and a W800???
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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so you are upset with the service of the phone presumably rather than SE itself?
where was it fixed and what is the problem?
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max99
Joined: Nov 24, 2004
Posts: > 500
From: Manchester (@ Uni)
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yea i had those for like a couple of days , so i don't count them as like one of my phones
and yea had it serviced as a Carphonewarehouse they had to send it off somewhere
Problem is left down back 7 ,8 and 9 buttons do not work
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[ This Message was edited by: max99 on 2005-10-29 11:02 ] |
max99
Joined: Nov 24, 2004
Posts: > 500
From: Manchester (@ Uni)
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another 2 weeeeeeks without it while its in for repair
gr888888888
oh but wait carephonewarehouse gave me a replacement to use while its in for repair
a nokia 1100 wow amazing grrrrrrrrrr
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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CPW are crap with their repairs normally. If it is faulty again then I would get them to replace it.
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peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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I take it you are in the uk? Sale of goods act (amended) means there is on reason to wait to for repairs if the phone is less than 28 days old. Over that and under 6 months you have the right to ask for a replacement although they don't have to give you one. All repairs have to be complete within 28 days and if they can't do that they have to replace it. |
Leviath
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
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After reading the words carphone warehouse I KNEW were your problems lie...
CARPHONE WAREHOUSE ARE NOT SE Authorised service center, THEY DO NOT send SE phones to SE authorised service centers (because theyre engineers (If you can call them that) do the jobs in house...
So complain all you want I have posted my rants against Carphone warehouse b4 no one really cares....
Carphone warehouse have a term they call theire customers by....
that term is suckers
I feel sorry for anyone that falls victim of them....
but if you want a SE authorised service center to look at it for you go here....
http://www.esato.com/board/viewtopic.php?topic=106316
Actually get your money back man... go somewhere else... except phones 4 you... Havent heard good things about them....
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[ This Message was edited by: Leviath on 2005-10-29 15:37 ] |
max99
Joined: Nov 24, 2004
Posts: > 500
From: Manchester (@ Uni)
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well cpwh sent my phone off duno where but cudnt do it instore
and i can't really take bk as got from this forum
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Leviath
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
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SO why did you go to them??? If you got the fone here???
I posted that SESC for people like you that have had theire warranty go past the 28 days... and beyond...
you went and took your fone to the worst people on the planet...
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For a while as a child I believed everything, now I grown up I am a sceptic about everything I believe.
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[ This Message was edited by: Leviath on 2005-10-29 15:46 ] |
max99
Joined: Nov 24, 2004
Posts: > 500
From: Manchester (@ Uni)
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lol was onli place near me that wud do it
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Leviath
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
PM |
jees max.......
go here and find somewhere better...
http://www.esato.com/board/viewtopic.php?topic=106316
It will take up to ten days post in service and a few hours depending how busy they are on walk in with booking...
and called them before to find out more details.... Dont tell them its bought here.... Say it was a gift and you havent proof of purchase...
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[ This Message was edited by: Leviath on 2005-10-29 16:00 ] |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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@max sorry to hear that, unfortunately with /// the desktop system disappeared aswell... a short example. in tyrol ( austria ) se has no service point anymore, all fones will be sent to vienna to repair... se and support... two different phrases imo
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nistel
Joined: Oct 10, 2005
Posts: 15
From: Lancashire UK
PM |
have a k700 on orange it developed a fault (other people on a call could not hear me and the phone kept locking up) anyway orange sent it away, i kept the battery, came back few days later a letter with the phone explaining what was wrong and that they had done a firmware upgrade phone worked fine now however it would drain the battery in less than a day previously to the upgrade it would last about 3 days phoned orange they said the phone was drawing to much power from the battery so it was sent away all this as happened over a period of 2 weeks the phone as now been returned to me with a note saying the phone has had water damage and they are not prepaired to repair it now i know that i havent got it wet so whats going on with sonyericsson
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BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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water damage? how came that result?
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Posted: 2005-10-29 11:55
