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K750i Died after firmware update |
livefour2day
Joined: Oct 20, 2005
Posts: 5
PM |
Can anyone help i have tried to update my K750i on the SEUS and it strarted to do the upgrade and when it was about 10% trough it said there was a comunication error the phone has powered off and will not power back on. i have removed the battery and tried powering up but it wont, i removed the battery again and tested it in anoter phone it works, my computer will not recognise there is a USB device on the phone now i have also tried the restore section on the SEUS but it wont work i have held down the C key nothing i only bought this phone today and i have a bad feeling its knackered, is there anyone who could offer help and advice i would be very gratefull |
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defensive
Joined: Jun 23, 2005
Posts: > 500
From: Cheshire, UK Phones: K750i &
PM, WWW
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Quote:
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On 2005-10-20 01:43:26, livefour2day wrote:
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i have also tried the restore section on the SEUS but it wont work i have held down the C key nothing i only bought this phone today and i have a bad feeling its knackered,
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if bought today then it should have had one of the latest firmwares on it, so should have been no reason to update unless you were feeling extremely bored!
But my advice would to be'
1. Take it back to where you bought it and claim under their guarentee
2. Go to a  service centre and let them try to fix it
3. Admit you were foolish then moan about your phone not swithing on
Hope you get it sorted dude and please post progress here 
p.s. welcome to Esato, hope your query gets sorted asap
[addsig] |
judge
Joined: May 21, 2003
Posts: > 500
From: Romania
PM |
why were you holding the c key?! |
livefour2day
Joined: Oct 20, 2005
Posts: 5
PM |
the sony update says turn off the phone for 20 seconds hold the c key down and plug the usb cable in when tring to restore the phone, i have taken it to a local shop today but i dont think they will be able to do it as if the phone is dead how the hell can a PC see it, SOny Ericsson said they might be able to fix it but i have to send it away what a nightmare and a waste of money |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
Take it to a sony ericsson servicecentre, only 20 minuts for an update.
This message was posted from a P800 |
Super G
Joined: Mar 07, 2002
Posts: > 500
From: France
PM |
Well, your phone is not dead. It simply is unusable for there is no consistent software on it. 
So it wont turn on, it wont boot and most importantly it wont be detected by a computer.
However a service centre can force a firmware update onto a phone. There shouldnt be any problem.
So it might get resurrected.
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livefour2day
Joined: Oct 20, 2005
Posts: 5
PM |
Well i am made up one happy bunny the guy in the shop replaced the firmware he said part of it was missing and i have my phone back even all my contacts are still there so thank you all for your help |
haribofan2
Joined: Nov 11, 2004
Posts: 174
PM |
Where did you get service like this ? |
livefour2day
Joined: Oct 20, 2005
Posts: 5
PM |
A local shop in my town which unlocks and repairs mobils he said he used to work for Nokia and has now set up on his own, only cost me £20. he also said he would update my firmware when new ones come out for £5 bargain |
tHatDudeUK
Joined: Sep 23, 2002
Posts: 50
PM, WWW
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How is £5 a bargain when you can do it yourself for free?! Also you could have had it done free under warranty easily. What occurred was a simple mishap. Perhaps there was a USB connection problem during flashing (remove all other USB devices before flashing). Or another random problem. Working with mobile phones isn't difficult. Hence why you'll always see shops offering unlocks etc etc everywhere. |
livefour2day
Joined: Oct 20, 2005
Posts: 5
PM |
Well its a bargain to me comparing i had no phone, i will not use the sony site to flash my phone again regardless, it didnt say on their site when you do the flash to remove all other USB just to shutdown all other software which i did, the reason i didnt use the warrenty was i need my phone dailey for my work they said i would have to send it away and it could take upto 3 weeks which i wasnt happy about, so all in all it was a bargain as the shop had it for 2 hours |
simply__me
Joined: Oct 07, 2005
Posts: 126
From: Sydney
PM |
Thats awesome. I'm glad I have a Service Centre nearby, and a mobile 'hospital' even closer. No need for me to send away my phone or anything.. and I had my phone successfully upgraded to R1N with no probs so far. :] |
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Posted: 2005-10-20 01:43
