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adamrj
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Posted: 2002-09-05 14:58
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This is interesting news for UK mobile users from The Register

Orange offers DIY price plans
By Tim Richardson
Posted: 05/09/2002 at 11:48 GMT


Orange is to scrap different price plans and replace them with a single DIY package which customers can devise themselves.

From October 1 punters will be able to build their own plan from a range of choices. "Your Plan", as it's called, offers a variety of options including inclusive call time minutes and access to information services. Punters are also allowed to roll over unused messages and minutes to the next month.

And if customers uses all their inclusive minutes and messages from a bundle before the month is over, all additional calls and texts are charged at the same flat rate.

Orange reckons this move to simplify contract phone packages will turn the industry on its head and force other operators to follow suit.

"The UK mobile industry currently offers dozens of tariffs with many variations, leading to misunderstanding and uncertainty about service plans. Customers are presented with a confusing range of options rather then being able to choose the specific services that they want."

No doubt this keenness to simplify matters for its consumers is part of the reason behind Orange's decision to close its fixed line ISP from October 19 (it recommends subscribers to switch to Freeserve, also ultimately owned by France Telecom).

Of course, we've no idea whether that's true or not because no one at Orange was available to discuss this with us at the time of writing.

[ This Message was edited by: adamrj on 2002-09-05 14:00 ]
riflogic
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Posted: 2002-09-06 01:15
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Well lets hope its true and that others follow the trend
kolhatkar
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Posted: 2002-09-06 01:58
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I met an Orange rep today who showed me the new price plan.

I'm sure the site will be inundated with people reporting on exactly what the plans are (can't be bothered to type it all out). There are 2 major changes however:

1) there is no everyday 50 concept (it will cost at least £31 pm to get a bulk of off-peak mins) - OVP will be the way to get something similar

2) Free insurance is being scrapped unless you are a Ltd company with 3 or more handsets.
adamrj
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Posted: 2002-09-06 11:26
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So are they scrapping the old plans for existing users as well, or if you're on Everyday 50 (as I am) will you be able to keep it if you want?

Adam
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Posted: 2002-09-06 11:44
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That figures!
Back in love with the Big O again!
Batch_2002
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Posted: 2002-09-06 14:21
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Shame about scrapping the insurance. That really was a differentiator from other networks. More cost cutting I suppose. Orange IMHO seem to be rappidly sliding downhill in terms of being different or better than other networks.

I like the idea of simplified plans in theory, provided it doesn't cost me more money!
kolhatkar
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Posted: 2002-09-07 12:25
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If you have an existing account with Orange, you can keep your current tarriff for as long as you want.

If you do migrate to the new plan however, you can not move back.

Everyday 50 users are safe, for the moment
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