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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > SE W800i, PC Suite: Outlook 2003 sync issue and Sync station

Author SE W800i, PC Suite: Outlook 2003 sync issue and Sync station
peterkak
T68 gold
Joined: Sep 11, 2005
Posts: 3
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Posted: 2005-09-11 18:21
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Hi I've tried to install the PC Suite for my new phone. The 2 icons appear on the task bar, but when i try to run the sync it wont let me. I cannot access the settings page ie when i right click the sync station icon then click advanced then settings NOTHING happens.

SE told me to turn off Nortons AV and turn off Windows Firewall. Which I've done. Also told to uninstall any other mobile phone software, which I did. After doing all of this and re-installing no difference. Told also to check USB drivers, which i have (downloaded from net new ones) and to check in mobile phone monitor and enable usb settings for COM ports and to make sure not reserved. checked all of these. still no luck.

when i hit sync I see is a screen that flashes up very quickly which seems to say for phonebook/calendar/tasks/messages will not be synchronised - presumably cause I havent actually selected in the advanced - settings area. note i cant use the advanced sync in advanced as I get message PLEASE SELECT SYNCHRONISATION SETTINGS BEFORE USING THE ADVANCED SYNC Operation.

I also asked SE whether I could select any of these in registry but they didnt respond to this suggestion.

Using WinXP Pro, Outlook 2003. Incidentally, the contacts I'm trying to sync were on my old T630 which i transferred by bluetooth to W800i and I have NO contacts whatsoever in Outlook (i'm really only tyring to get the contacts off my phone as a backup). In my phone I dont have any duplicates. have multiple numbers for names too.

at that point SE cut me adrift.

Anyone have any ideas?

Peter

[ This Message was edited by: peterkak on 2005-09-11 17:27 ]
goin70
K600
Joined: Sep 13, 2005
Posts: 5
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Posted: 2005-09-15 11:09
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Yeah.. The same promlem I have with my k600i. But I use Win 2000 SP4 and Oulook 2002.

I also tried FMA.
I synchronized the FMA with Outlook, that was ok, but I could not sync FMA with the k600i

What I have done now, is that I have synced the k600i with Outlook using the Bluethooth program on my Hp laptop. I have no all my Outlook contacts on the phone. The Bluetooth program wan't let me sync the calendar, but I can transfer single items from outlook to the k600i.

Hope to hear from you if you find out anything.
goin70
K600
Joined: Sep 13, 2005
Posts: 5
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Posted: 2005-09-16 10:10
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Hello again.

One extra question. Is your phone branded?
I have a Telenor branded phone, maybe thats the problem?
Anyone with this kind of experience?
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