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Author Unlocked k750i - Invalid SIM
krazykalika
K750
Joined: Jul 06, 2005
Posts: 17
From: originally from NYC, but live
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Posted: 2005-09-09 19:27
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This problem started yesterday afternoon. All of a sudden I get an "Inactive SIM' message. Today I tried it with a new O2 sim and an orange sim. I get the same thing. What can be the problem?
Malky
T68 gold
Joined: Sep 04, 2005
Posts: 6
From: Scotland
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Posted: 2005-09-09 20:12
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Did you buy the phone new or second hand?
krazykalika
K750
Joined: Jul 06, 2005
Posts: 17
From: originally from NYC, but live
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Posted: 2005-09-09 21:37
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It was brought brand new. No sim is working with my phone I keep getting the same Invalid SIM message.
kamal825
Xperia Arc Black
Joined: Sep 05, 2005
Posts: 57
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Posted: 2005-09-09 21:53
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Looks like it could be blocked on all UK networks.
Usual
P910
Joined: Jun 30, 2004
Posts: 13
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Posted: 2005-09-09 22:16
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You can try shutting off GPRS. If it's just that which is mucked up you can still use the phone. Settings > Connectivity > Data Comm > Preffered Service.
feco
C902 Red
Joined: Jul 03, 2004
Posts: 245
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Posted: 2005-09-10 05:07
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Do you want to sell it?
spuddle
K750
Joined: Jun 22, 2004
Posts: 105
From: northwich
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Posted: 2005-09-10 06:11
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did you just get the phone yesterday or have you had it a while?
krazykalika
K750
Joined: Jul 06, 2005
Posts: 17
From: originally from NYC, but live
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Posted: 2005-09-10 09:55
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I've had the phone since June. It worked just fine until a couple of days ago. Checked this morning and still can't' use it it has a little phone icon at the top with a red slash across it. Can't use it for anything at all.
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2005-09-10 10:39
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Did it come from a service provider when you took out a contract, or did you buy it sim free, for example off Ebay or a phone shop?

I'd phone the service provider if you got it from them, or go back to the phone shop or Ebay seller, etc.

Failing that contact SE, as the phone will still be in it's warranty period.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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Posted: 2005-09-10 11:56
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This would normally come up if the sim was no longer active as if the contract had been terminated or if you hadnt used a payg sim for a long time. Have you tried your sim in another phone?
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darrengf
T68i
Joined: Dec 21, 2003
Posts: > 500
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Posted: 2005-09-10 13:31
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The icon Normaly means that the network has destricted the there services.

The first thing you need to do i try the sim cards in a other phone, this will let you know if there is a problem with them, If they work you will need to speak to the network and ask them if they have any problems or if the phone you purchased is blocked for any reason.

If they say they dont have any problems, you will need to return the phone to a service center for them to investigate.

I have had this problem before when I was in USA (Florida) On orange.
At Random i had this symbol on my phone and the phone redused to do anything. I tried all the networks and come up with the same problem, however the symbol used to come and go. In the eng i contacted Orange who informed me that a cable had been cut in the atlantic and some customers are having this problem. They said the fault would be intermittenent (which it was) but there was very little they could do. Any way I was still able to use the phone but at certain times when the symbol has gone.
krazykalika
K750
Joined: Jul 06, 2005
Posts: 17
From: originally from NYC, but live
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Posted: 2005-09-10 14:27
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I bought the phone off this guy my father-in-law works with. I guess this guy works for a phone shop?? No clue, but I got the phone off of him. Everyone else buys their phones off this same guy, but the phones seem to be OK, everyone else's is working fine.

I put in my father-in-law's Orange sim in my phone, and i got the same Inactive SIM sign. But it's working fine on his phone. I put my o2 in his phone, and he said it seemed to work fine in his phone.. but maybe I'll try one more time on my husband's phone.

So I don't know I think it's a problem with my phone as the orange sim i put in wasn't working in my phone but it was working on father-in-law's phone.
Malky
T68 gold
Joined: Sep 04, 2005
Posts: 6
From: Scotland
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Posted: 2005-09-10 15:43
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I've got a horrible feeling that your phone has been reported lost or stolen. It looks like the network has locked it down.
Heard of this happening when buying from eBay. Someone sells their new phone, then reports it lost or stolen. Seller is quids in with the money from the original sale and a brand new phone. The buyer, unfortunately, is left with nothing more than a paperweight.
krazykalika
K750
Joined: Jul 06, 2005
Posts: 17
From: originally from NYC, but live
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Posted: 2005-09-10 16:28
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That's terrible! I have no clue what to do now If that's the case this phone is absolutely useless to me, and anyone else for that matter and that's 150 pounds lost and gone to waste.
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2005-09-10 19:41
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See if you or your dad can get in touch with the guy it was bought off. It could be this guy's pulled a fast one and reported it lost/stolen to claim on the insurance or something!
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

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