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Author DEAD K700i after failed SEUS recovery
berrrtie123
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Joined: Sep 08, 2005
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Posted: 2005-09-08 12:18
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My K700 was playing up, the phone would freeze whilst searching for the network.
I decided the only thing to do was update it, i couldn't do the first automated seus update as i can't get the phone to boot up fully as explained.
So i opted for the recovery mode, the program initialised the phone and the update started and reached 100% and then told me there was an error communicating with the phone.
As a result of this i can no longer power up my k700, the power button does nothing, i don't even get a charging indication.
i have tried DaVinci and it asks me to 'shortly press the power button' all that does is light up the green LED on my DSS-20.
this is similar to this thread http://www.esato.com/board/viewtopic.php?topic=99218&r=a

My battery isn't flat, but it won't acknowledge the charger anyway?

HELP!?!?
lambo2000
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Joined: Jul 31, 2005
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Posted: 2005-09-08 20:50
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I think you should call to callcenter, they will know how to help you
berrrtie123
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Posted: 2005-09-09 09:18
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i have spoken to SE, they've directed me to Carphone warehouse, who want to charge me £40 to flash my phone.

I was hoping i'd be able to re-flash using davinci/SEUS
bondock
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Joined: Jul 05, 2004
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From: Land of the Pharaohs
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Posted: 2005-09-09 09:28
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If u're under warranty, they should flash u're phone at no cost.
berrrtie123
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Posted: 2005-09-09 11:28
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thats the problem i'm pretty sure it's over a year old as my contract has rolled over to the second year. Also i'll be dammed if i can find the reciept.
As i didn't buy the phone from carphone warehouse they're bound to charge me.
My only concern with this is if i do indeed pay them the £40 and they flash my phone what guarantee have i got that the phone will work anyway. will i be reimbursed if the phone is dead?
bondock
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Posts: 155
From: Land of the Pharaohs
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Posted: 2005-09-09 14:19
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Don't tell them to flash the phone, tell them I woke up one day and found the phone not booting up and I want it fixed. This way they'll be responsible for getting it working again. 99.99% they'll start by re-flashing it first and it will work.
berrrtie123
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Posted: 2005-09-09 15:02
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thanx for your help, i'll post the result when i've got some answers
berrrtie123
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Posted: 2005-09-16 09:18
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Well that was good... took it into carphonewarehouse they held on to it for a week, then called me to inform me they couldn't even start repairs on my phone untill i can supply a valid reciept. I looked for a couple of days and can't find it.
So i ask how much it would cost to repair without a receipt.

£75!!!!

They sell them brand new on O2 PAYG for £100

So i'll collect my broken phone and i'm back to square 1!

Any ideas NE1????
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