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Author K750i - Dodgy button - should I send it back .
okay
K750
Joined: Sep 06, 2005
Posts: 40
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Posted: 2005-09-06 17:24
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Hello all!

Just got my O2 upgrade K750i.

Now I know that the build quality on the SEs are nothing to write home about... but the button on the right of the shortcuts button seems a bit dodgy.

I mean, it is slightly looser than the button on the left and all other buttons but works absolutely perfectly.

After having a Siemens S65 - which is a good construction and solid, I am concerned that with use, the right button will become faulty.

I'd appreciate any thoughts on this - would you send it back to OK and ask for a replacement?
Or do you think it will be ok?

Cheers in advance!

[ This Message was edited by: okay on 2005-09-06 16:37 ]
Nebbs
K850 Blue
Joined: Jul 04, 2005
Posts: 145
From: Newcastle, UK
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Posted: 2005-09-06 17:38
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My left soft key is really loose and creaks and squeaks every time i press it it has been like this since i recieved it, still works fine tho. Gotta admit build quality of the k750i does leave a lot to be desired, think se should take a leaf outta motorola's book (Rzr and PEBL).
okay
K750
Joined: Sep 06, 2005
Posts: 40
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Posted: 2005-09-06 17:46
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Nebbs - cheers for that!

Yeah, thats the thing... if I send it back - I might get a worse one.

How long have you had your phone Nebbs? I know you said the left key has been loose since you got it, but how long is that?

Cheers.
okay
dreamfish
K800 Black
Joined: Jun 30, 2004
Posts: 287
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Posted: 2005-09-06 17:55
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i've had 2 k750's - the first i got in the first week of the 750 being released and it was well squeeky! very badly made. when that one broke and o2 sent me a replacement, the second was a lot better!!
dr.david
K610 silver
Joined: Aug 12, 2002
Posts: 205
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Posted: 2005-09-06 18:56
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Trust me, send it back!
Im the one here on the forum that finds all cosmetic faults on phones, and i have got 3 k750s and one should not accept any wobbly softkey. Not at that price.
okay
K750
Joined: Sep 06, 2005
Posts: 40
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Posted: 2005-09-06 19:12
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Yeah, I agree Dr David I suppose.

I wonder if I have to send this one back before O2 will send the new phone - as otherwise it will mean I am without my phone for about 5 days?
Nebbs
K850 Blue
Joined: Jul 04, 2005
Posts: 145
From: Newcastle, UK
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Posted: 2005-09-06 19:33
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Had mine since the end of june mate. Dont get me wrong tho i love the k750 think its a marvelous machine so im quite happy to live with the the little niggles. Its like every thing in life take the rough with the smooth, just lucky with the k750 the smooth out numbers the rough tenfold.
Nebbs
K850 Blue
Joined: Jul 04, 2005
Posts: 145
From: Newcastle, UK
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Posted: 2005-09-06 19:43
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@okay

have a look on the back of the battery cover it'll say week##.

Seems like earlier phones have a bit of a lesser build quality, creaks, squeaks and even the little pin hole blemishes on the silver sides (which i have two!!...lol). By the way mine is stamped week20.
dr.david
K610 silver
Joined: Aug 12, 2002
Posts: 205
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Posted: 2005-09-06 19:49
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@ okay

SE have a policy to swap faulty phones if its not older then 7 days. Just go to the shop and swap it, if they disagree, ask them to call SE customer service
okay
K750
Joined: Sep 06, 2005
Posts: 40
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Posted: 2005-09-06 20:00
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Nebbs, mine says W530.

Thanks for all the replies, still not sure what to do though, think I'll sleep on it. (not the phone that is)
vanquish
V600
Joined: Mar 20, 2003
Posts: > 500
From: Wor Newcastle Phone: V600i
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Posted: 2005-09-07 12:00
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Quote:

On 2005-09-06 17:24:02, okay wrote:
Hello all!

Just got my O2 upgrade K750i.

Now I know that the build quality on the SEs are nothing to write home about... but the button on the right of the shortcuts button seems a bit dodgy.

I mean, it is slightly looser than the button on the left and all other buttons but works absolutely perfectly.

After having a Siemens S65 - which is a good construction and solid, I am concerned that with use, the right button will become faulty.

I'd appreciate any thoughts on this - would you send it back to OK and ask for a replacement?
Or do you think it will be ok?

Cheers in advance!

[ This Message was edited by: okay on 2005-09-06 16:37 ]



I tried getting a refund, which i managed, but a note was put into the CPW saying i wasnt allowed to buy a K750 because i had made a fuss over a button and i was only allowed to get a refund or an exchange on a diff phone not the K750. Take it back, get a diff phone!!! [addsig]
Kryptik
X1 Black
Joined: Jun 24, 2005
Posts: > 500
From: Port Elizabeth, S.Africa
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Posted: 2005-09-07 12:03
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Wtf?? Don't you guys have consumer laws in your countries?? As far as my limited knowledge allows, you're allowed to return merchandise you're not happy with within a certain period of time should you be unhappy with said merchandise...

This message was posted from a Nokia

vanquish
V600
Joined: Mar 20, 2003
Posts: > 500
From: Wor Newcastle Phone: V600i
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Posted: 2005-09-07 12:30
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Hang on, this may be only with Handset only and pay as you go.

in the cpw you cant change a phone for the same one unless its clearly broken, manufactured wrong etc. dodgy buttons, etc. dont count! which is crap imho. but i managed to get a refund and as i walked out the shop said loudly, oh yes, phones 4 u stock K750s! ill buy one there! [addsig]
bondock
K750
Joined: Jul 05, 2004
Posts: 155
From: Land of the Pharaohs
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Posted: 2005-09-07 13:11
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Quote:

On 2005-09-06 19:43:20, Nebbs wrote:
@okay

have a look on the back of the battery cover it'll say week##.

Seems like earlier phones have a bit of a lesser build quality, creaks, squeaks and even the little pin hole blemishes on the silver sides (which i have two!!...lol). By the way mine is stamped week20.




Mine is stamped "week 26"
Anyone know if this is old or recent?
dr.david
K610 silver
Joined: Aug 12, 2002
Posts: 205
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Posted: 2005-09-07 13:12
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Mine is week 27, i also wonder if thats new or old?
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