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W800 from Orange Direct - today? |
Rav250
Joined: Sep 25, 2002
Posts: 174
From: UK
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On 2005-09-06 21:55:19, barrowfordred wrote:
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On 2005-09-06 21:02:27, o44wen wrote:
@dissintention
it seems it is available for new customers but not upgrade
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So much for looking after your existing customers.
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That very ture. I find it a bit hard to understand how one departments has them, but the other don't. Is Orange one company or 3..4..5..6 etc.. |
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BlackBauer24
Joined: Aug 28, 2003
Posts: > 500
From: UK, USA, JA
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According to Orange the W800i is available for exsisting customers who wish to upgrade, Atleast this is what i was told earlier today.
LET GO ... AND LET GOD |
ijefferies
Joined: Dec 24, 2004
Posts: 201
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Hmmm, contract upgrade available on the 9th sept, what's the chances of a shiny new w800 being available then as well? |
litepurple
Joined: Jan 15, 2002
Posts: 82
From: Mark
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I've called OCR who say it's not yet in stock for upgrades however they acknowledge it is on the website which means it should be available 'anytime now'. They sure know how to look after their customers! |
Kenny1
Joined: Sep 01, 2005
Posts: 7
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I phoned orange yesterday (Tuesday 6th Sept.) and was told that the w800 was only for new customers. The operator didnt know when it would be available and couldnt even tell me if it would be "only" a couple of weeks away.
I agree with previous posters - Oranges ad ampaign about existing cutomers being treated the same as new is b0110cks.
You would like to think that internally they have a date when it will be offered to existing customers. You would also like to think that releasing that date would be important to customer retention. After all, people are more bothered about the phone than the network...
(except t-mobile: I cant get a signal either at work or at home.  ) |
volvoman
Joined: Dec 15, 2002
Posts: > 500
From: Cumbria, England
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I for one am one really pXXXXd Orange customer. Have two contracts on premeir 600, and two on anytime 200, and i am now classed as a low user, not a high user, and have been quoted £250 upgrade fee, + £150 for the phone making a grand total of £400 for a phone I can buy sim free for £300. Orange really have lost the plot, and I for one will be taking all my contracts elsewhere as soon as is possible, ORANGE STINK, not happy at all, so let us see how much of a low spender I am when I take £300 a month to another network.
C702i x 2, T650i, K850i, W850i, K810i, K800i, tomtom GO 910, Brodit proclips. |
litepurple
Joined: Jan 15, 2002
Posts: 82
From: Mark
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It's out from OCR as an upgrade!
I was just offered the handset for free on Select 500, 120 free texts per month. I paid an extra £9.99 for the handset to get Select 500 and 240 free txts per month.
Can't wait! |
OdieS
Joined: Oct 16, 2004
Posts: 55
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What is Select 500 (I've read very little about it) - 500 xnet anytime? - what is the monthly line rental, and can you just ask outright for it, or do they only offer it to you and deny it exists if you ask for it specifically? |
litepurple
Joined: Jan 15, 2002
Posts: 82
From: Mark
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They used to offer it to you when you said you were going to more to Three. It's 500 x-net minutes for £25 per month, essentially. Plus they bundled some free texts on top, also. |
OdieS
Joined: Oct 16, 2004
Posts: 55
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So it's now hard/impossible to get offered it then? |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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On 2005-09-07 13:47:41, volvoman wrote:
I for one am one really pXXXXd Orange customer. Have two contracts on premeir 600, and two on anytime 200, and i am now classed as a low user, not a high user, and have been quoted £250 upgrade fee, + £150 for the phone making a grand total of £400 for a phone I can buy sim free for £300. Orange really have lost the plot, and I for one will be taking all my contracts elsewhere as soon as is possible, ORANGE STINK, not happy at all, so let us see how much of a low spender I am when I take £300 a month to another network.
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Are your cntracts up for renual? They should only charge an upgrade fee if you havent reached the end of your 12 month contract.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
jakester2000
Joined: Jul 09, 2004
Posts: 142
From: London & Gillingham, Kent
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On 2005-09-07 16:23:35, litepurple wrote:
It's out from OCR as an upgrade!
I was just offered the handset for free on Select 500, 120 free texts per month. I paid an extra £9.99 for the handset to get Select 500 and 240 free txts per month.
Can't wait!
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Right well that's what I want!! I have Select 500 and no texts (I pay for 30) so I at least want a free handset.
I take it you went to retentions - what other deal did you 'threaten' them with or did u just ask for it? |
litepurple
Joined: Jan 15, 2002
Posts: 82
From: Mark
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Yes, Retentions. They had offered me this deal plus a bluetooth headset on a SPV C550 a few months ago when I said I was going to three (again). I just quoted the same deal when I called back re the W800 and they said they couldn't do the headset nor as many texts. |
litepurple
Joined: Jan 15, 2002
Posts: 82
From: Mark
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Well, I have mine now and all I can say is BRILLIANT! |
jakester2000
Joined: Jul 09, 2004
Posts: 142
From: London & Gillingham, Kent
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How do I get this deal though - do i demand that this is what I want - (free handset) or do I try and present an offer another company gave me? Do i say 3 would match Select 500 and give me some texts (seeing as how 3 don't do W800)
Or do I say "what more can you offer me"?
[ This Message was edited by: jakester2000 on 2005-09-08 13:32 ] |
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Posted: 2005-09-06 22:02
