| Author |
Disappointed With Sony Ericsson Service Center |
PixQueL
Joined: Apr 17, 2004
Posts: 124
From: Mexico
PM |
ok this is it...I took my k700i to the only one service center in my city(Guadalajara, Jalisco, Mexico) on last week thursday to get it upgraded to R2AY....they told me they had the version...so i left the phone they told me it was gonna be DONE for the next day(friday)...i went to the service center on friday to pick up my phone...they tried to charge me $50 pesos(about 5 USD)..for the service..i told them they never asked me if i had the guarantee..in fact i asked them if i needed it for a non-charged service..they told me not...when i did need it...ok the deal its that i went to my place wiht my phone...and then i checked the firmware to see if they really did the job(i tought they did cause when i turned it on my screen saver had a white line in the middle)..but when i checked i still had R2L001...im very pissed off...they dont know how to make this ...or i dunno...what can i do?...nottin...they told me they would CHECK AGAIN IF THEY HAD A NEWER VERSION OF MINES....so im really pissed off... 
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.:: Sony Ericsson K700i ::.
[ This Message was edited by: PixQueL on 2005-08-29 02:54 ] |
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amd1129
Joined: Feb 09, 2005
Posts: > 500
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Upgrade from se website manualy
This message was posted from a T68i |
PixQueL
Joined: Apr 17, 2004
Posts: 124
From: Mexico
PM |
well...i dont have the cables to do so......neither the programs...and it would cost a lot...cause here everything is too expensive...i mean..the cable would be too expensive to buy it .. hehe
If You Dont Know Me...Why Should I Know You??...
.:: Sony Ericsson K700i ::. |
whizkidd
Joined: May 14, 2004
Posts: > 500
From: India
PM, WWW
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I think you should go back and complain to them about their shoddy service! or write a letter to  about this.....
T230 >> T610 >> Ngage QD >> N73 >> N85 >> Omnia HD >> And countless other review units |
coo1k3n
Joined: May 04, 2003
Posts: 272
From: Northamptonshire, UK
PM |
Definately send them a letter of complaint- you can't let people like them get away with it!  Try doing the update yourself- surely a k700i usb data sync-station can't cost that much on say ebay? Give it a try.
All you needa do is get a cable, download & install the 'USB driver'. Then once ure done run through the update service online (which can be found in the SE websites Support area).
[ This Message was edited by: coo1k3n on 2005-08-29 13:00 ]
[ This Message was edited by: coo1k3n on 2005-08-29 13:01 ] |
TGP
Joined: Aug 23, 2005
Posts: 30
From: 9ja
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I am afraid my experience of SE service center is that they are pretty damn good. |
Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
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It costs to update outside warranty though
This message was posted from a WAP device |
Kryptik
Joined: Jun 24, 2005
Posts: > 500
From: Port Elizabeth, S.Africa
PM |
I had a similar sobering experience a local Nokia service centre. They promise the earth but deliver only a handful of dust. A simple virus removal couldn't be performed because the phone came from abroad, even though i offered to pay the costs involved.
This message was posted from a Nokia |
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Posted: 2005-08-29 03:50
