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Author K750i won't turn on.
vliou
T68 gold
Joined: Aug 28, 2005
Posts: 4
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Posted: 2005-08-28 22:54
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About one month ago, I bought a k750i from Virgin Mobile. It's been one month, I turned off my phone last night before going to bed, and this morning, I couldn't turn it on! I tried charging it first for an hour and then trying, I tried a different fully charged battery, different sim cards, everything! It just won't turn on. The LCD screen would turn white, and then it would die. I called in SE and they said that it is most likely under warranty, but because i'm in Canada, it'll take 2.5 months to fix! This was my first SE phone, and I really don't want it to be the last because I absolutely most terribly love that phone. Can somebody please tell me what to do, and/or what i'm doing wrong? Thanks so much.

[ This Message was edited by: vliou on 2005-08-28 21:54 ]
vliou
T68 gold
Joined: Aug 28, 2005
Posts: 4
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Posted: 2005-08-28 22:59
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I'm thinking about sending it back to England and seeing if I can get an exchange or something. I just hope they still honor the 28 day exchange. Sigh.
jeko.uk
W810 white
Joined: Dec 31, 2004
Posts: > 500
From: south east london
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Posted: 2005-08-28 23:00
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to be honest mate i dont think there is anythink you can do if its still under warranty they should give you a new one
Phildon008
K750
Joined: Jul 24, 2005
Posts: 89
From: London UK
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Posted: 2005-08-28 23:03
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try this link

http://www.davinciteam.com/index.php?page=home

you can flashe a new firmware on it.
vliou
T68 gold
Joined: Aug 28, 2005
Posts: 4
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Posted: 2005-08-28 23:05
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I'm sorry i'm not too bright on this, but where would I get the firmware? (SE's site i presume), and how would I flash it if my phone refuses to turn on?
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2005-08-29 00:09
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is there not a sony ericsson service centre in canada you can take it to? I am sure they can sort it out for you free cuz you still have the warranty.
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2005-08-29 00:15
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came across this number on one of the esato threads, regarding a sony ericsson centre number in canada : 1-866-SONYER, SONYER = 766937 they may be able to help
happycheesecake
Xperia Arc Silver
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-29 00:28
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Three things you could try:

Plug in USB cable into PC, hold down "c" on the K750i, plug phone into USB cable... See what the PC does - if anything.

If not, and you've updated the firmware via the web you could try the "recovery mode" part of SEUS...

Another thing is if you have paired the phone with another Bluetooth device, try turning the other bluetooth device on and then try your phone...
...Silver Xperia Arc, 32GB SD card...
vliou
T68 gold
Joined: Aug 28, 2005
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Posted: 2005-08-29 00:35
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I tried the first and third option and no luck. I'm sorry but I don't understand the second option. What is seus?...sigh
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-08-30 02:38
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mate, don't stuff around just get you phone repaired under warranty
victorh017
C905 Gold
Joined: Jul 24, 2005
Posts: 379
From: Caracas, Venezuela
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Posted: 2005-08-30 03:21
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Quote:

On 2005-08-29 00:35:18, vliou wrote:
I tried the first and third option and no luck. I'm sorry but I don't understand the second option. What is seus?...sigh



Sony Ericsson Update Service.
If you have your USB cable, try flashing the phone following the instructions on the website. Since your phone doen't turn on, use the "recovery mode", if that doesn't work, just take it to a sony repair service center.
CMDJ5 > T230 > T610 > K700i > K750i > K810i > K850i > G900 RED > C905 Gold
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2005-08-30 07:02
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You could send it to the SE service center on the east coast in the US.
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