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O2 K700 Online Update |
keithnec
Joined: Sep 26, 2004
Posts: 1
PM |
I sorted my inability to upgrade problem, I returned the handset to the O2 store that it was purchased from and invormed them that it was unsuitable for the purpose for which it was sold (namley making phone calls as with all the lockups and other problems I couldnt use the handset reliably), they offerd to replace it there and then with a different brand of handset, but as I actually like this handset I opted for a new boxed handset, and despite this being in an o2 shop the new handset is an original unbranded SE one that has upgraded first time  .
This might not help those that have ahd the handset for a while but if its less than 28 days old they are legally obliged to replace it if its 'unsuitable for the purpose' |
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funkee_phantom
Joined: Oct 05, 2004
Posts: 64
PM |
being "fit for purpose" is i would have thought be in relation to making and receiving phone fax and data calls and using 02's "enhanced" services such as mms/sms.
The handset is supplied in a state fit to connect to the o2 network and if they want to "configure" it to make using there services easier to use, ie o2 branding they can do.
O2 phones are supplied network unlocked, which is above and beyond most others.
I think you were lucky on this occasion! |
demon-knight
Joined: Aug 31, 2004
Posts: 15
PM |
If your an 02 customer like me and you cant update your phone use this guide here |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
Apart from breaking your warranty agreement I still would prefer to do it the offical way.
Has anybody tried it recently or heard from O2?
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yardimci
Joined: Sep 21, 2004
Posts: 1
PM |
I got a responce from SE:
Thank you for contacting the Sony Ericsson Call Centre.
With regards to your enquiry, unfortunately this has been restricted by 02 this is not something we can not override . If you are wanting the software upgraded on your handset you can have this done at our service centres.
Sorry for any inconvenience this has caused.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Samantha Elliott
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
So I'm gonna wait till totalserver runs with dss-25 to unbrand my phone. |
RichT610
Joined: Jun 14, 2003
Posts: 47
PM |
And still I can't use online update because of O2. What the hell are they playing at????:( |
nicz
Joined: Oct 21, 2004
Posts: 4
PM |
Good news, i got this reply from O2 this morning:
Thank you for the email.
We are currently in the process of getting the service for the device's and will have an update on this within the next 14 days.
I will email you back once we receive the communication and update on this issue.
Kind Regards
Chris
I hope this helps, I thought of T25 solution, but then again its a brand new handset i dont want to lose warranty |
pimp123
Joined: Aug 07, 2004
Posts: 172
PM |
Hmmmm....I have a K700i on O2, I upgraded to it at the end of July as an existing customer over the phone. It doesn't seem to be branded and I have just been able to update to R2L001 using a DSS25 online. One thing I like about O2 is that they don't seem to butcher their phones too much, although wtf block the online updates? Makes no sense at all. Mine works with it tho  |
irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
PM, WWW
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Did it have an O2 screensaver and an O2 icon in the top left of the main menu?!
Jan |
joebmc
Joined: Jan 03, 2003
Posts: > 500
From: Kent
PM |
@pimp123
Or has it only got in connectivity "o2-->get settings"?
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irchs
Joined: Sep 25, 2004
Posts: 20
From: Liverpool, UK
PM, WWW
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I've just tried the update service and it still has barred me from using it 
2004.10.22 at 09:12
Jan |
savalas
Joined: Dec 09, 2003
Posts: 17
PM |
Does this actually mean O2 will have an online update within the next 14 days?!?! |
mwarner
Joined: Dec 23, 2003
Posts: > 500
From: Warwickshire, England
PM, WWW
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The reply is rather ambiguous!
"We are currently in the process of getting the service for the device's and will have an update on this within the next 14 days.
I will email you back once we receive the communication and update on this issue."
It sounds rather like O2 are planning to provide access to the SE Online Update, and will get some information about when this is happening in 14 days.
If we are really lucky the 'information' will say that the SE Online Update is now available for O2 users, so it will be switched on on around 14 days.
If we are really unlucky it will say that they don't plan on allowing access to the service.
I'm guessing it will be somewhere in between - e.g. it will be available on (for the sake of argument) December 1st.
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savalas
Joined: Dec 09, 2003
Posts: 17
PM |
this seems to be the first breakthrough for O2 users,
lets hope its not the typical O2 Bull***t..! |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
So it's back online,
http://www.sonyericsson.com/updateservice/K700/frameset.htm
Anyone willing to test it to see if o2 have got their finger out??
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Posted: 2004-10-13 21:04
