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S500i, broken keys after 4days ( |
SE4NICK
Joined: Dec 27, 2006
Posts: > 500
From: Australia
PM |
On 2007-07-19 14:26:18, himlims_nl wrote:
On 2007-07-19 09:09:11, Bhavv wrote:
This is obviously a manufacturers flaw with the handset.
I really think  should just stick to making candybar's. This is the first non-candybar phone that I really liked the look of, I wouldnt buy one though because the specs are too low, but I thought it is a really nice fashion phone. Its a big shame about the breaking keys.
i say:
w850
w550
z610
z530
those models don't look much like a candybar to me, do they?
Um check the bold now in my post.
Your ignorance surprises me ! If u bothered to read on it said: This is the first non-candybar phone that I really liked the look of
Pay more attention in future...
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jnnyrocket
Joined: Jan 25, 2003
Posts: 31
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I've returned mine to place of purchase and they refunded the cost of the phone but not shipping. They claim that SE will not take it back so I guess maybe their not acknowledging the keypad is faulty although I've read several posts in here that says they have.
I want to give the phone another chance so bad, guess I'll wait and see if we hear that they are redesigning/upgrading materials. |
gymgalfie
Joined: Mar 10, 2007
Posts: 29
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On 2007-07-20 21:52:09, jnnyrocket wrote:
I've returned mine to place of purchase and they refunded the cost of the phone but not shipping. They claim that SE will not take it back so I guess maybe their not acknowledging the keypad is faulty although I've read several posts in here that says they have.
I want to give the phone another chance so bad, guess I'll wait and see if we hear that they are redesigning/upgrading materials.
I just like to say so far the yellow one I have been using since day 1 it was launched, is still ok. Keypad sturdy and nothing wrong. My colleague who is using the black one is also fine. Hmm... I really wonder why it happened. Our sets are bought from Singapore. Is there any diference in terms of manufacturing location in Asia?
Curious!!! :? |
vegetaleb
Joined: May 03, 2002
Posts: > 500
From: Lebanon
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It's weird but in a french SE forum there are a lot of people who bought the S500 but NO ONE is complaining about any broken key,is it a different production? are the people who are claiming here that the keys broke bought prototypes? are they simply nokia spies that are trying to use the first and unique true complaint of broken keys(proto) as a general threat for all the commercial ones?
I don't know who to trust till I buy the phone or if a poll is made...
Prince Vegeta,prince of all sayans  Administrator in Dailymobile |
bart
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
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we have 2 cases of broken keys in belgium. about 800 phones sold.
With Ericsson and Nokia gone: we must keep their spirits alive and buy JOLLA or YOTA |
shinjiz
Joined: Jul 05, 2006
Posts: 63
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2/800.. thats pretty good? unless others have just not reported it. Hope to get more info |
jnnyrocket
Joined: Jan 25, 2003
Posts: 31
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Another instance:
http://www.yourmobilephonerev[....]ony_ericsson_s500i_reviews.htm
Nokia spies vegetaleb, thats very funny (or paranoid). Just listen to how people here love every other aspect of the phone, and check their past comments/years as Esato member, you will see this makes no sense.
I guess your right about the not trusting people on the internet though. But this probelm has been clearly acknowledged by SE. |
Lain
Joined: Jul 13, 2007
Posts: 3
PM |
Hey Bart.
Seems like Belgium hasn't been spared from this problem indeed! I bought mine about 3 weeks ago, 2 keys were broken one week later...
But! When I went to the shop (Mediamarkt) to replace my phone, all black S500i's were sold out... I've been calling a couple of times to ask if they were back in stock, but after two weeks they still haven't arrived!!! Seems a bit strange for a brand new phone to be out of stock for more than 2 weeks...
I have a feeling SE has recognised the problem and is currently up to something! Let's hope.... |
N-er-G
Joined: Jul 11, 2004
Posts: 329
From: Romania
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It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal: http://www.mobilport.hu/?r=10469
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[ This Message was edited by: N-er-G on 2007-07-25 16:21 ] |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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@n-er-g: thanks for this info. its nice to know this curse was all about chemicals and not a bad desing issue
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walangij
Joined: Jul 23, 2007
Posts: 2
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Does anyone have information on how they are replacing the keypad? Are they just giving those w/ broken pads brand new phones produced after wk 27 or are they actually just replacing the pad? My phone is currently being serviced to fix the keypad and I'm afraid that they are replacing just the keys which are broken or replacing my keypad with another S500i keypad that is manufactured w/ the old chemical.
Also, what is a site where I can buy mobile phone spare parts, of course a S500i keypad is not out yet, but from what site would likely offer it once they are available? I'm leaving the country I purchased my phone in 5 days and so after that I'll be on my own to replace the keypad if it breaks again and I do not know where to purchase SE mobile spare parts, any help? |
jnnyrocket
Joined: Jan 25, 2003
Posts: 31
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I use this site for parts http://cnn.cn/shop I don't see the S500 keypad yet though.
[ This Message was edited by: jnnyrocket on 2007-07-26 16:27 ]
[ This Message was edited by: jnnyrocket on 2007-07-26 16:28 ] |
doQtor
Joined: Jul 16, 2007
Posts: 7
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On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal: http://www.mobilport.hu/?r=10469
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[ This Message was edited by: N-er-G on 2007-07-25 16:21 ]
Its a great news!!! |
BobaFett
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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no wonder it broke, it took me about a0 mins lately to get the battery cover from the fone, still wondering, how didnt i broke it...
seeems se is moving more in to design, but dont focus enough on built quality...
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QVGA
Joined: May 23, 2006
Posts: > 500
From: Pakistan
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On 2007-07-25 17:20:36, N-er-G wrote:
It's official now. Sony Ericsson said that the green paint goes into reaction with the plastic (an unexpected reaction) and weakens it. That's why you don't see yellow S500 phones with this problem, cause the yellow paint is made of a different chemical. They also said that the phones which are released after the 27. week will no longer have this problem, and older phone owners who have this problem will have their handsets fixed by SE.
I found this on a hungarian portal: http://www.mobilport.hu/?r=10469
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[ This Message was edited by: N-er-G on 2007-07-25 16:21 ]
Thats an exceptionally odd problem 
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Posted: 2007-07-20 09:10
jay0726 | 
