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FAQ: Fixing a dead K800i |
danny3006
Joined: Oct 10, 2007
Posts: 3
PM |
well i pressed 2 and 5 before.
when i hold down the "c" key on my phone and connect it the wotan client programme, it just says waiting and it doesn't do any thing. the only thing that hapens is the infrared flashes once when i connect the phone, it just remains dead:( |
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kerthorse
Joined: Oct 12, 2007
Posts: 2
PM |
Evening Folks, first time post.
Have read this, and several other threads on the topic of dead K800s
My problem seems to be pretty much the same as others, in that:
* Phone is Non Responsive when trying to switch on
* Phone will not charge
* When trying to switch phone one, IR port flashes 6 times. This can also happen when inserting the battery
* The battery charges and operates ok in another K800 I have access too
I have tried to use SEUS and Wotan to flash the phone, however despite trying the various button and sequence permutations suggested in this thread - I cannot get the phone to register with the CPU at all.
I've tried this on two different PC's using two different data cables.
I've fully charged the battery, and attempted to connect having left the battery out for nearly 24 hours.
Frankly I'm at a lost and could do with some sound advices!
With thanks in advance
Captain Kerthorse
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kerthorse
Joined: Oct 12, 2007
Posts: 2
PM |
As an addition i've managed to get SEUS working (i.e flash drivers now installed etc) with an old w800 ive had to dust off for the weekend - alas still no noise when trying to use the K800 |
dallou
Joined: Apr 02, 2007
Posts: 1
PM |
Hello all,
I have one k800i, and before three days, it died.
I've followed the procedure posted here, but it didn't work.
i remember that i've updated the firmware once in the past when it was alive,
can anyone help me with this.?
Thank you very much..
Dallou |
hanugro
Joined: Feb 28, 2005
Posts: > 500
PM |
Folks, try to recharge your batt on other phone (other working phone that have similar batt will do) or borrow 100% charged batt. If the batt is too low and can't be recharge by the phone then phone WILL NOT be recognised by any means.
It is my understanding that the USB cable will NOT power the phone when you try to update firmware/EROM. So you should have close to 100% (ideally) batt level. Read again from the start of the threads, it should have all info.
There are some phone that can't be recognised and if you have try all techniques written before then your phone MAY (not sure) have faulty hardware and no software can fix it. Bring it to service centre.
[ This Message was edited by: hanugro on 2007-10-16 06:19 ] |
reywal
Joined: Oct 09, 2007
Posts: 99
PM |
Just exactly what causes the phone to crash and die sirs?
I've been uploading cam/acoustic drivers posted by some good samaritans anywhere in this site but i never have had encountered a problem thus far.
What if i commit mistakes in the process, will it kill the phone? |
hanugro
Joined: Feb 28, 2005
Posts: > 500
PM |
Have no idea what cause it. But most of the problem come with R3A011 EROM and it usually happen when you run out of batt power when phone is on, or changing SIM card. Both is the failure of boot up (red LED flahing or WSOD).
I may speculate that it may because the phone is not properly shut down before (like opening the batt too soon when changing SIM card?). However SE never admit the problem and when you claim the warranty when it happen usually they just give you new phone. Problem is if you don't have warranty (e-bay, import, grey market, etc).
EROM is like BIOS and seems R3A011 has fatal bugs. Maybe even R3A016 has some bugs because they upgrade it to R3A022. Unfortunately no one appear to offer R3A022 (MAYBE not backward compatible or SE change some hardware so needs different EROM?, who knows).
Edit : As long as your computer and phone batt is not dead in the middle of transfer/firmware upgrade then you should be fine. Just make sure you give enough time for the phone to shutdown properly.
[ This Message was edited by: hanugro on 2007-10-20 04:17 ] |
kivo
Joined: Oct 20, 2007
Posts: 9
PM |
On 2007-07-19 16:59:40, furbs79 wrote:
I have a dead k800 and have tried to do the fix on page 1. but once I open wotanclient it goes to start the update but then says it has failed. It does have something in the login and password but it wont let me delete this before starting the update there fore not allowing me to update. Any idea on how I can do this
I'm having exactly the same trouble.
LED lights flashing, dead k800i, downloaded wotan but always get message that it's failed, and won't let me delete usenrmae and password in corner before it starts. Have no idea what to do next. |
kivo
Joined: Oct 20, 2007
Posts: 9
PM |
Right, managed to get past that stage, seems patience is the key with waiting for the server.
Now I get to the 'Connect your phone pressing 'c'' bit, and I've tried both 'c' and '2+5 simultaneously', and neither works, it just says it's waiting.
Any suggestions? |
Gilbie
Joined: Oct 13, 2007
Posts: 2
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Thx guys, this wotan thing brought my K800i back from the dead.
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babalus
Joined: Oct 24, 2007
Posts: 1
PM |
My k800 went dead too...can't figure it out..what is the problem...after it died...I'd tried to plug it with the usb cable..it worked but when I'd replugged it...it switched off .....It's very difficult to read all the post.... only diagnostic i have is in wotanclient 1.0.2
connect your phone, pressing c
waiting....
phone found.
Db2020 detected.
nothing happen after that... is my battery too loo...or an internal problem.
i bought my phone on ebay soo....no warranty....
HAVE SOME CLUE? |
hanugro
Joined: Feb 28, 2005
Posts: > 500
PM |
On 2007-10-21 12:57:55, kivo wrote:
Right, managed to get past that stage, seems patience is the key with waiting for the server.
Now I get to the 'Connect your phone pressing 'c'' bit, and I've tried both 'c' and '2+5 simultaneously', and neither works, it just says it's waiting.
Any suggestions?
Read my post that is 7 message up (Posted: 2007-10-16 06:15). The key is to have fully charge batt and take your batt off longer (leave it overnight if you have to). Also don't let go pushing 2+5 until it has already recognised your phone and say ready for operation.
You may try phoneXS++ 2.2 and checked whether it can recognised your phone. I find out that it give me consistency reading my phone than any other client (even SEUS and healthy phone sometime keep on waiting, don't know why). Also try other computer and plug your USB cables directly to port in computer (motherboard).
One poster in topsony (if I am not mistaken) say that flashing EROM FOTA also works. EROM is not available in topsony but EROM FOTA is. And phone XS++ 2.2 can upload EROM FOTA (laod it as MAIN firmware).
If I sound I repeating myself then I am reapeating myself. I have writen these info many times in few other Dead K800/upgrade EROM/K800 firmware threads. If you really desperate and your phone can't be recognised in any means then bring your phone to service centre especially if you still have warranty. It is our right as SE customer.
[ This Message was edited by: hanugro on 2007-10-25 05:12 ] |
KamJam
Joined: Nov 06, 2007
Posts: 1
PM |
I tried to get my K800i out of its coma using your procedure and it worked, but the Wotan client I downloaded is for K310 and the option is not highlighted so can't be changed. I flashed my phone first and noticed latter, is the client different for every phone or is the same one used for all the models. How can I get Wotan client that is for K800i. The phone turned on but not immediately, I connected the charger and left it al night long, in the morning when i switched it on it turned on but the everything is messed up, I can receive calls but can not dial out, when I connect the usb cable the pc says Error. What should I do to get it fixed, please kindly advice. |
Avalance
Joined: Jul 26, 2006
Posts: 4
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Thanks so much for this guide!
And to think I was just about to send in my K800i for service which (they told me) could take up to 2 months... (Guess that's what I get for buying from a French web shop when I live in Sweden.)
But now I got the phone working again just in 45 minutes  . WotanClient works fine in Parallels on a MacBook by the way
Thanks again! |
Avalance
Joined: Jul 26, 2006
Posts: 4
PM |
I thought I'd just add a few things...
It's the flash driver that is needed to make this fix work, not the general SE-drivers, so I'm pretty sure you can skip installing PC Suite if you don't already have it. I had to download the flash drivers separately.
The first time I connected the phone I got a "phone found" message in Wotan but then nothing happened. Then I disconnected the phone, removed the battery, waited a few minutes, and tried again. This time it worked like a charm!
I can't rule out that there was something in Parallels that screwed up the USB-connection the first time, but anyway if any of you are having problems getting Wotan to work, just remove the battery and try again in a couple of minutes.
(Btw, Parallels is a PC-emulator that I use to run Windows XP on my MacBook Pro.)
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Posted: 2007-10-10 21:41
