| Author |
K750 / W800 Firmware Overview |
flanonthenet
Joined: Jan 28, 2003
Posts: 38
PM |
Yep - I'm using an Orange SIM in an O2-branded K750i. GPRS works fine - worked before and after updating firmware (I updated before they blocked SEUS) |
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tzakiel
Joined: Sep 29, 2004
Posts: 66
PM |
just to clarify, no one has ever *gained* a forced-on shutter sound from upgrading the firmware, have they? |
n3x
Joined: Jun 15, 2005
Posts: 74
From: UK
PM |
nope tzakiel dont worry just yet im on the latest and its still silent when in silent mode 
- k750i - Europe_2 - R1N035 -
- k800i |
daveyj
Joined: Jun 05, 2003
Posts: 28
PM |
Ok, silly question, but does SE not understand the concept of the backout plan ?
It's now been a week since their upgrade was seen to disable major phone functions on those K750i's using the O2 network and therefore the SE engineers have presumably been working on a fix for that week.
This means that there are hundreds, if not thousands, of K750 users who now have a phone they have not been able to fully utilize for a week (with this out of service period still increasing) and there is no fix obviously forthcoming. This being the case is it not time SE used SEUS to enable those people to revert the firmware back to the original levels so that these people can return their phones to a fully working condition ?
Or, as that would have been a simple and fast action to implement could the problem be more serious than that ? Could it be that it is the flashing process, not the actual firmware, which has caused the problem ?
Whichever, it is time for SE to publically acknowledge the fault and give timescales for the solution to this.
(I must say I'm surprised the media haven't picked up on this - I would have expected theregister.co.uk to have written about it by now at the very least) |
Brady
Joined: Jun 23, 2005
Posts: 139
From: Coatbridge, Scotland
PM |
I have been using the new firmware on my K750i (unbranded with O2 sim) since the day the firmware was released and have come across these problems. 1) The phone has freezed on a few occasions while viewing video clips. 2) When I have tried to take a photo, I press the button half down to auto focus, it does this but when I press it to take the picture nothing happens. It does the same with the video, apart from the auto focus part. It sometimes takes 2 or 3 presses to take a photo. This is very annoying. 3) And lastly and mentioned through the posts, the video quality is a disgrace compared to what it was like.
Is anyone else having any problems like these?
Thanks |
superleeds27
Joined: Jun 04, 2004
Posts: > 500
PM |
we should all just complain to SE and make them release a new Firmware as soon as possible!
Fixing the major things... |
n3x
Joined: Jun 15, 2005
Posts: 74
From: UK
PM |
Im sure plenty of people have complained, but if u havnt get down to there website and leave em a message!
Have SE actually got a testing team or have they just left it up to the general public this time? I'll take the job if its goin? 
Still awaiting this "imminent" firmware...
- k750i - Europe_2 - R1N035 -
- k800i |
dreamfish
Joined: Jun 30, 2004
Posts: 287
PM |
OK then, so a few days ago, I rang o2 about my faulty k750, and they said no problem, we'll have a new handset to you in 1-3 days. So I rang up today (not believing them in the first place) and the guy states that some new handsets were given out on the 20th, and the next batch are the 4th of July! So I was lied to in the first place. o2 really need to sort themselves out, and inform each member of their team on the status of things. I have now got to wait like the rest of you until the 4th, I just hope that the new handsets are ok.
If these problems persist and the w800 is released, I am going to demand a w800! |
n3x
Joined: Jun 15, 2005
Posts: 74
From: UK
PM |
Yeah got for it, all uve gotta do is mention that u wish to cancel ur contract and go to another network and they're putty in ur hands!
I prefer the look of the k750 anyways... but whatever floats ur boat
I think most of the bugs have been found now judging from how dead the forums are so its only a matter of time... saying that my phones been ok, i guess it is worth paying that little extra for the unbrandedness!
When i can upgrade through o2 the new phones goin straight on ebay 
- k750i - Europe_2 - R1N035 -
- k800i |
Brady
Joined: Jun 23, 2005
Posts: 139
From: Coatbridge, Scotland
PM |
Hi, just got off the phone with SE customer services (0870 523 7237 if anyones interested) and I explained to the guy about the problems I'm having which I mentioned in my earlier post, and about the video bitrate being reduced. I asked him if anyone else had mentioned these problems, and he said no, that they hadn't received many calls after the upgrade, and that there is a new firmware due for release soon (Rev. 3) but didn't think any of these problems were addressed in it, only the gprs problem with branded phones. After that he took quite a few details and I told him to look at this website to find out the other problems that people are having. He noted it down and said he would pass it on to management to look through to try to resolve the issues people have been having. Basically they didn't have a clue about the video quality reduction, so we need to let them know that we are unhappy with it and hopefully they do actually have a look through this forum.
Thanks |
jtrascap
Joined: Apr 14, 2003
Posts: 77
PM |
Well, as I've just gotten a K750i (to replace my aging P800) I'm surprised to hear about the multitude of issues with users.
I'm trying to get through 50+ pages of information here and some of it seems anecdotal while others seem to be attributed to a branded version (O2 notably). I'm a bit lost when it comes to whose version is hosed and whose is not. I've had no crashing, the occasional photo flunkieness, not wonderful performance of video but overall a general good-feeling about the phone.
So I've got a simple help-me-catch-up question: My particular phone is running the original firmware and is unbranded; would you say it's best to wait on the update or go ahead? |
flanonthenet
Joined: Jan 28, 2003
Posts: 38
PM |
The Da Vinci website is reporting new firmware - R1L. I assume SEUS will have it very shortly.
http://www.davinciteam.com/index.php?page=latestnews |
n3x
Joined: Jun 15, 2005
Posts: 74
From: UK
PM |
jtrascap i too have an unbranded k750 which i have updated.
Ive put the phone through its paces both before and after the update and generally it is more stable than it was b4 (i still get crashes after watching videos sometimes though) but all in all not much difference to be honest, ive had no major problems with the phone at any time. Although the update did mess up my email contacts so i had to resync with outlook and now its fine. I had trouble using remote desktop aswell b4 i updated but since it has work nearly everytime. I still cant bluetooth stuff from the phone to the pc though but can vice vesa.
My advice is ive uve got no probs dont bother, a new version will be release soon so just wait for that!
- k750i - Europe_2 - R1N035 -
- k800i |
n3x
Joined: Jun 15, 2005
Posts: 74
From: UK
PM |
how can davinci have it available b4 se?
- k750i - Europe_2 - R1N035 -
- k800i |
flanonthenet
Joined: Jan 28, 2003
Posts: 38
PM |
Someone can correct me, but I think at one stage SEUS was two firmware revisions behind Da Vinci for the K700i.
I think Da Vinci gets the firmware at the same time as manufacturers and service centres. SE take a little longer to make them publicly available.
...I think. Anyone? |
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Posted: 2005-06-22 19:25
