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K800 (available yet?) |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
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@dreamfish, think they do charge for 0870 number. But just had a look and found a good number for you to try. O2 online complaints 0113 3886159. |
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batch_2001
Joined: Jul 03, 2006
Posts: 25
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Sorry for the aside, but where 0870 numbers are not 'free' (inclusive airtime) there is a great site to try and at least find the 'proper' geographical number (i.e. national rate number).
http://www.saynoto0870.com
Back on topic. Hurry up e2save/Orange. I just can't carry on with my K700i knowing something better is coming  |
basoost
Joined: Apr 15, 2004
Posts: 154
From: UK
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According to e2save the Orange stock will be in by the end of this week/early next week and the phones will ship (early) next week, depending on when they arrive at their depot. sigh.... I was hoping I might get it before the weekend.... they couldn't confirm whether or not the phone would be Orange branded...
T10 - T65 - T300 - T610 - P800 - K800 - P1i |
apolloa
Joined: Jul 27, 2005
Posts: > 500
From: Dorset, UK
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Quote:
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On 2006-07-05 15:08:12, basoost wrote:
According to e2save the Orange stock will be in by the end of this week/early next week and the phones will ship (early) next week, depending on when they arrive at their depot. sigh.... I was hoping I might get it before the weekend.... they couldn't confirm whether or not the phone would be Orange branded...
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The phone has also moved on Oranges website from the seperate comming soon section to the main page with all the other phones although it still says comming soon. CPW's website has also now got the Orange K800I up, but again it states comming soon so hopefully we won't have to wait too long.
@dreamfish, If I was you I would of blown my top by now. I make a thing to give a company 2 or 3 day's to sort a problem like this out. If they muck you about after that then let hell on them. It's pretty obviouse you are going to get NOW WHERE with the muppets in the call centre so DEMAND to speak to a manager, failing that, go on there website, find out where there HQ is, find out all the names of the O2 directors, then send EVERY director a letter of complaint. Believe me it works wonders. Sod the little and middle men, go straight to the top.
I would also now only settle for a brand new handset as there's no telling what condition the other one will be in, it may have been opened and used to ring Australia for all you know. It's DHL and O2's fault NOT your's so don't let them treat you like it is. You haven't signed for the parcel, someone else has and it will be on DHL's system the parcel went up North so O2 have no leg to stand on.
Edit: Just remember what's £250 to a company like O2 which is probably the cost a company that bulk buys will pay for a K800I
[ This Message was edited by: apolloa on 2006-07-05 14:22 ] |
donkeyjacket
Joined: Jul 23, 2003
Posts: 3
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Sorry to jump in but I wanted to moan about O2 and this seems a good place to do it 
The ineptitude of O2 never ceases to amaze me!
I rang for an upgrade about 3 weeks ago and heard nothing until...
... monday afternoon when I got a call from my old flatmate telling me there was a parcel for me. For some reason O2 decided to send my shiny new K800i to an address I haven't lived at for nearly a year. No texts or emails sent to me... it just turned up... with 2 3G SIMS for some reason.
And now... I've just got a text on my K800i from O2 telling me that my new K800i is in stock and that I should call them to arrange delivery!!!!!!
Now... do I ring them and arrange delivery to see what happens, or should I be good and admit I've already got it (bearing in mind that I rang them to port my number yesterday morning)
I hope you guys get your phones soon.
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Gud
Joined: May 21, 2002
Posts: 207
From: Sweden
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www.katshing.se has more than 500 K800i in stock...
Picking up mine in one hour...
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dreamfish
Joined: Jun 30, 2004
Posts: 287
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Yet more stupidity!! I have got someone to email (yes email - because this woman doesn't work on the phone) a lady who works in o2 failed delivery - i have been told that she needs to ring me asap.
This is now an official JOKE. I don't even want the phone anymore. I'm so annoyed. |
gareb
Joined: Sep 05, 2002
Posts: > 500
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Got it 4:45 this afternoon from Katshing.se.
Georgia aint no paradise. But a place I call home. |
dreamfish
Joined: Jun 30, 2004
Posts: 287
PM |
Finally got a phone call off the same lady who said "sorry, i've been off all week" - ERRR no love, I spoke to you yesterday! Proves that they're LIARS! What a farce. She said my phone has been sent back to o2 (which I do not believe, I just think they're saying it because I went on a rant). I got put through to retentions, and they've sent out my k800i for delivery Friday. I couldn't be arsed to ask for compensation etc, I just want my damn phone now!
Funny though, I got my GM number, and I asked for my 02 number so I could check the status. He said "your GM number will work on the DHL status site", to which I responded, "last week I got given a number beginning with 02". "No, no, the GM number works fine"....
...does if f***!
Even their customer services agents don't have a clue. Poor customer services, poor management of staff, poor staff training...just all-over poor. And here was me telling others how well o2 have treated me in the past. I should have asked them to waiver the £49.99 I paid for the phone. |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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Quote:
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On 2006-07-05 18:58:53, dreamfish wrote:
Finally got a phone call off the same lady who said "sorry, i've been off all week" - ERRR no love, I spoke to you yesterday! Proves that they're LIARS! What a farce. She said my phone has been sent back to o2 (which I do not believe, I just think they're saying it because I went on a rant). I got put through to retentions, and they've sent out my k800i for delivery Friday. I couldn't be arsed to ask for compensation etc, I just want my damn phone now!
Funny though, I got my GM number, and I asked for my 02 number so I could check the status. He said "your GM number will work on the DHL status site", to which I responded, "last week I got given a number beginning with 02". "No, no, the GM number works fine"....
...does if f***!
Even their customer services agents don't have a clue. Poor customer services, poor management of staff, poor staff training...just all-over poor. And here was me telling others how well o2 have treated me in the past. I should have asked them to waiver the £49.99 I paid for the phone.
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I know you've had a bad deal here but just to clarify the gm number does actually work on the DHL site but neither of the numbers will work until is has been scanned by DHL.
Just because it may say 'left the building' on o2 doesn't mean DHL have it, it just means that o2 have stuck the airway on and it's ready for collection.
Quite a few customers never get the 02 number and can only track via gm - why who knows but I just thought you should know save any more headache with them. |
dreamfish
Joined: Jun 30, 2004
Posts: 287
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@peanut
cheers for that mate. i take it i just stick the gm number into 'ident code'? i just tried again now and it came up Invalid Ident Code |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
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@dreamfish you need to put the gm code into the consignment section, or it wont work. Really hope you get your phone soon. |
pimp123
Joined: Aug 07, 2004
Posts: 172
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Got mine today...
is there a way of transferring contacts from my last Samsung phone - i have them in CSV (Excel) format on my PC, but SE PC Suite doesnt seem to have a Phonebook option?
Any Software that does for the SE K800i |
Brady
Joined: Jun 23, 2005
Posts: 139
From: Coatbridge, Scotland
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@Dreamfish
Go here:-
http://track.dhl.co.uk/tracking/
At the 'Consignment Number/Reference' part put in your GM number with a dash '-' between GM and the numbers e.g GM-XXXXXXXXX and then put in your 'Collection Date'.
Hope it works. |
godo_beaver
Joined: May 14, 2006
Posts: 6
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once the o2 tracking system stated your phone was now with the carrier how long did it take to arrive from there??just wondering as o2 stated mine was with the carrier this mornin?any chance itl be here tomorrow?? |
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Posted: 2006-07-05 14:51
