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S500i, broken keys after 4days ( |
*Jojo*
Joined: Oct 15, 2003
Posts: > 500
PM |
Maybe just by simply replacing the KEYPADS the problem will be solved . . . 
[addsig] |
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Lain
Joined: Jul 13, 2007
Posts: 3
PM |
Yes... One more person having the same problem!
I bought the phone about 8 days ago, have been extremely carefull with it, always softly applying my thumb on the keys (I'm girl by the way)...
But yesterday I noticed a vertical scratch in the middle of key nr 3, expanding and evolving into a crack. Today key nr 6 shows the same symptoms...
Reading through this topic it seams quite obvious the blame is not the users' but Sony Ericssons!
Really a pitty, loved the design...
I'll try and exchange it tonight. |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
@lain: welcome here!
could you post a pic of the broken keys?
though you could get your phone replaced as it is 8 days old
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shaliron
Joined: Jan 15, 2006
Posts: > 500
From: Melbourne, Australia
PM |
I'm surprised that SE even missed this fairly obvious quality fault. I'm not impressed with their quality control.
This many incidents don't occur with 'isolated' cases.
A wooden spoon is a spoon made from wood. Source: WikipediaWinner of: Best Thread (Huge SE Portfolio) 2007, Best Post (Huge SE Portfolio) 2007, Best Signature 2007, and 2nd Best Nickname 2007. |
Lain
Joined: Jul 13, 2007
Posts: 3
PM |
Hey, thanks for your prompt replies...
I'm currently backing-up the files on my S500i, getting it ready to bring back to the shop.
I'm still in doubt though... I like the design so much, and especially the 'everchanging theme' (only available on this model). Would I risk exchanging it for a new one, hoping the keys will be stronger, or is this utterly stupid... ?
Which other !reliable! models could you guys suggest to me?
Thanks
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Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
Thats a shame just take it back to the shop 
 seem to have a lil trouble with the Keypads remember the
K800i with the keypads peeling too... 
An "Apple" a day keeps the Doctor at Bay! |
Jul
Joined: Jun 29, 2007
Posts: 3
From: Moscow, Russia
PM |
SE have recognized breakage of keys by a guarantee case, and will change them free of charge !!! =)) |
vegetaleb
Joined: May 03, 2002
Posts: > 500
From: Lebanon
PM |
I should print this page in case I will have this problem
Prince Vegeta,prince of all sayans  Administrator in Dailymobile |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
and if you see, all the keys are braking in the same way
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doQtor
Joined: Jul 16, 2007
Posts: 7
PM |
Any news about keypad problem? |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
no-one else has bumped with some keypad problems yet. so let's wait. they will come alone.
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doQtor
Joined: Jul 16, 2007
Posts: 7
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Im going to by this phone but this keypad bug is a big problem  |
A L 3 X
Joined: Dec 20, 2006
Posts: > 500
From: Yorkshire Phone: iPhone 3G
PM |
surely the issue will be fixed and then you cna get yours replaced by one of the improved keypad's if the issue arrives with yours?
if you like the phone then i would go for it....looks real nice
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JKL
Joined: Jul 10, 2007
Posts: 3
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i really like this phone but dunno if SE will ever come out w/ a better keypad for the phone.
even if they come up w/ a new keypad, do u think they'll replace it for the users with this problem? or would they just implement the new keypad on newer s500 for buyers. |
HellDemon
Joined: Jul 10, 2007
Posts: 31
PM |
Well I've decided to get this phone and SE has recognized this problem and will replace it for you so long as there has been no physical damage done to it; i.e. u didn't drop it so it diesn't have any dings or scratches.
I haven't had that cracked key problem yet but I did buy it from a store that ensured that they themselves will exchange the phone for me (in-store warrenty) rather then sending it to SE. |
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Posted: 2007-07-13 02:06
jay0726 | 
