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PCC (archive II) |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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i'm not quitting on you guys, i'm quitting on dealing with SonyEricsson Philippines. i'm still here to provide help to those who need it, but i don't want to be associated with SonyEricsson Philippines Club (it has to be sanctioned). if you'll think of another name sans SonyEricsson Philippines, i'm all for it. |
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GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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@HPuppy
Would you be attending the dampa EB? Well, in case you would, i'd like to take this matter up for discussion with the group. (Anyhow, I'd like to take this matter seriously - I'll be there anyway.)
Discuss our options, and how we could deal with this kind of non-service that loyal users are getting.
I'm sure we are not limited to just dealing with the local  office, and we could bring it eventually to someone higher in their hierarchy. I am not being too optimistic, but I believe that the org must consider the individual member's consumer rights.
Maybe we can even bring it to the attention of DTI. Pogi points Sec. Roxas who espouses consumer rights and empowerment. And bad publicity to the company, just in case it does come to that.
If a small group of loyal users, can't get any tidbit of service (not even asking for special service yet) paano pa ang nakakarami? And they'd ask you to buy from authorized dealers so you'd get the benefit of customer support and warranty! Now, that seems to be just plain BS.
@
If it's only the name, we can just rename our group as SE Users Club/Group.
SE is not their trademark, but we know that they refer to our phones. |
jems
Joined: Apr 09, 2002
Posts: 55
From: Quezon City, Philippines
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Gowin's right. They might reconsider after a couple of days. |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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@jems, what do you mean? who will reconsider what? |
dan47
Joined: Feb 14, 2002
Posts: 339
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I think there is problem with the organization itself, singapore, europeans has thìs problem too abt the cs of er. SE is now a japanese brand, n knwin japanese, they r not like that, they r customer oriented; tama ba ako pogs?; maybe we shld start complainin to SE Intl, send them email
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dan47
Joined: Feb 14, 2002
Posts: 339
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Hav u guys noticed that americån product support is better? Take a look at ipaq and palm, if theres problem, they attend it right away.
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arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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By the way, Deejay Salvador, if ever you will have a chance to read this, you did well earlier. You listened, and listened well you did. |
jems
Joined: Apr 09, 2002
Posts: 55
From: Quezon City, Philippines
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@arnoldc,
i mean they(SE) might consider replacing your defective unit. |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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@jems, it was replaced. however, the entire process and actions of the characters sucks! |
ferrarista44
Joined: Jan 30, 2002
Posts: > 500
From: down south
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where's everyone?
in bed so early?
gee, iba pala nagagawa ng mga female dito sa thread na to.
parang spinach kay popeye... 
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dan47
Joined: Feb 14, 2002
Posts: 339
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Eb at mkt na lang rckwl now! V.2.001a
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jems
Joined: Apr 09, 2002
Posts: 55
From: Quezon City, Philippines
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@arnold, sorry , akala ko it was not replaced. In that case, lets work for their replacement(SE customer service) heheheh!!! |
Handsome Puppy
Joined: Feb 19, 2002
Posts: 7
From: Mandaluyong, Philippines
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@Arnold: Huwag ka muna magresign, lets talk about this muna. About the problems with SE, lets see what we can do about it. Maybe we can make actions via media or DTI. Pero before any action, lets talk muna sa Saturday
This post was posted from a WAP device |
dan47
Joined: Feb 14, 2002
Posts: 339
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Yeah, talk abt it on sat. Preferably at SE ofc. Wat do u think?
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dan47
Joined: Feb 14, 2002
Posts: 339
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Rak! Lakas ng rain dto. Mkt; fer- i think tweet run out of batt
This post was posted from a T68 |
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Posted: 2002-05-21 14:37
