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Author K750 / W800 Firmware Overview
leerichards
K800 Black
Joined: May 16, 2003
Posts: 306
From: Teesside, UK.
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Posted: 2005-06-15 14:04
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I think in order to confirm if the issue with 02 GPRS is a bad batch or something, it might be worth everyone reporting their build date. I recall seeing some week17 phones with the problem. For the record, mine is a week19 build, and had no GPRS problems following the firmware update. Coincidentally, I had no crashing problems prior to the upgrade either, phone has been turned on for a few weeks now, and my first reset just now is due to the fact I've just taken the battery out to look at the label inside.

It might also be worth any other 02 users that haven't had the problem, confirming their build date also.

Lee

kaiesha
T650 Blue
Joined: Mar 27, 2003
Posts: 144
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Posted: 2005-06-15 14:10
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Has anyone else struggled to download the update?

Mines taken over half an hour and has frozen my pc. Can't do anything else whilst it's being downloaded.

Is there a quicker way?
stupotxp
K750
Joined: Mar 05, 2005
Posts: 19
From: Hong Kong
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Posted: 2005-06-15 14:18
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Thanks so much for your help and those drivers - got it working in the end.

Had a bit of a scare for a moment as the phone wouldn't switch on and I couldn't get the back off.

But eventually, off it came. I took the battery out for a few seconds, replaced it and the phone started up.

Seems fine so far.

aMb24
T68 gold
Joined: Jun 15, 2005
Posts: 9
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Posted: 2005-06-15 14:21
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Quote:

On 2005-06-15 14:04:09, leerichards wrote:
might be worth everyone reporting their build date



where do you find this out, is it anywhere in the service menu? anyway - getting the problem on an unbranded phone with o2
shefpete
T68 gold
Joined: Jun 14, 2005
Posts: 5
From: Sheffield
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Posted: 2005-06-15 14:22
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Well I posted earlier I reported this to o2 and SE. o2 got back to me and told me that they recieved an internal e-mail today about the software and problems relating to GPRS and other matters, and were therefore re-calling K750i's.

They seemed quick to offer a replacement (which will be my 3rd k750i) which I take one of two ways, 1. its easier to swap the phone than to figure out why it's bust or 2. there is a real problem with the k750i. My phone is a week 19 model, had a few lock ups before update, but post update GPRS has packed up - though everything else seems smoother.

They are shipping me a replacement in 3-5 working days which sounds ominously like it'll be a post 20th of June phone. I really don't want another replacement (hastle of setting it up, charging, new t9 dictionaries etc (by the way is there anyway to back that up)) and I hope in this 3-5 working days a fix can be found! (or that wildwayz post is true and firmware will work after the 20th)

I phoned Sony Ericsson direct who were useless, well not useless but didn't offer any reference to a problem, talked me through and sent me GPRS settings (again) and basically did all the basic stuff. but then after we did all that he said call o2 and get it swapped..

There you go update as promised, even though nothing what so ever has been achieved!

Cheers
ShefPete
waja800
X1 Black
Joined: Jul 22, 2003
Posts: 319
From: Malaysia
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Posted: 2005-06-15 14:48
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Quote:

On 2005-06-15 11:52:19, RichT610 wrote:
Hi
Upgraded my O2 mobile no probs a couple of nights ago. But I am also now experiencing the GPRS bugs. And also more annoyingly my SE Akono HBH 660 bluetooth headset disconnects after about 10 seconds into a call. Headset connection was a bit buggy on the old firmware but is awful now. That was my main reason for upgrading the firmware. Does nobody test these things before releasing firmwares.
Rich



I too had buggy headset connections on the old firmware. It seemed to improved after upgrading it to R1J002. The connection between the headset and the phone seemed to last longer than before. So far I only experienced the lost connection once, whereby I had to manually connect it.

But thereafter it was OK with no lost connection.

Will report more if there's new findings.
Also known as sonyclie77 in Esato forums.
st3v3y
K800 Black
Joined: Apr 27, 2005
Posts: 30
From: UK
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Posted: 2005-06-15 15:00
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Quote:

On 2005-06-15 14:21:47, aMb24 wrote:
Quote:

On 2005-06-15 14:04:09, leerichards wrote:
might be worth everyone reporting their build date



where do you find this out, is it anywhere in the service menu? anyway - getting the problem on an unbranded phone with o2



You need to look at the sticker underneath your battery. Tilt the phone and you'll see it in the middle of the sticker but towards the top so you'll need a good light source probably.

For the record, I'm on O2 and have had no problems with my phone since I got it. I'm going to stay away from the latest FW as I'm not convinced it's worth the risk of losing my gprs.

Mine is 05w19.

st3v3y
colinwhite7
T68 gold
Joined: Jun 08, 2005
Posts: 5
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Posted: 2005-06-15 15:04
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I emailed SE about a problem with the k750i and the HBH 660 headset. With my old T630, I just used to leave bluetooth on all the time, which meant the HBH 660 headset (which is left in the car) always worked. With the K750, if you move out of range you have to manually remake the bluetooth connection (which is a pain in the arse).

example : T630 in my jeans pocket, HBH-660 in the glove compartment - get out of car, fill up with petrol, go and pay, get back in, can still recieve and make calls on headset

example 2 : K750i in my janes pocket, HBH-660 in the glove compartment - get out of car, fill up with petrol, go and pay, lose bluetooth connection as I move out of range, get back to car, take phone out of pocket, switch off bluetooth, switch bluetooth back on (remakes connection to HBH 660), put phone back in pocket

I emailed SE about this , and they replied telling me the new firmware was coming out soon. I've upgraded it, but it hasn't solved this annoying problem
Fontie
T68 gold
Joined: Jun 15, 2005
Posts: 12
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Posted: 2005-06-15 15:06
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What is the best course of action with the GPRS issue after updating. Keep the phone and wait for another FW update from SE or demand a new phone from O2 I got mine from a O2 shop so presumably I would have to go back there Only thing with doing that they did say i had 7 days to return the phone for exchange or it would be sent to SE for repair when i got it orriginaly
aMb24
T68 gold
Joined: Jun 15, 2005
Posts: 9
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Posted: 2005-06-15 15:17
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looks like on an unbranded 05w20, and getting the gprs problems with o2
maggisam
P800 no flip
Joined: Nov 03, 2003
Posts: 10
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Posted: 2005-06-15 15:28
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colinwhite7
Online
Joined: Jun 08, 2005
Posts: 4 Posted: 2005-06-15 15:04
--------------------------------------------------------------------------------
I emailed SE about a problem with the k750i and the HBH 660 headset. With my old T630, I just used to leave bluetooth on all the time, which meant the HBH 660 headset (which is left in the car) always worked. With the K750, if you move out of range you have to manually remake the bluetooth connection (which is a pain in the arse).

example : T630 in my jeans pocket, HBH-660 in the glove compartment - get out of car, fill up with petrol, go and pay, get back in, can still recieve and make calls on headset

example 2 : K750i in my janes pocket, HBH-660 in the glove compartment - get out of car, fill up with petrol, go and pay, lose bluetooth connection as I move out of range, get back to car, take phone out of pocket, switch off bluetooth, switch bluetooth back on (remakes connection to HBH 660), put phone back in pocket

I emailed SE about this , and they replied telling me the new firmware was coming out soon. I've upgraded it, but it hasn't solved this annoying problem .

-------------------


Hi Colin

I have the HBH-662 with the k750i. and after the upgrade my device is performing 1000 times better.

it has now solved the problem of having the headset not ringing or showing number. And as far to the loosing connection, I have had on the bluetooth all night and it has not lost the connection. but if I try to use another profile that the one assosiated with the headset fx. Sleep then the device may loose the connection. BUT BUT if the phone rings after it lost the connection then it is quick to apply the headset again and the headset rings within a second.

the same happens if I leave the car, the phone looses connection with the headset, and when I return it does not connect automatically (as you described) but as soon as the phone rings (or you make a call) the connection is up and running. But for this to happend, just leave the bluetooth on at all times.

So my conclution is = the device is working now, but the firmware needs to be ajusted a little, so that it shows connection with the device as soon as it is spotted.

maggisam
dodgydodgy
K800 Black
Joined: Jun 15, 2005
Posts: 58
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Posted: 2005-06-15 15:56
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I have a 05w19 and I have the GPRS problem too.

To the poster above> If O2 swap the handset (and I'm certain it's a firmware issue not a handset problem - it worked perfectly before the update), what do you do with your current one, so you send it back in advance?

Is there a way to backup your contacts apart from FMA which doesn't work well with the K750i?
royalty
P900
Joined: Aug 11, 2002
Posts: 459
From: SaudiArabia
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Posted: 2005-06-15 15:58
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my k750 is (05w20) didnt have any problems before or after the update ,nothing what so ever
Grimslade
W995 Red
Joined: Jul 25, 2004
Posts: 464
From: London
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Posted: 2005-06-15 16:02
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Found another bug fix. The R1A firmware was not playing some of the ringtones I'd transferred to the phone from my K700 (like "Baby"). It would play the default instead. The new firmware has fixed that. The behavior is much better too; now I can actually use the caller id on my headset...

EDIT: My phone is 5w21, FWIW.

[ This Message was edited by: Grimslade on 2005-06-15 15:03 ]
leerichards
K800 Black
Joined: May 16, 2003
Posts: 306
From: Teesside, UK.
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Posted: 2005-06-15 16:03
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Quote:

On 2005-06-15 15:56:56, dodgydodgy wrote:
I have a 05w19 and I have the GPRS problem too.



So, does that mean the problem isn't related to a particular batch? Mine is 05w19 and works fine. Or could there be batches within week19? Very strange situation...?!?!

Lee
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