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T610 and HBH-30 crackle noise problem |
Magnum
Joined: Aug 27, 2002
Posts: 55
From: Belgium Schilde
PM |
I've just called Sony Customer Care Belgium and they are aware of the problem.He said the problem will be solved with the new firmware.He said that firmware should came out 2 weeks ago but they had to change that firmware to solve the problem with the headsets.He thinks the firmware will be availlable within 2 weeks. |
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snow-munki
Joined: Jul 17, 2002
Posts: 276
From: UK
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oh man.. so just to double check,
i have the SE T610 03W22
and i plan to get the HBH-60 tomorrow, u guys are telling me that it won't work  |
Magnum
Joined: Aug 27, 2002
Posts: 55
From: Belgium Schilde
PM |
03w22 is the hardware, I'm talking of the software.You can change it by an upgrade in a sonyericcson store. |
snow-munki
Joined: Jul 17, 2002
Posts: 276
From: UK
PM |
so.. umm.. is it safe for me to get the headset or will i get this hissing/crackling noise ?
do i need to know what software version i have first, if so how do i find this out ? |
56736
Joined: Mar 31, 2003
Posts: 17
From: Hong Kong, China
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Magnum,
You mentioned that the SE Cust Care Ctr in Belgium has been developing a new version of software to solve the T610/HBH-60 Crackle Problem. But did they give you a fix date on when will that new version of software be available?......or they'd promised to call you up once the new software is available? |
snow-munki
Joined: Jul 17, 2002
Posts: 276
From: UK
PM |
oh man
bought the HBH-60 last night along with my exsisting T610.
and there is crackling
anything i can do, easily?
or is the only option to get my phone 'repaired' ? |
Jihem
Joined: Jul 09, 2003
Posts: 2
PM, WWW
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Hello,
Someone said it's OK with Jabra headset, so I've tried with a headset of another brand. And the problemn is always there with HDW-2 from Nokia. I've tried : HBH-60, HBH-30 and HDW-2 and the sound is always very bad.
But with car kit Parrot bluetooth the sound is good.
I've asked a technical center in Belgium and they don't know when the next soft will be available. But they know the problem!
Jihem
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jeffu
Joined: Jul 06, 2003
Posts: 13
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Has anyone tried it with the new bluespoon digital? There are several reviews of it on the web and in the reviews they seem to be using it with a T610 - I would have assumed they would have made note of the static - they were testing for sound quality.
I have an HBH-60 and it sounds like crap. Works fine with a T39.
Thanks,
Jeff |
onezone
Joined: Aug 10, 2002
Posts: 112
From: London
PM |
Anyone got their T610 back from a service centre yet ? and if so..
Is the crackle fixed ?
ALSO - the guy who mentioned the Belgium SE are aware of the problem, can you get them to pass on the word to the UK centres, cos they "claim" to know Jack Sh1t about this fault !
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Magnum
Joined: Aug 27, 2002
Posts: 55
From: Belgium Schilde
PM |
Mondaymorning I will call back to CustomerCare Belgium.
I will ask for the Belgium release date and I'll ask them why the other Customer Care Services aren't aware of that problem?
Keep you informed. |
caff
Joined: Jun 14, 2002
Posts: > 500
From: Australia
PM |
Does anyone's bluetooth connection between HBH-60 and T610 lost during conversion?? Cos very often when I use my HBH-60, the conversion would lost from the headset and it automatically transfer back to the phone......has anyone experienced this ?? My T610 is running on R1A firmware, does R1L firmware improve on this issue??
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Teece
Joined: Sep 18, 2002
Posts: 36
From: UK
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I have a 03w23 R3C T610 on O2 and a HBH-60 and currently haven't experienced any hiss or crackle. Before I brought the HBH-60 I was made some enquires at the O2 and Vodafone shops and they stated that if your T610 had AAFAF on the rear label it was the latest hardware and the hiss/crackle problem was solved on these models.
Has anyone else got a T610 at R3C? (mine was from O2). |
declanh
Joined: Jun 07, 2003
Posts: 66
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Quote:
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On 2003-07-12 18:24:25, Teece wrote:
I have a 03w23 R3C T610 on O2 and a HBH-60 and currently haven't experienced any hiss or crackle. Before I brought the HBH-60 I was made some enquires at the O2 and Vodafone shops and they stated that if your T610 had AAFAF on the rear label it was the latest hardware and the hiss/crackle problem was solved on these models.
Has anyone else got a T610 at R3C? (mine was from O2).
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Anyone else got a AAFAF without crackle ? Mine t610 is AAFAF but I dont want the nuisance of having to return a BT headset I have bought on-line. |
Spence
Joined: Jul 02, 2003
Posts: 14
From: London
PM |
I've got a phone marked AAFAF and it has bad BT crackle with my HBH-60, makes it pretty much unusable. The phone is a 03W22/R3A.
By the way, for those waiting for the R1L firmware and hoping it will solve the BT crackle, I would suggest you have a look at this thread on another forum. It looks like this guy got the upgrade in the UK and it didn't solve the problem.
http://www.howardforums.com/showthread.php?s=&postid=1309639#post1309639
I've just spotted that "this guy" is Mark, who started this thread. Sorry for the faux pas!
[ This Message was edited by: Spence on 2003-07-13 14:15 ]
[ This Message was edited by: Spence on 2003-07-13 14:32 ] |
Retrospek
Joined: Jul 09, 2002
Posts: 62
From: England
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Hi all,
I've had the R1L firmware applied to my phone and it HASN'T fixed the crackle problem. I still have the crackle but it doesn't seem quite so bad (but it is still bad !).
I tend to use my BT Headset for a number of hours a day (for work) so I won't really know if it has made much of a difference until next week.
Also - be warned - as you may have seen in my other post on this forum. Although I took my Sim Free T610 to CarPhoneWareHouse for the firmware upgrade then cocked-up and used the Vodafone version of the firmware upgrade. So now I have all of the Vodafone Live crap on my Sim Free phone ! So if you go to CPW for the firmware upgrade be very careful you don't get screwed like I have.
Cheers,
Mark |
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Posted: 2003-07-07 16:01
