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Author Problems connecting P800 to PC via Cradle
jamatjam
P800 no flip
Joined: Jan 08, 2003
Posts: 288
From: UK!
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Posted: 2003-03-10 15:19
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some times mine doesnot connect and one day i holded down ctrl alt + delete and closed everything exsept Explorer and then opend the sync software and it connected fine! i think it may of been that the usb port was also being used for printer so the computer may of been looking for that and thats why it wouldnt connect (mines fine now i simply close a programe called: service layer and it connects fine)
lord viper
P800
Joined: May 31, 2002
Posts: 85
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Posted: 2003-03-21 16:30
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just been to sony service centre. told them my sync problems which are-
unable to detect phone at all.
however am able to detect and move files using bluespace(bluetooth).
and when my usb cable is plugged in and my phone is put on cradle pc makes detection alert but shows no signs of doing so.
the guy there said something about turning off virus software. he claims to have had the same problems and this fixed it.
have no idea how to do this but will give it a go.........................................................................................................................RESULT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
it works!
disable virus detection. i use norton. take detection level down to minimum or exit alltogether.

[ This Message was edited by: lord viper on 2003-03-21 15:30 ]
prgg
T610
Joined: Feb 05, 2003
Posts: 46
From: UK
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Posted: 2003-03-21 16:50
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Well done Sony, lets hope no one malicious gets hold of the email addresses or hostnames of all the people on this forum as they will all have Virus protection turned off/set to a minimum.

This is appalling talk about drop your internet trousers and wait to get screwed.

Looks like I will be disabling my ADSL while synchronising


PG
sxt173
K800 Black
Joined: Mar 24, 2003
Posts: 189
From: USA
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Posted: 2003-03-25 07:59
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where exactly do I actually find the desktop software? I'm guessing SE, but not sure where on their site!
freeloader
K850 Blue
Joined: Mar 16, 2003
Posts: 96
From: Greece
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Posted: 2003-03-25 11:09
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First remove the PC suite program from your pc.Then start creating a new dialup connection manually,under modem option click in "dont detect my modem I will select it from a list"next click Have disk then insert the PC Suite choose D: let the cdrom run ignore SE logo,close it,and it will display all three modems of the PC suite then,choose Serial modem and install.Be sure to have your cradle only*(not phone attached)plugged in the usb port you want.so you can then see the com appeared(ex.com4).Next name the connection(ex.Cable) then your dialup number is *99***2#,next your username(same as for your wap connection,prvided from your network)and passwort.create shortcut yes,and you are ready. Thats how I did pull it off.The PCSuite can always be reinstalled with the same way in another usb,not the same(with craddle only,not phone)Hope to have been helpful.Good luck,mates.
Eleventy7
K800 Black
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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Posted: 2003-04-18 21:37
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Update: Got rid of McAfee firewall and antivirus, and installed norton internet security instead, it works fine now no probs
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