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singapore |
adnhk1
Joined: May 23, 2002
Posts: 447
PM |
It's not the operating hrs that are important, it's the service the service center provides that really matters. Just a word of thanks and confidence that I had for the Kallang Pudding SESC 
To make it short, does Nokia Service Centre provides FREE replacement spareparts for a phone that does not have any more warranty but died after a firmware upgrade at the service centre?
Cheers
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acidfusion
Joined: Dec 30, 2002
Posts: 1
PM |
hey does any1 here uses nowmms.com? the free mms thingy? i can't seem to sign up. some prob with the mobile no. in intl format. wad do i enter?
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alex
Joined: Jun 11, 2002
Posts: 156
From: Malaysia
PM |
@acidfusion,
Try enter your h'p no as +65********.
It works well for everyone in Malaysia. |
cscs
Joined: Jan 17, 2003
Posts: 25
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Quote:
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On 2003-04-13 08:13, adnhk1 wrote:
It's not the operating hrs that are important, it's the service the service center provides that really matters. Just a word of thanks and confidence that I had for the Kallang Pudding SESC
To make it short, does Nokia Service Centre provides FREE replacement spareparts for a phone that does not have any more warranty but died after a firmware upgrade at the service centre?
Cheers
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They d upgarde of firware for free even the phone is out of warranty which is something SE never offer. You mention about Kallang SC. I think that is the worse SC I ever seem. For any small problem, they isisted you leave the phone behind ! |
adnhk1
Joined: May 23, 2002
Posts: 447
PM |
well, at least my friend who recently visited them had a very good experience. See, its supposed to cost him money to upgrade the phone's firmware, but then they later called him up and told him his phone is dead after flashing! So he went down to the SC and spoke politely to the Customer Service that he would like to speak to a manager or some1 with a higher authority. Though the customer service officer said no managers were around (can u believe it?) on that Saturday, my friend just leave the place and ask for some1 to call him up the following week when some1 is around. Even though it took them almost 2 wks to call him up, the call was a very positive one that the management had agreed to replace the sparepart (which is $208) for him totally FREE, which is out of goodwill.
I think if SE Singapore can continue this type of good customer relationships, they will sure be able to at least maintain their current loyal customers, if not better, woo many many Nokia customers over too. And we, as consumers, should maybe also play our part in that we be as polite as possible (I for one failed this test many times  ), and hope that things will work out positively |
bob_dog_83
Joined: Mar 03, 2003
Posts: 3
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Hi all..
may i know for the 3service centres which one will be the best to go..
as i'm really fed up with my t68i.. sooner or later going to smash it already.. haha..
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dairin
Joined: Apr 08, 2002
Posts: 69
From: My home
PM |
Quote:
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On 2003-04-14 16:56, bob_dog_83 wrote:
Hi all..
may i know for the 3service centres which one will be the best to go..
as i'm really fed up with my t68i.. sooner or later going to smash it already.. haha..
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what's wrong with ur phone ?? where u staying so it's easier to tell u which one is the nearest to ur place
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TonyG
Joined: May 04, 2002
Posts: 34
From: Singapore
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Kallang Pudding.... Yeah....
Why is the time of the day with the slowest traffic called rush hour? |
dairin
Joined: Apr 08, 2002
Posts: 69
From: My home
PM |
Quote:
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On 2003-04-14 12:40, cscs wrote:
They d upgarde of firware for free even the phone is out of warranty which is something SE never offer. You mention about Kallang SC. I think that is the worse SC I ever seem. For any small problem, they isisted you leave the phone behind !
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Nokia's software need constant update cos they have so many things to be corrected so they cant demand user to pay or else they will loose all their customer.
small problem, NCC also ask u to leave the phone behind for thorough checking. just compare NCC with other brand's SC, do u see so long queue everyday ???
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bob_dog_83
Joined: Mar 03, 2003
Posts: 3
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@dairin
mine phone... ah... when i first brought it bring home within 5day Screen Led something wrong service once at the service pt...
than now is becos my sch reception is very low.. & i'm currently using M1 line lor..
everytime at sch it went into the SOS call only.. & than i went to a location better reception it just don;t get out of the SOS call..
than i'm not able to call out or ppl cannot call in...
inorder to cure that sickness of the hp have to switch off & than ON it back..
haiz... fed up of that things..
btw i'm staying at Jurong lor..
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mrbunglez
Joined: May 04, 2002
Posts: 13
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finally got my hbh30 today! woohooo.. so fun.. haha... but got a bit of crackly sound whenever i talk leh.. my fren said shuldn't have that kinda problem, so maybe i'm bringin it back to the service centre to have it looked at.. dammit... anyone here has any experience using the hbh30? my current firmware is R2F only... maybe i should upgrade that and see whether thatz the problem... any opinions? |
dairin
Joined: Apr 08, 2002
Posts: 69
From: My home
PM |
@bob_dog_83-> try to do this on ur phone k
go to menu and choose 'connect' then go to GSM network then choose search mode and put it to "Automatic"
my guess is ur search mode is in manual mode that's why when it goes to SOS mode, it wont come out from that mode eventhough the area u're in already have the signal.
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Rotavap
Joined: Jul 06, 2002
Posts: 47
From: Ortigas, Philippines
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@roberto- msg 4 u at the filipino thread. @*- nice website guys! :-)
This message was posted from a T68i |
Roberto
Joined: Feb 01, 2002
Posts: 158
From: Singapore
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Got you msg Rotavap, thanks!
Anyone interested in Piel Frama leather case for P800? Available now at DOML.com, 5th floor Funan the IT Mall at $99.95. Brando leather case is also available for $59.95.
[ This Message was edited by: roberto on 2003-04-18 15:03 ] |
dairin
Joined: Apr 08, 2002
Posts: 69
From: My home
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@roberto->seldom see u in the new forum, where have u been ??
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Posted: 2003-04-13 08:13
