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K800 Firmware Overview |
aremaboy Joined: Nov 27, 2004 Posts: > 500 From: Malang, Indonesia PM |
SE Service Centre in Indonesia does the same. If you send the phone for a repair, it takes a week or two if you are in Jakarta, the capital city-- and a month or more--if you are 1000km away from the capital, just like me. Therefore, I try my best to not get in touch with SESC. Just wonder why couldn't SESC just do the EROM fix in a day? It was just pressing 2 and 5 in less than 30 seconds. Flashing a full f/w is at max just less than 30 mins if it is done offline. SESC may be too busy with beauracracy..at least in Indonesia. A friend with WSOD had to wait 10 days to get his phone fixed! A long queue of have-to-repaired phones, perhaps? |
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boab2791 Joined: Feb 22, 2005 Posts: 20 From: Glasgow, UK PM |
I've just upgraded from R1GB001 to R1JC002 and my phone is no longer working. It is a CID51 version as I updated using Wotan to R1GB001 a few months back with no problem.
This time on using Wotan I got a message that states:
CSLOADER: phone lock reset - pls wait
ACK GET FAILED!!!
This is after it has done all the flashing, what does this mean, have asked Wotan but so far no response from them.
I started up the phone and I am told there is in an error in configuration and to contact my mobile provider or service centre.
I see the flash files are now located on my PC, how do I go about using them to reflah as Why should I loss another credit on Wotan when the first flash didn't work. Here is extract from the last few entries, I can't make head nor tail of it:
packet written: 27
packet written: 28
packet written: 29
packet written: 30
packet written: 31
packet written: 32
Flash packet end
broken answer, waiting for the rest...
FLASH: block OK
Sending request for status
FLASH: written successfully
CSLOADER: writing header
CSLOADER: writing prologue
CSLOADER: writing payload
CSLOADER: OK
061027 1723 HANCXC1250562_DB2020_CSLOADER_R3A005
CSLOADER: starting loader
CSLOADER: starting FS
CSLOADER: starting GDFS
CSLOADER: connecting to server
CSLOADER: connection OK
CSLOADER: sending login
CSLOADER: login OK
66B recv
CSLOADER: sign 1 fetched
CS sign 2 generating
CS sign 2 fetched
66B recv
CSLOADER: phone lock reset - pls wait
ACK GET FAILED!!!
Can anyone help me with my sick phone now, I tried in desparation to use SEUS, it updated the phone with the same result, I suspect it was attempting to put the R1GB001 firmware on. |
bronxdude Joined: Sep 19, 2006 Posts: > 500 PM |
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On 2007-02-21 20:48:00, aremaboy wrote:
SE Service Centre in Indonesia does the same. If you send the phone for a repair, it takes a week or two if you are in Jakarta, the capital city-- and a month or more--if you are 1000km away from the capital, just like me. Therefore, I try my best to not get in touch with SESC. Just wonder why couldn't SESC just do the EROM fix in a day? It was just pressing 2 and 5 in less than 30 seconds. Flashing a full f/w is at max just less than 30 mins if it is done offline. SESC may be too busy with beauracracy..at least in Indonesia. A friend with WSOD had to wait 10 days to get his phone fixed! A long queue of have-to-repaired phones, perhaps?
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here in manila, philippines, u just have to wait for 3-5 days for ur phone to be fixed.
but if its just f/w updates, it will only take an hour |
hanugro Joined: Feb 28, 2005 Posts: > 500 PM |
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On 2007-02-21 16:41:57, Asterion76 wrote:
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On 2007-02-21 16:31:55, hanugro wrote:
Never has a problem with R1GB...
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Maybe you're right, but I flashed the phone 4 times with the same result.
All my hopes in the post R1Gx firmware!
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Go to authorised service centre and let them fix it. SEUS is 'part' update and may not fixed your problem! You need full reflash of phone! |
King Mustard Joined: Dec 26, 2006 Posts: 7 PM |
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On 2007-02-21 15:01:58, krazeekev wrote:
I just updated my firmware on my K800i to R1GB001 and now my phone is giving me nothing but problems!!! The back light doesn't light up as bright as it did before, neither do the keys. I can go into the menu and manually change it back, but after a few seconds the stupid thing goes dark again. Furthermore, the screen is non responsive for a few seconds...it stays completely dark after pressing any key, for a few seconds, before lighting up at all!!!
Does anybody know what I can do about this???
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EXACTLY the problem I am having  |
bojanbb Joined: Oct 20, 2006 Posts: 2 PM |
Here in Srbija, you can take phone in appr. 10 services and your phone is ready in 1h for the price of 10e!!!!
So much about waitting for the phone! |
maldus Joined: Sep 04, 2004 Posts: 110 From: Bombay PM |
well that's great!!!
here in india the service centres are extremely crowded any time of the day and half of them are very angry customers on their 3rd or fourth visit to the service centre.
the phones never work so u have to personally go there even to ask whether your phone is ready or not.
and there's only one major service centre. there are are other smaller ones which forward the phones to the major center.
so all in all its a complete mess!!!
i myself have had some crazy experiences with my k700i and the k790i. |
mravcek Joined: Feb 22, 2007 Posts: 2 PM |
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On 2007-02-22 05:05:35, King Mustard wrote:
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On 2007-02-21 15:01:58, krazeekev wrote:
I just updated my firmware on my K800i to R1GB001 and now my phone is giving me nothing but problems!!! The back light doesn't light up as bright as it did before, neither do the keys. I can go into the menu and manually change it back, but after a few seconds the stupid thing goes dark again. Furthermore, the screen is non responsive for a few seconds...it stays completely dark after pressing any key, for a few seconds, before lighting up at all!!!
Does anybody know what I can do about this???
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EXACTLY the problem I am having
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Same problem
If I use automatic key lock, then I can use my phone, but backlight still dosen't work properly. Answer from Sony Erricson:
... Please contact SonyEricsson Call Center ...  |
[c3] Joined: Aug 18, 2004 Posts: 181 From: Kuwait PM |
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On 2007-02-21 20:28:22, sapporobaby wrote:
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On 2007-02-21 19:55:09, [c3] wrote:
im thinking of switching to nokia, SE are realy getting on my nervs now! why cant they just TEST THE FIRMWARE! b4 releasing it! it sux getting all these bugs, my phone has been away for a month and 2 weeks for a busted stupid erom , (flashing lights) i dont know, hope they fix the fone soon or else they'll lose one more customer
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Hey C3, did you take it to Barak like I suggested? I know the manager there. That is if you are in Kuwait.
By the way, I have pretty much left SE. I bought the new Nokia N800 and the E61. Combined they are a formidable platform. SE has too much Japanese influence.
_________________
*edited on a Mac of course. Mac: There is no substitute*
-/..../../...//.../../-/.//../...//--./---/../-./--.//-/---//-/...././/-../-
[ This Message was edited by: sapporobaby on 2007-02-21 19:41 ]
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no bro, im in montreal right now, i sent it to a friend of mine back home to get it fixed cuz its still under warranty, i think he toke it to barrak, but still cant believe sony let me down like that , i've been with erricsson all my life then switch to sony ericsson when they first relieved their amazing T68, and i've been with them ever since, its gonna suck if i switch now!, thanx anyways bro .
SE, dont make me switch! i'd hate to do that but ur forcing me |
ayejatt Joined: Dec 15, 2005 Posts: > 500 From: Hong Kong PM |
how much does it download OTA??
edit: I have dled it anyways OTA...it did about 2960Kb
think i havent gone over the download limit yet... :S
[ This Message was edited by: ayejatt on 2007-02-22 19:34 ] |
krazeekev Joined: Feb 20, 2007 Posts: 4 From: Tampa, Florida PM, WWW
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I called SE here in the United States and they gave me 2 options:
1.) Send them the phone and pay $135 for them to "fix" it, and by fixing it he said "doing the same thing you can do online, only in more detail"
2.) Try updating the software online again
I opted for the 2nd choice and when I did it the 2nd time around I updated it in German, and not in English (like I had done the 1st time)...I don't know why, but now everything works fine!!!
ONE HUNDRED THIRTY FIVE DOLLARS to "fix" my phone??? SE is crazy!!! |
hanugro Joined: Feb 28, 2005 Posts: > 500 PM |
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On 2007-02-23 00:13:42, krazeekev wrote:
I called SE here in the United States and they gave me 2 options:
1.) Send them the phone and pay $135 for them to "fix" it, and by fixing it he said "doing the same thing you can do online, only in more detail"
2.) Try updating the software online again
I opted for the 2nd choice and when I did it the 2nd time around I updated it in German, and not in English (like I had done the 1st time)...I don't know why, but now everything works fine!!!
ONE HUNDRED THIRTY FIVE DOLLARS to "fix" my phone??? SE is crazy!!!
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Well you use SEUS then. The language is just for the updater so I am quite suprised to find that you have difference experience. The only explanation would be it connect to different server (mirror) that is closest to German speaking language and download from there. The older server must have corrupt firmware for your CDA-string firmware. |
hanugro Joined: Feb 28, 2005 Posts: > 500 PM |
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On 2007-02-21 20:48:00, aremaboy wrote:
SE Service Centre in Indonesia does the same. If you send the phone for a repair, it takes a week or two if you are in Jakarta, the capital city-- and a month or more--if you are 1000km away from the capital, just like me.
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Well, Malang is not that far Anyway I believe the culprit is that it need internet connection for service center to update firmware (even in Jakarta) because I guess they still need to connect to EMMA for customization(finalization). With the popularity of broadband faster flashing can be achieved. I believe now you can wait for 2-3 hrs for firmware update (provided the internet connection is not down).
For repair, well, maybe lots of paperwork must be done as the service center has to wait for approval from SE Indonesia (for warranty claim). Most of the time it only take 3-5 days depending on the spare part availability. |
Horonaim Joined: Feb 07, 2007 Posts: 329 From: PH PM |
any news if FOTA is available in APAC already?  |
aremaboy Joined: Nov 27, 2004 Posts: > 500 From: Malang, Indonesia PM |
Not yet. Be patient, bro. |
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