| Author |
About Sun Cellular (a Digitel Mobile company) |
kenski
Joined: Aug 15, 2002
Posts: 369
From: Philippines
PM |
hey guys, are you able to use sun's gprs 2day?It seems their gprs service is down..
 forever Read the FAQ before u post a new topic.. 8810->6150->3310->t68i->t610->t630->k700i  |
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dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM |
kenski, I wanted to go to the right channels so I lined up at the Sun Shop in Galleria. I had the letter received by the CSR but as soon as she read my letter and the documents supporting my claim, she could not answer anymore and went to the office of her superior. The letter made its way to the head of the Galleria Sun Shop, Ms. Cielo Marquez who immediately invited me to her office.
Ms. Marquez apologized and admitted some of Sun's shortcomings and promised to bring it up to higher authorities since some of my claims were beyond her control.
That afternoon, she faxed to me my requested detailed copy of Bill #2. |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
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@kap sori ngayon ko lang nabasa post mo... ill pm u tonyt for the settings.
_________________
-=[gearbox]=- @
[ This Message was edited by: gearbox on 2003-07-29 07:04 ]
[ This Message was edited by: gearbox on 2003-07-29 14:46 ] |
kenski
Joined: Aug 15, 2002
Posts: 369
From: Philippines
PM |
@ sir dlreyes, thanks for your reply..Let's just just hope Sun get their acts together or else they will lose their customers (I'll switch to addict if there's no improvement sa service nila within 6 months.).
Saw in their website that each plan has a corresponding free txt messages (mines 1000) tapos ang laki ng charges ko sa txt according sa second billing that I recieved last week..I'll probably write them a letter one of these days..By the way were u able to access their gprs service lately? I can't use both wap and internet. |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
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SUN subscribers.
DNS1: 202.138.128.1
DNS2: 202.138.128.2
SMTP: 202.138.128.1
thnx to jtdc of bnc.
-=[gearbox]=- |
kapitan jackal
Joined: Aug 19, 2002
Posts: > 500
From: AREA 51
PM |
@Gear- thanks pards. also, kindly check your PM  |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
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@kap sori i dont have with me my t68i at the moment, ive pmed you a link, pls check it muna.
-=[gearbox]=- |
kenski
Joined: Aug 15, 2002
Posts: 369
From: Philippines
PM |
@ gearbox, what gateway do you use for wap over GPRS?
forever Read the FAQ before u post a new topic.. 8810->6150->3310->t68i->t610->t630->k700i |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
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o2 and ericsson, got it from this thread.
-=[gearbox]=- |
zairak
Joined: Feb 07, 2003
Posts: 107
From: philippines
PM |
can anyone post their gprs settings for sun or pm me thanks! |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
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@zairak pm u
-=[gearbox]=- |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
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homepage: http://suncellular.com.ph
connection security: off
data bearer:GPRS
Access Point:minternet
ip address:193.113.200.195
Authentication:normal
Username and password: leave blank
from bnc forum
-=[gearbox]=- |
casperr
Joined: Jul 12, 2002
Posts: 83
From: Quezon City Philippines
PM |
Gearbox, I talked to Sun CS and she told me that MMS is not free. It is charged the same cost for SMS, which can be 1 peso or 50 cents. Is this true? |
gearbox
Joined: Mar 28, 2003
Posts: 74
From: narre warren north
PM, WWW
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@casperr
no idea, i havent tried sun mms yet.
-=[gearbox]=- |
mekeni2000
Joined: Jun 06, 2003
Posts: 15
PM |
Sun Cellular is not a very good cellular provider. They lure us into getting their plans but in the long run they will charge us more.
I was also overcharged for P8000+ for the N3650 unit + P1000 advance.
It was a nice deal at first but when I tried to ask the complete billing details, they said I have P5000. Checked another time...P8000!!!!! Checked again and it was at P3000.
I did not made any continuous calls?! The bill statement was also late and I received in a DHL package. Why can't they send it by postal mail? Gagastos pa sila sa sulat...(they will pay more for the courier).
One thing that bothers me is that they told me that I had text in Norway.
What the F**K!!!
I just bought a new Globe pre-paid sim and use it for GPRS, MMS and WAP. I will not anymore attempt to make several calls using their service or else I might be charged more.
My father is an attorney and we will file a suit against them if they will not give me any reason why I was overcharged.
They will loose customers in the long run. Shame on them!
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Posted: 2003-07-28 15:29
forever 
