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t39's GPRS reboot problem report |
ibaboun
Joined: Apr 22, 2002
Posts: 22
From: Chile
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@GOwin
Today I got my fourth T39m, because rebooting problem were to often with the old one.
How are your test going?
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sonyericsson
Joined: May 14, 2002
Posts: 82
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are you using a PDA???
windows 2002???
if yes, you need a patch fix.! Either from the PDA manufacturer or directly check with Microsoft
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ibaboun
Joined: Apr 22, 2002
Posts: 22
From: Chile
PM |
@sonyericsson
I am using win XP, and BAFO Irda to USB Adapter.
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GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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@ibaboun
my test results are frustrating! this unit turns out to be worse than the last one. i already wrote to the local  office, and told them that if this thing problem is not resolved soon, I am going to file a formal complaint to the gov't agency that deals with these kind of problems.
{sigh}, i want to have the unit replaced again, i just dont have the extra time to fit it in my sched. 
how's your new unit? |
ibaboun
Joined: Apr 22, 2002
Posts: 22
From: Chile
PM |
@GOwin
Have not test yet. Will post ASAP.
By the way, Who is sonyericsson? |
GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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re:sonyericsson.
i dont know him/her personally. |
henrion
Joined: Jun 08, 2002
Posts: 14
From: Boston, MA USA
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R1B hardware (01W28) and R4A firmware and no GPRS problems.
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ibaboun
Joined: Apr 22, 2002
Posts: 22
From: Chile
PM |
@GOwin
Thinks as usual fourth T39 R4A008, 02W13, The same problem. It just keep rebooting ramdomly. I can not trust this phone any more. I think I have been patience enough. Today in less than half an hour, i have three rebooting. Hope I can post this reply before it reboots againg.
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GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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@ibaboun
well, the people at the local service point is also wondering about my problem. they haven't changed my unit yet, coz they're trying to "research" what's causing it, and they told me that it seems that it's only me (and you) who's having the same problem.
the other night, i tested a friends T39 and mine on GPRS. mine took 15 minutes, then rebooted while we surfed with his (R3B fw) for over 2 hours without any problems!  |
GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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Just got my second replacement. R3B HW R3B006 FW, Prod'n: 0209
The techie from the service point have informed me that ericsson has acknowledged the GPRS re-setting problem with FW R4A0008.
keeping that information in mind, I was all excited to get home and test it out. then guess what? I haven't been on a GPRs connetion for 5 minutes and that f*cking phone rebooted!
Now I got a phone that still reboots and has issues with font inconsistency (because of the latin character set/language pack). I was told that the european pack doesn't have this problem!
I am very disappointed tonight .
I thank the gods for beer! |
RANDYC
Joined: Dec 20, 2001
Posts: 119
PM |
@ gowin....
are you using your t39 with your pc via IR if so.... check the status of your connection via Ctrl + Alt + del.... if the Irttp shows ( not responding ) "end that task".... and your t39 won't reboot for say 3.5 hours straight. this works for me.... uses MA 600 + pc ( winMe + 128 SDRAM + IE6 + Opera ).
hope this help..... |
GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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@randyc
i use both IR and cable (and hopefully :bt: soon  ). so it's not with the PC's software. i already tried it with somebody else computer, same results. no problems with the sim card too.
am just glad that the service point (smartnet) is very helpful and hasn't lost their patience (yet??). |
debonair
Joined: Aug 15, 2002
Posts: 4
PM |
Esato Masters,
Can you guys help me out? I am having a problem with my T39. I don't why the LCD shows garbled images everytime I am talking about 20 - 30 minutes or more. A while ago, my screen turned totally black as in "BLACK" when I used the phone over a minute or so. I had my firmware upgrade by smartnet already to R4A008 and my HW is R3B I think. Guys, please help me... thanks
[ This Message was edited by: debonair on 2002-09-28 06:19 ]
[ This Message was edited by: debonair on 2002-09-28 06:26 ] |
debonair
Joined: Aug 15, 2002
Posts: 4
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oh, I forgot to add, my phone did reset itself one time when I woke up it shows the "Enter PIN:" screen... hope someone can advise me on this. thanks
[ This Message was edited by: debonair on 2002-09-28 06:35 ] |
agremlin
Joined: Jul 17, 2003
Posts: 1
PM |
My T39 used to reboot when down-loading e-mails. My new T610 does just the same (and there I was hoping the bug had gone away!). |
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Posted: 2002-06-06 04:05
