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Author O2 P900'ers UNITE!!!
scottyd
P910
Joined: Dec 03, 2003
Posts: 175
From: london
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Posted: 2003-12-08 17:09
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hi everyone,

tried to get a p900 today at cpw and told them about the o2 deal and they phoned the shop and the wouldnt gimme it free because they said they were outa stok in the o2 shop. THE F**KERS, I ONLY HAVE TO WAIT TILL SATURDAY BUT STILL IT IS ANOYING.
ainamrev
P800 no flip
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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Posted: 2003-12-08 18:25
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well i will give O2 a ring and demand a put down on tarrif. was it easy did they try and complain and say no? [addsig]
William_UK
T68 gold
Joined: Dec 08, 2003
Posts: 3
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Posted: 2003-12-08 19:57
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Quote:

On 2003-12-08 13:30:29, anish wrote:
Only 02 WAP GPRS is free until Januvary 30th and the Data GPRS service of 02 called MobileWeb is not free.


Could you please tell me how you found this out? I just want to be sure before running up a bill for using WAP GPRS..

Thanks,

William.
anish
P1
Joined: Jul 19, 2003
Posts: > 500
From: India / England
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Posted: 2003-12-08 20:17
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@William
Welcome to Esato

Don't worry you won't get a bill for using O2 Wap GPRS See here and click the link on this page to get the auto setup message

@Jose
How did you do that? Could you be more specific please. When did you took the contract and when did you contact them. Did you contacted them after one month?
_________________
Knowledge is two fold. Knowing a subject or knowing where to find out about a subject. I rely on both... That is why I come here.

[ This Message was edited by: anish on 2003-12-08 19:20 ]
KSE
P900
Joined: Nov 18, 2003
Posts: 369
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Posted: 2003-12-08 21:54
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There appears to be much conflicting advice here!

When I went into CPW, they said that O2 won't allow you change for 6 months, so 3 months sounds a good proposition in light of this...

It would appear that O2 need very much to clarify the situation for ALL of its customers... different people get different things from O2 and their representatives...

There is only one problem I can see from all of this potential complaining, and that is that the service providers will eventually stop offering such reduced prices on phones or even abolish the option to reduce after a set period all together, forcing the whole 12 months... whilst this may not bother some, just remember that those of you who want to re-purchase in the future may end up paying somewhat higher prices for their contract phone, though hopefully competition between them will help keep prices down regardless...

Unfortunately, there is only one way of truly finding out whether you will be able to reduce the tariff straight away, or within 3 months, or whatever... but this method involves quite an expensive risk !
There is no human problem which could not be solved if people would simply do as I advise.
- Gore Vidal (Although I didn't write it, from my perspective, I couldn't agree with it more!)
ak2g
M600 black
Joined: Dec 15, 2001
Posts: 76
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Posted: 2003-12-09 00:24
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quick question people, pls clarify; to get the p900 free, all i have to o is go to a '02' shop and request the phone free on the o2 400 tariff @ £45/mth? Will the p900 be O2-branded in any way, or is it the generic/simfree p900? And will i have to go to the flagship store on Oxford street in London to see if they have any stock? Thanks in advance for your ansers
ainamrev
P800 no flip
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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Posted: 2003-12-09 00:37
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read thread titled p900 free at CPW! [addsig]
j0se
T68 gold
Joined: Oct 31, 2003
Posts: 13
From: London
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Posted: 2003-12-09 01:26
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Anish,

Well what i did was i got the phone on wednesday 3rd December.

I called up o2 customer services on Friday 5th December and asked if i could downgrade my plan to £15 a month, they complained that i cannot downgrade within 3 months as i got the phone free.

Then i asked them where on the Terms and condition it actually states that i have to stay on the same plan for the first 3 months ? and they couldnt provide it. Then the lady said that she would do it for me and will be activated within 24 hours.

Today monday i contacted Customer services again and asked to confirm my phone plan and they said that they cannot do it as i have to be on the same plan for 3 months, then they mentions that i have to pay something as i got the phone for free and then I asked them again where in the Terms and conditions it states that i have to pay a penalty if i change plans within the first 3 months? and then i said to them that I was just ringing back to confirm my details from last friday and then they finally said yes its already been done for you as of next month you will be paying £15 for the contract so they are going to deduct £60 as i have to pay the next month is advance.

Its a bit of a battle to get through the customer services, but its possible to do done.

Gud Luck

j0se
ainamrev
P800 no flip
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
PM, WWW
Posted: 2003-12-09 01:32
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thanks for that mate just strongly hope your not lying to us! will try tomorrow. [addsig]
Dinger
W950 Blue
Joined: Aug 12, 2002
Posts: 38
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Posted: 2003-12-09 09:42
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@ Hit
The CPW catalouqe say " AII Camera phones free until Dec24"
But not intergrated devices eg P800 P900.
NOT SO FOOLPROOF
So now wot?
ariddell
P900
Joined: Nov 21, 2003
Posts: 76
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Posted: 2003-12-09 10:57
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I dont suppose you got a note of the name/extention number of the woman who put it through for you and got your tariff dropped so i can get her to do mine too?

Cheers

A.
bbasra
P990 no flip
Joined: May 22, 2002
Posts: 467
From: London, UK
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Posted: 2003-12-09 11:42
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@vermania, have you succedded yet in downgrading your tarrif?

i'm going to contact them tonight.

thanks
Anuj
P990
Joined: Oct 02, 2002
Posts: > 500
From: South Buckinghamshire
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Posted: 2003-12-09 12:12
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I was declined a downgrade. they said only after three months! Let us know if anyone managed.
hit
K700
Joined: Nov 29, 2003
Posts: 6
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Posted: 2003-12-09 14:46
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@ Dinger

FOR THE 100th TIME SEP900 IS FREE ON ORANGE YP1000 AT CARPHONEWARE HOUSE!!!!!!!!!!

Physixx
T68 gold
Joined: Dec 02, 2003
Posts: 9
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Posted: 2003-12-09 17:07
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I purchased a p900, then came home and changed the tariff no problem, even though the people in o2 stated that it has to be 3 months before i changed.

I asked them if it said this in the contract, and the reply was 'Well, err no not exactly.............. but it's 3 months' lol.

I came home and changed the contract no problem what so ever (yay)


I then tried the same deal for my girlfriend. Purchased the phone, came home, called o2, and got refused on the basis that people were getting expensive phones for free, then reducing the tariff, thus paying less overal (noooooooooooo, neeeever! who would do such a thing)

Anyways, i called again 15 minutes later, and spoke to another member of staff, who then changed my contract to the lowest tariff.

From this experience, o2, don't know their own rules, and i wouldn't trust them what so ever.


Saying this, i'm not complaining, i've saved near about 600 lol.
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