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Author 02 MMS problems - "user barred" msg
nsingleton
K700
Joined: Mar 28, 2003
Posts: 50
From: Essex UK
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Posted: 2003-04-10 16:22
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MMS AT LAST....

Finally sorted. Data support got there in the end. I finally spoke to someone that knew what he was talking about and he made the required changes at his end whilst I was on the phone. He even phoned me back to check after I had sent a message.

Only taken a month.
Tiggerthump
T68i mineral
Joined: Jul 06, 2003
Posts: 3
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Posted: 2003-07-06 20:32
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I'm getting really really annoyed with some of the idiots that work for O2....

The latest reason I've been given about why I can't have MMS and data GPRS is because I have a online package. This 'online' apparently means that's it's a different company (O2 online???)... clearly says 'O2 Limited' at the bottom of there website.... I smell bull shit!

Will try to get hold of data services tomorrow (don't work on sunday)...
Can anyone tell me if other operators can provide both? Or any other advice on dealing with O2 ?

TIA
BOSSHOGG
W910 Black
Joined: Dec 19, 2002
Posts: > 500
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Posted: 2003-07-06 21:06
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I'm on O2 pay and go, i just testedan mms to myself via gprs and it worked fine. I had no idea it was free right now. How long is it free and when it finishes, do i get charged or the recipient?

This message was posted from a T300

exodus
P800 no flip
Joined: Jun 17, 2003
Posts: 253
From: northants
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Posted: 2003-07-07 01:44
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Got gprs working on payandgo.o2.co.uk but mms refuses to work. Says user barred. Is message server mmsc.mms.o2.co.uk ?

This message was posted from a T300

BOSSHOGG
W910 Black
Joined: Dec 19, 2002
Posts: > 500
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Posted: 2003-07-07 01:57
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Http://mmsc.mms.o2.co.uk:8002 is what works for me.

This message was posted from a T300

exodus
P800 no flip
Joined: Jun 17, 2003
Posts: 253
From: northants
PM, WWW
Posted: 2003-07-07 13:38
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Quote:

On 2003-07-07 01:57:16, BOSSHOGG wrote:
Http://mmsc.mms.o2.co.uk:8002 is what works for me.



This message was posted from a T300




and what wap profile does MMS connect to?
phil.n
T630
Joined: Aug 13, 2002
Posts: > 500
From: Sunny England!
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Posted: 2003-07-07 14:20
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@ Exodus: Have you actually contacted your provider and asked them to enable GPRS/MMS on your account? If after 24 hours it still isn't working contact them again and ask them what the hold up is.

Regards,

Phil.
Tiggerthump
T68i mineral
Joined: Jul 06, 2003
Posts: 3
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Posted: 2003-07-10 15:51
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In the end I just rang them up and didn't say anything about GPRS, just that I wanted the MMS enabling. The girl on the line said it'll be done in 24hrs, she didn't say anything about GPRS...

But of course.... 24hrs did it work ?? did it F%#$. Still 'User Barred' error

I refuse to phone them again at 50p per min... so I emailed them... got an automated email back stating it would be 3 day for a reply! Three days must be a joke.... or maybe not I'm still waiting for the reply!

f**kers....
exodus
P800 no flip
Joined: Jun 17, 2003
Posts: 253
From: northants
PM, WWW
Posted: 2003-07-10 19:30
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o2 online emailed me, activated MMS for me, I downloaded the settings from www.o2.co.uk

everything works.

but they cost 35p to send
Tiggerthump
T68i mineral
Joined: Jul 06, 2003
Posts: 3
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Posted: 2003-07-12 10:42
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Does your GPRS still work ?
titmouse-uk
T68 gold
Joined: Jul 15, 2003
Posts: 1
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Posted: 2003-07-15 22:13
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hi all - i suffered the same prob with my t610 - rang o2 last week and was told some bulls**t about the network being fixed and it would be ready until the end of the month. i didnt buy this - rang again yesterday, threatened them i would cancel my contract, moaned about being told lies - and the girl at the othert end told me it was something as simple as my account not being "flagged" as using MMS - "online 100 not online 100+MMS" - i quote. she told me to wait 24hrs for the request to go thru - and hey - bingo - mms works - hope this helps!
fcd
T610
Joined: Jun 13, 2003
Posts: 73
From: France
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Posted: 2003-07-16 13:05
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Just to "add my stone to the construction" as we say in French, I have the same problem, and called my carrier's support.

They told me that as my phone (T610) is new, and they had not yet added the settings / software version (the guy asked me for my firmware version: R1A081...) to their data base, it could not work.

But now it should, as they will add the SE T610, within 2 weeks!!! No kidding, it's France...

Do you people outthere belive this explanation?

I personnaly don't, as the guy told me that "we are aware of all firmwares and phones on the market" but they would'nt have added the SE T610 if I had not called...

I definitly should have kept my T39m, as I had so much less problems with it
kieboy
P910
Joined: Jun 07, 2002
Posts: 200
From: SE World
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Posted: 2003-07-17 05:33
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I believe IMHO that when your sending MMS and a 'User Barred' appears, it means that the Network won't allow you to send MMS to those Networks...unless it happens when you're sending to the same one. My girlfriend experienced that too when she was sending me an MMS...same error occured then we called up the CSR. We then found out that the reason why this happens, is because the network won't allow sending MMS to other networks.

~ P910i ~
P910i Freak!
-=Sniper=-
T610
Joined: Jun 06, 2003
Posts: 71
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Posted: 2003-07-20 18:27
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i called to enable my MMS for my PAYG number, it started to work under 6 hours! and then today I try to enable for my pay monthly number, but no luck, some women, said she cant give me a date when it will be enabled and said it will be emailed to the right department!

lol, this is stupid, i just wana use it to backup the tones I bought!
http://www.hardwareforums.com
tagtag.com/mpd my basic wap site with downloads, tunes, wallpapers etc
just pm me if you have something which you think is worth having for download!
Alibaba
T610
Joined: Jul 20, 2003
Posts: 20
From: Manchester, UK
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Posted: 2003-07-20 19:12
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Hi,

I have the T610 on O2 network and having probs with MMS. I Have received and installed settings but still receiving pics as texts to retrieve off web. (The only thing I can think of is that I choose to access web via dial up WAP and not GPRS - although I have settings for this if I want it). On going into picture settings - in the wap profile I am given two choices - O2 WAP or O2 MMS. Have tried both but no luck! Had the T68i before on Voda and no probs with that!!

Tried ringing the far too expensive help line only to be sent settings again!!

Please please please help

PS Are there any sites that I can send free MMS to myself to check it its working??


[ This Message was edited by: alibaba on 2003-07-20 18:25 ]

[ This Message was edited by: alibaba on 2003-07-20 18:28 ]
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