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Problems connecting P800 to PC via Cradle |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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Re: my last post,, 1 other thing i've found is that the connection is more stable if u resetve the com port by going into control panel/phone monitor options. Still not 100% but probably bout 95% now
This message was posted from a P800 |
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hawklord2112
Joined: Sep 06, 2002
Posts: 31
From: UK
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Quote:
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On 2003-02-21 21:29, psikey wrote:
I managed to install my PC Suite and a COM3 is set up described as
a USB Cable DCU-11(COM 3).
I get the little comunication line at the bottom instead of the -II- type icon but when clicking the P800 desktop icon it still says not connected and there are no phones listed in the change phone option.
I am using XP Home. Anyone had a problem like this?
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i had that problem a couple of times it depends on the order that your pc loads up the mrouter and other software - this varies from startup to startup. |
AIRWAR
Joined: Feb 26, 2003
Posts: 2
From: London
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I have a similar problem with Windows XP Pro.
I am running on a Compaq Evo N800w Notebook which has USB 2.0 and suspect that this could be the issue. Mainly becuase I have installed a P800 for another pilot user on an older notebook with no problems.
On my machine I can sync the first time it is booted up or the P800 is cradled but after that it does not want to know. I have to stop and start the monitoring for the port to get it to burst into life. |
tinue
Joined: Feb 26, 2003
Posts: 6
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On another forum I read that Symantec Antivirus 7 causes MROUTER to crash. Maybe this is the common thing in all your setups.
I actually had similar problems with Serial and USB cable, while everything worked just fine with Bluetooth or Infrared. This was on multiple PSs, even freshly installed ones. I exchanged the phone, and things improved (it only got perfect when I totally reinstalled my Laptop, though... And so far I don't have Antivirus installed again). Apparently something with my phone's connector was broken.
Martin |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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hmmm dont use Symantec, use McAfee Virus and McAfee Firewall, have disabled both and still getting the problem occasionally
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DARREN S
Joined: Feb 26, 2003
Posts: 21
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Sorry if you've been through this already but make sure you're running the PC Suite downloaded from the SE site not the one that comes with the phone. |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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yep we've done that m8
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tinue
Joined: Feb 26, 2003
Posts: 6
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Quote:
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On 2003-02-27 14:50, Eleventy7 wrote:
hmmm dont use Symantec, use McAfee Virus and McAfee Firewall, have disabled both and still getting the problem occasionally
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Sorry, my mistake: I meant McAffee, not Symantec (which would be Norton Antivirus).
Apparently disabling doesn't cure the problem (it didn't in my case either), only a complete removal helps.
Since I did a complete OS reinstall instead of just removing Antivirus, I can't personally say that is helps, I just
a) read about it
b) Didn't install McAffe 7 yet,
and syncing now works perfectly.
Martin |
parvski
Joined: Nov 11, 2002
Posts: 325
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i doubt this will help.... but how about turning off the internet connection firewall for all you XP users? |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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tinue - mite give it a go then m8, it's probably about time i did a reformat anyway.
parvski - that's what we're talkin about doin m8
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parvski
Joined: Nov 11, 2002
Posts: 325
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the crappy firewall thats included with XP? not any other software firewalls....like norton
start> settings >net. conn. > local area conn.> properties > advanced > internet connection firewall.
ahh well..... i tried.
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jh67
Joined: Nov 30, 2001
Posts: > 500
From: denmark
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Its quite odd,..when I bought the P800,..I had no problem with sync.
Then after a while, it started not to work,..and have not worked since then. (the phone have been upgraded in the meantime).
All the time Mcafee antivirus was/is running,..so I dont think thats the problem. Then that would have been a problem, right from the beginning,..and it wasnt.
PC-Suite,..hmmm,..it worked before,..why would it suddenly not work now ? I've been using the one on the cd-rom,..worked fine before.
I made no changes at all.
USB-ports,..that could be the problem,..I'm running XP Pro, and occasionally my 2nd USB-port screws up,..meaning I cant use my memory-stick-reader,..at least not when it has an extension-cable on, but plugging it directly into the USB,..no problem.
Same thing when using a Sandisk Cruzer/flash memory.
And the Windows Startup - loading progs/applications differently every time,..this I believe too could be the cause of it.
The other SE programs (Picture editor, Backup etc) works fine...so why shouldnt PC-suite sync work as well ?
Also using Office XP,..no problems with that before neither.
I think the problems are the USB and maybe the startup in windows.
Regards
Jan
Nextlink Marketing Manager and Bluespoon Hardware Designer. |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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Parvski - sorry mate didnt realise you meant that, will try later
This message was posted from a P800 |
AIRWAR
Joined: Feb 26, 2003
Posts: 2
From: London
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Found out that downline USB hubs do cause a problem with synchronisation in XP.
My Notebook without the docking station works fine now...
Hey ho |
Eleventy7
Joined: Jul 05, 2002
Posts: > 500
From: the rotten oasis
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Anyone got any more news on getting this to work, mine will work now only the first time i connect to the cradle after pc boot-up, the second time it will crash and won't work until i reboot, and this is only if i disable my firewall
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Posted: 2003-02-26 08:49
