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C702 Geotagging Information |
blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
Having the same issue on another C702, really awkward. It can't be hardware because GPS works fine in other apps. I've tried several different sim cards, so it also not that, tried a few different camera modes too. Seems the coordinates that should ne written in the EXIF field go somewhere else as photostudio shows a lot of unknown fields and weird marker fields in the jpg files that are not there on properly geotagged jpg files from C702's. I really hope SE is investigating this and not just keeping on a string. Today I took a lot of photo's in London and none of them had a GPS EXIF entry, yet GPS was working fine and fixes were fast. Is my luck so bad? I really wish I did something wrong, but apart from enabling AGPS and setting the photo app to add location I can't do much (wrong) 
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gtr83
Joined: Sep 27, 2008
Posts: > 500
From: Indonesia
PM |
@blerk
With R3EA031 MAIN + R3DA029 FS I can't even get the GPS to connect.. lol |
blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
That sucks man, what region do you need? It seems R3EA037 is out for several regions, Central Europe, Western Europe among those.
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gtr83
Joined: Sep 27, 2008
Posts: > 500
From: Indonesia
PM |
I'm in Indonesia so I guess I would need APAC-ANZ. So yours is real good now blerk? |
blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
Mine is good apart from the bloody geotagging 
It shows the right coordinates in the log it just doesnt add them to the jpg properly.
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gtr83
Joined: Sep 27, 2008
Posts: > 500
From: Indonesia
PM |
Couldn't get my hands on R3EA037 then it seems. Well geotagging is a pretty new feature for SE, their crackpot engineers prolly haven't got the time to really debug it |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
bear with it. geotagging images with c702 wont come true but in different places.
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blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
What do you mean tranced?
The funny thing, yesterday I took a lot of pictures in London and the GPS log was full, when comparing the GPS coordinate times with pictures, they matched up just fine. Just for some reason they aren't written in to the jpg properly, or not at all.
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blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
I'm so fed up with SE, they didn't even read or review my documentation and just gave me a default reply after 2 weeks of waiting. I told them and showed them the GPS icons shows fine, and the reception is fine, and even the GPS log shows entries with the same dates and times the pictures are taken. They're just not added correctly to the jpg's. I have seen this happen on 2 C702's now, my own and one I bought for a friend of mine. It's clearly something else. If SE doesnt sort this out or offer a replacement this was the last phone I've bought from them. FFS.
This is what they wrote to me:
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Thank you for your query regarding the Sony Ericsson C702.
Please accept our apologies for the delay in answering your enquiry whilst we have investigated this issue.
We have not experienced any issues regarding the Sony Ericsson C702 when using the geotagging features.
Therefore, we believe this issue may be due to the handset's not connecting to the GPS Satellites or network operators A-GPS correctly at the time the picture is taken.
We would recommend ensuring that the Add Position option is selected in Camera Settings and that the GPS icon found in the camera viewfinder is connected i.e. the satellite icon is green and a small red triangle.
If this is not displayed at the time of taking the picture geotagg information will not be assigned to the picture.
For your information we have tested the C702 using software version R3EA036 Generic and Picasa 3/Google Earth to view picture properties and image.
Every picture taken when connected to the GPS satellites displays the information in it's properties.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
[ This Message was edited by: blerk on 2009-03-19 16:03 ] |
number1
Joined: Sep 12, 2007
Posts: > 500
From: UK,kent,Sittingbourne
PM |
My old C702 had the same issues when i first brought it the geotagging didn't work at all , then slowly with newer firmware versions it improved but within about the whole 8months i owned i never successfully geotagged a photo, i think it's strange se have the only 1 C702 in the world that geotags photos properly.
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Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
PM, WWW
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On 2009-03-19 17:19:23, number1 wrote:
i think it's strange se have the only 1 C702 in the world that geotags photos properly.
Mine Geotags correctly too!
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blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
I know its not a big deal, but its a feature of the phone I would really like to work.
And the weird thing is, when I clean the GPS logs and go outside and walk around and take a picture every 5 mins, the GPS logs shows those coordinates, but the jpg have nothing, just a whole bunch of weird marker fields that properly geotagged images of the C702 do not have.
/rant
I told them that, and they asked me to provide examples, which I did (in detail) and now I get this reply, it seems they did not even bother to actually review what I've sent them, thus it's been as waste of my time. I'm pretty ticked off about this. I had high hopes when they asked me to provide examples and some jpg's, and now they tell me this. It's like some help desk employee telling you to click start when you just told them you know how Windows works just fine.
/rant
[ This Message was edited by: blerk on 2009-03-19 16:28 ] |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
On 2009-03-19 17:23:41, Nanu wrote:
Mine Geotags correctly too!
upload one here: http://www.esato.com/phonephotos/
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blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
It has been almost 2 weeks since the semi-automated reply about my settings, which was not called for at all after requesting detailed information from me they seem not even have looked at it. I've sent a reply telling them my GPS works fine, the add location option is enabled and there are entries in the GPS log with coordinates that have the same times as the pictures I took, the information is simply not added to the images. How hard can it be for technical SE employees to understand that. I even offered to send my phone so they can verify it. Overall its been more than a month and I have yet to get a proper answer or solution from SE, so much for service.
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gtr83
Joined: Sep 27, 2008
Posts: > 500
From: Indonesia
PM |
They're too lazy. My local service center even said that they never received any complaints on the C905 hardware/software, which is obviously a lie. But I'm too much of a fanboy to be unable to swallow that sh*t.  |
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Posted: 2009-03-15 02:54
jay0726 | 
