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Author SE's answers to our questions
dr_thug
P990
Joined: Nov 11, 2004
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From: India
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Posted: 2008-03-03 15:53
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So mizzle got that thread locked as he couldn't handle sharilon's and P990 user's criticism towards SE??
mode
Sony Xperia Z1
Joined: Jan 12, 2007
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Posted: 2008-03-03 16:01
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Altho I must mention that spending that amount to buy a gadget like a cellphone, on its launch time, is a bit on the not so smart alley. Well that's a lesson learned.


Hey! That's me you're talking about
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goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
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From: Liverpool City Centre
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Posted: 2008-03-03 16:17
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On 2008-03-03 15:53:26, dr_thug wrote:
So mizzle got that thread locked as he couldn't handle sharilon's and P990 user's criticism towards SE??


I don't think so.

It seems to me that the idea of forwarding questions to SE regarding the P990i, on behalf of Esato was very well intentioned by Mizzle. There is a lot of frustration, me included, concerning the P990i. We have an opportunity to get some feedback, which we are still to receive when / if it eventually comes from the relevant technical department.

@Mizzle


On 2008-03-02 12:50:59, Mizzle wrote:
You should have opened your eyes before buying it.


Ouch! I think that could be phrased better. Thanks for forwarding the questions to them and please post what you hear back.



[ This Message was edited by: goldenface on 2008-03-03 16:55 ]
Dogmann
T39 black
Joined: Jan 29, 2006
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From: London England
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Posted: 2008-03-03 16:29
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Hi all

As it appears many of you now are of the same mind as i reached a long time ago and i won't bother repeating all the points i have previously made.

SE will never acknowledge or apologise for what they have done and worse that than that it appears they won't change either. Like many i was hopeful SE would do the right thing and possibly if they released a devcie that performs as specified with up to date spec's one day i may return. The latest set of non answers both from the CEO and UIQ really show us all we need to know and i really doubt there is a way back for most of us.

Don't fool yourself either Mizzle is taking advantage of this thread to say he won't give us answers that IMO it is very unlikely he will even get and if he does i will be just the same type of hollow BS as we have alreday been given nothing with any substance will be forthcoming IMO.

Anyway enough thread spamming by me otherwise I'll incur the wrath of Mizzle once more LOL.

Marc



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[ This Message was edited by: Dogmann on 2008-03-03 15:29 ]
chuksy
G900 Brown
Joined: Aug 07, 2007
Posts: 224
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Posted: 2008-03-03 16:29
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To be honest guys,i also suffered a bit when i got the p990 although not as bad as some of you did experience. But i think we dont need to over flog the issue.
We've all made our mind known to SE in no uncertain terms. Am sure they are aware of the displeasure of many of their customers,and would try not to make that same mistake in the future.
Although i expected them to acknowledge this,that would have frayed some nerves.
Anyway SE is still a young company and they are still learning.They've achieved alot in such a short period of time.
Am sure we'll get top class phones from them in the future
Dogmann
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Posted: 2008-03-03 16:35
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@Chusky

Sorry but that is such a bunch of rubbish SE was not a brand new start up company and was formed by two Company's with a wealth of experience. To put it simply it is what it is and no amount of excuses will ever make it right it really is ridiculous how it's always poor little SE there new, there small, they don't have the funds for R&D. When the answer is really simple then don't release untested not fit for purpose products then and take your customers for a ride then.

Marc

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[ This Message was edited by: Dogmann on 2008-03-03 15:35 ]
technical-expert
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Joined: Mar 13, 2007
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Posted: 2008-03-03 16:41
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Am sure they are aware of the displeasure of many of their customers,and would try not to make that same mistake in the future.


Do u know about K850 Firmware thread Which has reached nearly 5000 posts And how much of "Disappointed with K850I" thread have we seen in recent times
And also about the w910i,How much people had a problem


Am sure we'll get top class phones from them in the future


So ur ready to buy unstable phones with delayed firmwares at the excuse they r still young.Why?


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[ This Message was edited by: XPERIA X5 on 2008-03-03 15:42 ]
goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
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Posted: 2008-03-03 16:51
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On 2008-03-03 16:35:16, Dogmann wrote:
@Chusky

Sorry but that is such a bunch of rubbish SE was not a brand new start up company and was formed by two Company's with a wealth of experience.


It was formed from two companies that were in the doldrums - saleswise. Ericsson- no matter how people might romanticise about it, was a washout and Sony phones failed to even register on the radar, at all. They've achieved a lot since.

The P990i debacle has been well thrashed-out on Esato as you well know. To carry on is just 'raking over old coals' and really, I think we should not lose sight of the fact that when Mizzle forwarded the questions to SE he was well intentioned in doing so.
Dogmann
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Posted: 2008-03-03 17:08
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@goldenface

I don't think anybody has suggested anything different and i suppose 6 out of ten really is par for the course for SE, but Mizzle's suggestion of what did we expect from 64mb RAM and now threatening not to pass on the answers even if he gets them is just ridiculous.

Not being unrealistic everyone that is old enough remembers that Ericsson where weak in sales but they produced the best devcies by far. As far as quality and innovation went Sony had the design and marketing skills which is why the combination on paper looked to offer so much for the future. But with out a doubt marketing and gimmicks have surpassed quality and innovation and seem to be the rule of thumb.

Just simply look at since the launch of the K800 with the EROM problem just how many SE devcies are realeased in dire need of firmware as stated above for the most recent cases. If we forget the early UIQ devices how could the P1 released so long after still have 3 of the known bugs from the P990, how ever you want to look at it it's not good or encouraging.

All these recent interviews and answers really say nothing can you not see just how many are leaving and have left SE and how bad that is for them in the long term.

Marc

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[ This Message was edited by: Dogmann on 2008-03-03 16:11 ]
aqualung
P990
Joined: Dec 02, 2005
Posts: 175
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Posted: 2008-03-03 17:09
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...when Mizzle forwarded the questions to SE he was well intentioned in doing so.


Surely he was, and it was a good effort.

However his tactless response to those who still rankle over the P990 issue is really not helping the fact that the P990 saga will never be over unless SE lays it to rest by acknowledging it.

However many threads are locked or replies deleted, the P990 problem will continue to fester.

And TBH I think there are more than a few users waiting for Nokia S60 TS devices to be announced.
Supa_Fly
X1 Silver
Joined: Apr 16, 2002
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From: Toronto, Ontario
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Posted: 2008-03-03 17:12
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On 2008-03-03 16:41:42, XPERIA X5 wrote:

Do u know about K850 Firmware thread Which has reached nearly 5000 posts And how much of "Disappointed with K850I" thread have we seen in recent times
And also about the w910i,How much people had a problem


K850i has only been available for purchase since September 2007 thats 7mths.
I recall the almost as large K800 Thread being just as large and full of quite a FEW too many bugs as well that where left alone until 9mths!

Don't believe me Do a search and find the official K800 thread. Ppl always focus on the bad/negative items - not looking at the positive. Reboots is a royal pain on the K850i - non that I've experienced in the 2days I've owned it. I wasn't an early adopter with this phone, I was with the K700i but SE spent quite a bit of time developing that.

Just give SE a little more time in fixing issues on the K850i with the NEW PLATFORM not something old.

P990i I've already voiced my opinions long ago in another thread (probably its official thread here on Esato). I just feel SE would have saved users to stick to their UIQ phone user base just by simply offering a trade in discount (offering a software that backs up every data entry or applications) to the P1i when it was offered. Even just for the first 3mths. A discount of say $100-200 would have been a VERY nice gesture > still at that loss would've increased sales although marginably.

Maybe they didn't because users would come to expect this of ALL their phones and multiple class action lawsuits would develop; leading to more of a success and thus putting the company in jeopardy of being purchased or in a HUGE financial loss like what Motorola is going thru right now.
|AppleTV2|iPhone 12Mini 256GB|iPad Pro 256GB| Previously ... K750|Z500|Z520|K700|K790i|K850i, :Ericsson: T18z|T28World|T36m x3|T68m (Ericsson, not the rebranded T68i).
NightBlade
Sony Xperia T
Joined: Jul 29, 2007
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From: Nessebar, Bulgaria
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Posted: 2008-03-03 17:12
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Why are you guys still discussing the P990?!
QVGA
Nokia Lumia 1020
Joined: May 23, 2006
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Posted: 2008-03-03 17:19
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On 2008-03-03 17:12:29, NightBlade wrote:
Why are you guys still discussing the P990?!

because they have issues with it. its what people do on forums.
NightBlade
Sony Xperia T
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From: Nessebar, Bulgaria
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Posted: 2008-03-03 17:30
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On 2008-03-03 17:19:44, QVGA wrote:

On 2008-03-03 17:12:29, NightBlade wrote:
Why are you guys still discussing the P990?!

because they have issues with it. its what people do on forums.


But it's already 2 years old! Haven't they had enough time to whine about it?
w999ismine
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Joined: Apr 18, 2007
Posts: 104
From: london
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Posted: 2008-03-03 17:43
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^thats not the point is it.the point is we bought it. it didnt work and they say thats everythings perfect and it must just be your one that screwed up. doesnt matter how old it is, it happens to be the main point of disscusion in this thread.

[ This Message was edited by: w999ismine on 2008-03-03 16:46 ]
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