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S500i, broken keys after 4days ( |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
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looks like  might have to recall a few of these back due to cheap material being used for the keypads 
nevermind you will get a replacement no sweat 
An "Apple" a day keeps the Doctor at Bay! |
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shaliron
Joined: Jan 15, 2006
Posts: > 500
From: Melbourne, Australia
PM |
This ain't an isolated problem. Three separate forums with the same issue: http://justamp.blogspot.com/2[....]on-s500-has-easy-to-break.html
And one quick look at the gsmarena user opinions, and you find this:
- The problem with the keyboard quality is starting to be real pain in the ass for all the new owners of the device.
My wife had been using the phone for 2 days when key '2' broke in half without any hard pressing. 
- My only 2 complaints are the shiny surface (fingerprints show really easily and you gotta keep wiping it) and the # keypad. It's easy to use, but it feels so fragile. I gotta restrain from pressing the keys with my nails cuz it feels like I just might crack them.
- According to Mobile Burns review, " The keypad keys are usable, but definitely feel like they rest on top of a single slab of rubber, like many keypads did in years past. They aren't what I would term wobbly, but they certainly don't feel like they are all attached to the phone independently, either. "
Pity. I really liked the design of this phone, and a fashion phone is really not 'designer' if it is so poor quality wise.
A wooden spoon is a spoon made from wood. Source: WikipediaWinner of: Best Thread (Huge SE Portfolio) 2007, Best Post (Huge SE Portfolio) 2007, Best Signature 2007, and 2nd Best Nickname 2007. |
jnnyrocket
Joined: Jan 25, 2003
Posts: 31
PM |
shaliron, thanks so much for your post. I think I will hold off on a replacement for now and just get a refund. I really like the phone and I've had nothing but great products from SE for 10 years now.
I will definitely pick this up if they work something out with the keypad. |
SE4NICK
Joined: Dec 27, 2006
Posts: > 500
From: Australia
PM |
I was thinking about buying an S500 from a fellow esato usere in the coming weeks, i may hold of now.
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tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
and i say again:
design over quality?
i cant believe this from . its popularity has made to go for the easy way(good desing but they're forgetting the quality of the phone's materials).
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shelly58
Joined: Jun 19, 2004
Posts: 373
From: Nottingham UK
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well i've had mine since last sunday and have used the keypad a lot!! no problems at all and must say its a brilliant phone! 
always look on the bright side of life...de dum..de dum..de dum..
Esato Feedback +31
PS3 ID: menalishka |
vegetaleb
Joined: May 03, 2002
Posts: > 500
From: Lebanon
PM |
perhaps the very first production was made by a nokia factory
because 1/5 of the S500s have this problem so far
Prince Vegeta,prince of all sayans  Administrator in Dailymobile |
A L 3 X
Joined: Dec 20, 2006
Posts: > 500
From: Yorkshire Phone: iPhone 3G
PM |
On 2007-07-06 13:50:21, tranced wrote:
and i say again:
design over quality?
i cant believe this from . its popularity has made to go for the easy way(good desing but they're forgetting the quality of the phone's materials).
I have to agree, when i first got my k800i i took the lens cover off using a credit card and carefully pryed out the clips yet when i put it back on it one clip must hae broken off as there was a gap and you could even see the red-eye LED through it. I was so careful with it yet something still managed to break off.
perhaps the very first production was made by a nokia factory
because 1/5 of the S500s have this problem so far
:@ any evidence to back up what your saying about nokias? 
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ma55imo
Joined: Jul 06, 2007
Posts: 1
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On 2007-07-06 05:41:08, shaliron wrote:
And one quick look at the gsmarena user opinions, and you find this:
- The problem with the keyboard quality is starting to be real pain in the ass for all the new owners of the device.
My wife had been using the phone for 2 days when key '2' broke in half without any hard pressing.
You are quoting my post at gsmarena actually 
Since I had posted that message another two keys broke "4" and "6". So we have "2" "4" "6" - the keys mostly used for gaming.
THis is defintely a waranty case and we should be strict with SE and make them correct their big mistake free of charge
[ This Message was edited by: ma55imo on 2007-07-06 17:29 ] |
Tehy03
Joined: Feb 02, 2005
Posts: 386
PM, WWW
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that sucks! :/
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tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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as im seeing, this phone is a luxury one. no hardcose using with this phone
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voda_jon
Joined: Nov 28, 2004
Posts: > 500
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i've had mine for bout 4 days now and upto now no probs.... my use consists of:
*sending about 200-300 txts per day!
*making about 2 or 3 average length calls!
*and playing the odd game every now and then
and my keys are just like new... how are people pressing the keys? with their whole finger or the tip? i've found it easy to press with my whole finger thus spreading the pressure and not creating a stress point.
Thats just imho though. mine is fine and its 4 days old now |
scottt
Joined: Aug 22, 2005
Posts: > 500
From: North Yorkshire
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On 2007-07-06 22:21:52, voda_jon wrote:
how are people pressing the keys? with their whole finger or the tip? i've found it easy to press with my whole finger thus spreading the pressure and not creating a stress point.
Tbh the phone should be well made enough to not have to worry about how you press teh button.... Its a button it gets used a lot so surely should be one of the most durable parts of a phone, with this evidence it obviously aint on the s500i.....
I  my 32GB iPhone 3GS  |
voda_jon
Joined: Nov 28, 2004
Posts: > 500
PM |
i understand tha and i think the same but i would like to see if there is a pattern to the breaks like ppl using the tips of their fingers etc,
J. |
SE4NICK
Joined: Dec 27, 2006
Posts: > 500
From: Australia
PM |
Somebody with time and who has the will to put in the efffort, should create a table showing what keys are broken if the phone was branded what country how many days old it is etc. Who knows a pattern may emerge. Ill put it into a table if some one gets the info.
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Posted: 2007-07-06 01:33
jay0726 | 
