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t68mc upgrade in PH |
GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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sa kaso ng nokia, karamihan naman ng sinasabing suporta na nakukuha ng mga users ay UN-OFFICIAL. pag nasira, iyak ka na lang.
@mitz
wala ganung announcement. pero tumawag ka doon sa kanila at sasabihin nila sa iyo na ganun nga - no official support for mc units.
di bale, FW upgrades lang naman ang hindi nila sinusuportahan eh. kung phone parts ang problem, kaya ng Service Points yan. | |
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HIgher_168
Joined: Nov 06, 2002
Posts: 109
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Kung ndi sira ang telepono wag ipaayos. Kung ayos naman yung sw bkt pa kailangan ipa upgrade? ;-)
This post was posted from a Nokia 7650 |
kapitan jackal
Joined: Aug 19, 2002
Posts: > 500
From: AREA 51
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@higher, regarding sa sw upgrade na walang warranty, i just like to share to all my experience sa gh. i was using a a1018 ericson phone then and i want my line to be openned, while in process, nag lock yung phone, ayaw tumangap ng khit anong sim, well i forced them to replace the unit.
delicado sa gh, coz nung una,sinisisi nila yung unit, well i have to show some verbal/physical force for them to change thier minds!
i had a new unit at the end of the day. 
This post was posted from a T39
[ This Message was edited by: the jackal on 2002-11-16 11:55 ] |
619
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
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T68mc withou mms, you can have your unit converted to IE at hk and sg. Now with the t68mc that already an IE when bought , ok na yan. Fyi, most T68mc in grey market are already IE. But best if you avoid mc/ie.
This post was posted from a T68i |
nookiehunter
Joined: Aug 04, 2002
Posts: > 500
From: My I-Mate JasJar
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if they dont provide support for the mc here, whats the use of the international warranty? bs lang ba yun? or mebbe its just the parts that are covered by that. mc users, if ur phones are workin fine with R2E then dont get an upgrade... if it aint broke, dont fix it. btw, im using my gf's mc... she's using my T68i never rush to buy something just because its cheap. hanap na rin ako sa gh, research lang kung gusto nyo ng petition for SE pm me and set natin.
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arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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in-explain ko na yang international warranty before, but i'm sure natabunan na yan.
let's say you're from sweden or the u.s. or singapore (your phone was legitimately purchased from an official dealer) and you visited the Philippines. So nandito ka sa bansa as a foreign visitor. Tapos nasira yung ringer mo, or speaker ng phone mo na still under warranty. Sony Ericsson Philippines will attend to that.
Baliktarin natin, you are a Pinoy, with a phone purchased from Semicon (legitimate Sony Ericsson dealer). Pumunta ka ng Europe, while there nasira yung phone mo, na under warranty sa Semicon. Aayusin ng local Sony Ericsson yan.
Yan ang international warranty!
Hindi yung phone na smuggled, na WALA talagang warranty, tapos gusto nyo magka warranty. Malabo naman yan.
Yung simmula pa lang mali na when you purchased from non-official dealer because in the first place, you have no warranty to talk about - smuggled nga eh.
Sana naman maintindihan nyo na.
Kung mag pepetition kayo, make sure you're on the right side of the law. Kaso i-pepetition nyo to support smuggled units? How can you win?
My cousin, upon my endorsement, bought a T68mc converted to ie w/ R5D007 firmware. When he asked me about it, I laid all the facts to him straight - walang warranty, hindi ma u-upgrade, etc. Ngayon alam nya na lahat ng facts, i told him it's your call kung bibilhin mo yan. And he did, and knowing those limitations, he's not looking for/expecting warranty.
Sana tulungan nyo yung mga un-informed potential buyers tulad ng ginawa ko, para naman hindi sila maloko ng mga dealers na gagamitin pa ang Sony Ericsson sa warranty na di nila kayang ibigay.
Ngayon kung katulad ng pinsan ko, na alam na lahat ng trade-off (ng murang phone) pero gusto pa din, eh di call nya na yon. Maluwag, sa loob, walang surprises, kasi nasabihan before hand.
[ This Message was edited by: arnoldc on 2002-11-17 00:13 ] |
dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
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The mc models of the t68 were for a specified market... you can always refer to the manual of your phones (specifically page 79) to know the limitations of the international warranty and it is clear that the local SE office may not support it because the product's interior or exterior may be different from equivalent models sold in this country.
Another requisite for the warranty is an official receipt from the dealer which I doubt the dealers from Greenhills could give... they usually give out unregistered sales invoices or unofficial receipts. |
bonito99
Joined: May 07, 2002
Posts: 368
From: The Philippine Islands
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Unauthorized upgrades will also screw up your phone, in one way or another. If you do intend to make a major purchase (ex. T68) Always buy from authorized dealers (with warranty). In the long run, the extra money you paid for warranty would be beneficial to the user. Gray market phones have no future here in the Philippines. Pasensyahan na lang.Petitioning for authorized service points to accommodate smuggled units is totally useless and absurd.
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[ This Message was edited by: bonito99 on 2002-11-17 01:54 ] |
baste07
Joined: Nov 07, 2002
Posts: > 500
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i wanna ask, kunwari binili mosa GH yung unit mo, tapos nasira, and you want it repaired, will SE repair it. off course bayaran mo yung cost or totally di nila tatanggapin? |
GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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@baste
oo pwede nilang ayusin yan. |
nookiehunter
Joined: Aug 04, 2002
Posts: > 500
From: My I-Mate JasJar
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@arnoldc
you are absolutely right sir. basta ako, even if im using my gf's mc it really doesnt matter coz i love using the phone. warranty or not it's how u use it... i told her about the consequences of buying the phone way back pero she insisted kaya eto sya ngayon... she's using my T68i (R5D007) and im using her mc (R2E006). we borrow each other's phones every once in a while... ako kasi yung may accessories so she lets me customize her phone. kaya yung other mc users, ok na yang mga phone nyo... anyway u can have it upgraded in gh naman (at ur own risk of course). ako i just wanted the whole international warranty thingie cleared up. thanks for the info sir..
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vwbeetle
Joined: Apr 04, 2002
Posts: 166
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just some queries, out of curiousity..
i can understand not "supporting" a phone "smuggled" into the country but whats the difference between repairing the hardware of a "smuggled" phone and upgrading the firmware? why be willing to repair and sell parts for a damaged "smuggled" phone and not be willing to upgrade the firmware? if the "warranty" is all we are talking about then by all means charge for service, which they do for repairs, but to REFUSE to upgrade the software is totally beyond my comprehension. the logic totally escapes me even from the standpoint of "warranty". charge exorbitantly if you want but at least be willing to upgrade the phone, after all, as somebody said, its still an SE product anyway-- its not been tampered etc.
as regards the explanation about the "international warranty", a friend of mine has a sister in taiwan who bought a t68mc there (with "international warranty" and all). after using it for some time, she gave it to her brother who lives and studies here. when it was announced that the t68 could be upgraded for MMS capability he (brother) brought the phone to semicon for upgrading. he had the official receipt from the official dealer in taiwan and the warranty card. you know the rest-- lucky it was easy for him to send it back to his sister for upgrading. that phone wasn't "smuggled" at all. and what if you frequently travel like some of us here, and chance upon an SE phone while we are in taiwan, HK, singapore which is much cheaper than those sold here, we buy them at official SE dealers, we have the receipt and international warranty card. pag uwi natin sa pinas hindi "supported" yung phones natin. bakit-- kasi "smuggled" daw? parang mali yata, "non-sequitur".
so does the "international warranty" only cover tourists who are accidentaly in another country when their phones need repairs but have intentions of returning to their country of origin where the units were "intended" to be used. eh kung ganun ang galing ng lawyers nila. yun bang rolex niyo na binili niyo sa HK hindi "supported" ng rolex service center dito dahil hindi intended for the philippine market?
and why does this apply only to the t6mc? bakit yung t68ie or ic or whatever pwedeng i-upgrade?
ang theory ko?...siguro ayaw lang nila para hindi kayo bumili ng t68mc at mapilitan kayo bumili ng t68i sa kanila
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Mitz501
Joined: Sep 22, 2002
Posts: 39
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@vwbeetle, i couldn't have said it any better. Your rolex example is just like my honda example. US-version cars are serviced here because they are genuine, part of the family so to speak. T68mc is an official Ericsson product and it must not be discriminated in terms of after sales support.
This post was posted from a T68i |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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it would help you understand, if you first try to understand the software updates and how it is done.
first, unlike nokia or siemens phones, ericsson/sonyericsson use a centralized server called EMMA where service providers connect to, to perform software upgrades/updates.
the service points also use specialized equipment (not just cables), hardware locks, flashing software, etc.
the phones have different "signatures" for each model - T68m, mc, i, ie, which is used by the software to determine which firmware will go to which phone. so, hindi pare-pareho ang flash firmware. there are model specific, there are network specific, language specific, etc.
so don't get paranoid about all these. there are things that can't be done, specially those under a global policy (read: T68mc MMS upgrade are done only in HK, Singapore and China)
upgrading the firmware from non-MMS to MMS is not available for T68mc units, unless it is performed from the country of origin (HK, Singapore, China) |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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you're all confused. nobody said your T68mc will not get the faceplate, speakers, battery, etc. required to repair such from local service points. all you have to do is pay for it.
as far as the T68mc upgrade to MMS, and further upgrade to it is concerned, which what you all are ranting about, i have explained it in my previous post.
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Posted: 2002-11-16 10:34
