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Cancel O2 Contract Now Penalty Free (hurry) |
meckanix
Joined: Oct 22, 2006
Posts: 3
From: UK
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Hi guy,
I've just found this tread. I have recieved an notification form o2, so I'm going to give it a shot.
The only issue I have at the moment is that my contract was issued from o2 online and the o2 shop 
Hopefully I'll still get a result, as they failed to inform me of the changes.
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Meck |
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alexho
Joined: Dec 17, 2004
Posts: 453
From: Bristol
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Quote:
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On 2006-10-22 11:30:56, meckanix wrote:
Hi guy,
I've just found this tread. I have recieved an notification form o2, so I'm going to give it a shot.
The only issue I have at the moment is that my contract was issued from o2 online and the o2 shop
Hopefully I'll still get a result, as they failed to inform me of the changes.
_____
Meck
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This thread was 3 months ago so I really doubt whether u could achieve anything with o2. Good luck anyway! |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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This type of term has always been in a mobile contract only because it has to be.
However, if you are within the initial subsidized contract period of 12 or 18 months (or whatever it is) the supplier has the legal right to ask for the handset back.
The conditions of the subsidised sale are that you fulfil the initial contract period and the 'disadvantage clause' does not override that. Strange but true. You'll tend to find that low spenders are asked for their phones back (as I was a couple of years ago although I didn't as I argued on Sale of Goods and Services) and high spenders are not. |
meckanix
Joined: Oct 22, 2006
Posts: 3
From: UK
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Well I have to admit I'm currently in the intail stages of trying. I'm currently 6months downt he line of a 18month contract.
But I have to admit I do have a bit of leverage in the respect that I never recieved notification of these changes and that there service to me as been appauling!
Either way there's only one way to find out
_____
Meck |
meckanix
Joined: Oct 22, 2006
Posts: 3
From: UK
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Well I've had it out with O2 and they say that the increase in the cost to 07744 & 07755 numbers has nothing to do with them, as they are 3rd party premium rate numbers 
Either way I got what I wanted out of them, which was a new handset  
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Meck
[ This Message was edited by: meckanix on 2006-10-22 15:25 ] |
Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Hi All!!
The reason for my reviving of this thread, Is that yet again you can get out of your contract early with O2.
This is now due to the fact that they are removing Non Geographic Numbers i.e 0844 & 0845 from the inclusive minutes, which again is against your contract!
Term 8.4c of the contract states:
8.4 You may end this Agreement by giving us written notice if:
(a) We break this Agreement in any way and we do not correct the situation within 7 days of your request;
(b) We go into liquidation or a Receiver is appointed over our assets; or
(c) We increase Charges for your Inclusive Calls or your monthly line rental charge or change this Agreement to your significant disadvantage, provided you give us a minimum of 30 days written notice (and provided you notify us within one month of our telling you about the changes). This does not apply where the increase or change relates solely to Additional Services in which case you may cancel.
Now if you have never or rarely use these numbers O2 will probably pull out the "significant Disadvantage" card, but this must simply be ignored as they are not in a position to state whether or not you will be "Significantly Disadvantaged" in the future and cannot argue with you over that!
This will apply to anyone who has these numbers included in their monthly allowance and have received a text message or letter from o2 stating that the numbers will be chargeable from the 28th of September.
As you only have 30 days to cancel after receiving the text/letter you will need to act fast!
In order to cancel you can write, email or ring O2! or all 3!!
Writing in is probably best, followed by email. If you ring (as I did) be prepared for a lengthy argument!
Further Information such as addresses, email addresses and phone numbers can be obtained from this thread on the Hot UK Deals website.
PS: This is not just for business accounts as mentioned in the first thread on hotukdeals and also includes Car Phone Warehouses O2 customers!
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[ This Message was edited by: Nanu on 2007-09-14 16:28 ] |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
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Thanks for this Nanu very good read indeed however I was emailed a email from 02 notifying me of these changes for the 07744 Numbers but the 08 numbers I wasn't don't use them,
however im gunna do a complaint anyways regarding GPRS charges im not happy my bill has been £60 this month they told me I can pay in installments but thats not good nuff why should I be pying £26 for data 11MB when everyone else gets that for £5 or £7.50 it's not good enuff!
is there a actual email address to complain ?
mindou a letter isn't a problem
the email I got back basically sounded like haha f00k off after I told them too
An "Apple" a day keeps the Doctor at Bay! |
Daedalus85
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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This is somewhat true, although to be fair they have every right to change their T&C's without your permission, look at any phone contract when you sign it and you'll see that.
It came into effect a couple of weeks ago, I don't think it was from June/July.
They took it away for NEW customers from the 1st May onwards, but existing customers have only just been affected, so I don't know where this June/July thing came from.
Personally I don't think they should have given customers the option buy hey ho.
My opinions on this forum are that of my own and not of the company I work for. |
Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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On 2007-09-15 10:22:21, Daedalus85 wrote:
so I don't know where this June/July thing came from.
Check the dates the post's were made and all will become clear!
What I don't understand is, why didn't O2 just let the 0845 numbers just run out till the end of the contracts that already have 0845 numbers inclusive instead of changing mid term as they must be losing quite a few customers this way!
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SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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I upgarded with o2 little while back and said to them before I upgrade am i correct in saying if i keep my TARIFF... I would still have 0845, 0844 and 0870's and they said yes...
This was with o2 Online.... Also not have had any TX telling me otherwise... If they start charging I will do whatever it takes to cancel with them.
Cheers
ENJOY
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Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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It applies to everyone mate! as from the 28th of September 2007 ALL 0844 & 0845 numbers will be chargeable on all accounts!
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SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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Is that also the case for 0870's???
Otherwise gonna ring them up.... BLOODY B****RDS............
Do you have a link to where this information is???
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[ This Message was edited by: SE-Naz on 2007-09-15 11:06 ] |
Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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check out Hot Deals UK
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SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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Cheers Nanu
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SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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Right I just spoke to o2....
They have confirmed that if you have not got a tx or letter from them... then you ar not affected...
I clearly stated that if I get a large bill... I would eat them alive as they have sold me something on false pretences. I also asked her to make note on the system, that I have discussed this with them today...
Cheers
ENJOY
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Posted: 2006-10-22 11:30
