| Author |
A letter to Hutch |
sailaab
Joined: May 19, 2005
Posts: > 500
From: India
PM |
Ayush~ if you persist that you want Hutch to be accountable, if they are wrong.. do take some Seniors' contacts & talk to them. Else file a writ in a tribunal.
@Mrao~ that is just a f*ukin auto response Ayush has got IMO. I doubt WHO'S eyes land on Customer mails (assuming they aren't Auto Deleted)
Today is the First Day of the Rest of my Life! SE  TRIVIA |
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Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
@dr hmm i see ur point
@sailabb taking so much trouble for 600 bucks... i dont know if its worth...
i'm thinking off switching off gprs for the month if they havent chrged that 49..what say?
Ayush  |
ac
Joined: Feb 09, 2003
Posts: 316
From: India
PM |
hi Ayush:
sorry for late reply... i dont work for Hutch anymore but in any case you can always ask for the call/usage/mms details... go over to their office and ask for usage details
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Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
u mean go to d hutch shop?
but how will it help? what if they say yes u have donwloaded 600rupees worth of data? what can i do?? its similar to what responses i got from their pricks known as cust care 'officers'  what a laugh |
sailaab
Joined: May 19, 2005
Posts: > 500
From: India
PM |
See! THAT is what its all about. If you dont take it up with them, how will talking about it here help.
Think the rental deduction mustav been made~ in capitals, send this to 144 (toll free)~ ST HW
Today is the First Day of the Rest of my Life! SE TRIVIA |
ac
Joined: Feb 09, 2003
Posts: 316
From: India
PM |
not hutch shop... go to the head office and ask for usage details on hard copy... thne you'll get a clear idea of all the usage/mms etc. for which you got charged
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Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
will they give it easily or will they say"request for a call statement?" 
@sail sending that will do what?
Ayush |
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
It'll do nothing else other than give you a tabulated version of your usage and the amount charged per unit of usage....if they have deducted more than what the statement says, then you can demand a refund/credit......If the deduction is less than the amount on the statement....then well... 
And if it tallies....they have deducted it already anyway  |
whizkidd
Joined: May 14, 2004
Posts: > 500
From: India
PM, WWW
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What a pain in .....%*@?!¤ 
T230 >> T610 >> Ngage QD >> N73 >> N85 >> Omnia HD >> And countless other review units |
Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
@mrao u talkin abt the statement?
ok..so if it doesnt sum up according to me.. will they repay me? is it that simple?
Ayush |
mrao
Joined: Nov 11, 2004
Posts: > 500
From: Mumbai, India
PM |
nope...its simpler than that....
As far as prepaid customers go, the usage statement produced by Hutch is sacrosanct....theres no "according to you" business  If the statement sums up to more than what they have deducted, be rest assured that they will deduct the rest....if its less than what they have deducted...theyll cook up some insane reason, which you can do nothin about coz the moolah is already deducted.....if it tallies..they*ll just say....see, we told you its deducted as per your usage statement.....
@a, my dear friend....on a prepaid basis...you are in a no win situation, when it comes to disputing charges |
whizkidd
Joined: May 14, 2004
Posts: > 500
From: India
PM, WWW
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Is there any chance of them refunding the remaining balance if he wants to surrender the card? Ayush, take airtel and show them you're switching to their rivals in front of them. Go to their office and fire them!
T230 >> T610 >> Ngage QD >> N73 >> N85 >> Omnia HD >> And countless other review units |
Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
even if i take airtel will they give a fcuk?
and moreover u really think they'll refund my balance, mrao?
Ayush |
Pradhika
Joined: Jan 11, 2005
Posts: > 500
From: India
PM |
@Whiz. Refunding balance is a dream. That never happens. Whoever threatens them of switching over to other network, makes no difference to them. They are tough nuts to be cracked.
This message was posted from a WAP device |
Ayush
Joined: Sep 12, 2003
Posts: > 500
From: Hyderabad, india
PM |
tho we can be easily cracked!
Ayush |
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Posted: 2005-09-06 16:43
TRIVIA
