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Sony Xperia Z1 |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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For the americans in here..
Sony Mobile responded to my question about honoring warranty of an imported Z1 here in the US.
They said that they would repair the phone under warranty, but there would be a delay of 8 weeks if it has not launched in the US. I'm asking clarifying questions because I'm not sure if he means if the Z1 is officially launched in the US or if I bought it in the US.
You all know how vague and pointless customer service answers are. It's like pulling teeth to get the answers you're looking for!
But, it's good to know they will honor the warranty. 
moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
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MNX1024
Joined: Jul 08, 2009
Posts: 413
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@moogoo May you provide the exact text if it was an email? What you're saying is a bit confusing. Also, SONY use to honor warranty for their products(at least phone) in the grey market. I was able to send in my K800i for warranty, free of charge. They were even willing to provide a box, shipping label, and a pick up! This is why I love SONY!
[ This Message was edited by: MNX1024 on 2013-10-03 17:47 ] |
mode
Joined: Jan 12, 2007
Posts: > 500
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@northmonkey
I voted for phone no. 2 but I seriously couldn't tell one apart from the other 
Nway, Some say the fact that XZ1 thicker than XZ is a turn off. I can barely tell which one is thinner side by side with my wife's XZ
Ericsson EH97, GA628, GF768, A2618s, T29s Sony Ericsson T68i, S700i, P990i, Z558i, W902, W995, X10, Arc S
*Xperia V*White*Black MW600*Sandisk Mobile Ultra 64GB microSDXC* |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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@MNX - this is what they said in regards to my question of whether they would honor the warranty even though I imported my Z1 from the UK.
Regarding warranty on the UK Z1: We can provide repairs for imported phones but there will be a delay of up to 8 weeks if the phone has not launched in the US.
as i said, I replied to ask if that means there will be no significant delay once it launches in the coming weeks.
we'll see how long they take to answer me ha.
moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
MNX1024
Joined: Jul 08, 2009
Posts: 413
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@moogoo You should confirm if it's "warranty" repair that is free of charge if there's a fault in the product versus a typical repair where they will have to charge you. You should also ask them about the Xperia Privilege app situation for the heck of it, . |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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haha good call. but i doubt i'll get any real answers.
i asked them about how the pixel binning in the Z1.. like the technical details of how they are doing it for the Z1 and they just linked me to the Z1 webpage camera features.
:/
customer service reps are idiots 99.9% of the time.
moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
josephnero
Joined: Mar 20, 2012
Posts: > 500
From: Sanford North Carolina USA
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@mode
Great job dude |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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@MNX - so i asked those questions and here's what i got.
"Launched means when it is officially on sale in the US. We can provide repairs on imported phones. your best resource is the website."
no answers to any of my other questions. Just said to go to the website.
i think he's frustrated with me 
EDIT:
InfoEye software wins best software innovation award at 2013 createc japan
http://www.ceatec.com/en/event/event04_02_03.html
[ This Message was edited by: moogoo on 2013-10-03 19:36 ] moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
admad
Joined: May 26, 2005
Posts: > 500
From: Poland
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Really? A copy of a program made by Google about 2 years ago is called innovation? What is wrong with everybody? Apple is called the most innovative company in the world, typical program is called innovation of the year, seriously what the f**k?
[ This Message was edited by: admad on 2013-10-03 19:46 ] |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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^what well thought out reply there admad! I expect nothing less from you.  yah.. apple is called the most innovative company in the world. Many of the things they "invent" are things that they already existed but they simply improved.
in the same sense, Sony did the same with google goggles. Google Goggles will analyze a photo and guess a search query, which it executes against the google search engine to retrieve results. On the other hand, Sony has improved this by having dedicated databases, which they have licensed, to provide much more precise results and information on a limited number of items. Info-Eye doesn't work on everything (for that matter, neither does google Goggles), but for the things it was created to work on, it works really well and provides much more organized and detailed information.
This is tremendously more useful than having to sift through search results to find that information on your own. Goggles just saved you the time of typing in the query, Sony gives you the information you want right away.
People misunderstand the word innovation. It is not limited to break through ideas that have never existed. Modifying something that exists and introducing a new method, idea, etc. is still innovation.
moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
Miki69
Joined: May 22, 2002
Posts: 166
From: Vienna
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On 2013-10-03 17:47:36, moogoo wrote:
interesting blind test.. personally, i think it's between 1 and 2. but everyone seems to be voting #5? 1 and 2 get much more detail. 2's kitchen photo just seems to be the unfortunate result of camera shake.
[ This Message was edited by: moogoo on 2013-10-03 16:52 ]
On first 2 photos I like "phone 2" images best, "phone 3" lacks both details and sharpness (I really hope Z1 isn't "phone 3")
On 3rd photo, phones 4 and 5 did much better than phones 1, 2 and 3 (you can notice blur from camera shake)
Cheers,
Miki |
DACHA
Joined: May 17, 2011
Posts: > 500
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For those in the US waiting for the Z1!
According to my source the official US release date for Z1 is October 14th and it will go up for pre-order on Monday. |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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@miki - yes exactly what i thought 
@dacha - that's great news. any info as to which model will be available direct from sony? are they gonna screw people with HSPA+ unlocked and LTE on tmob again?
moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
DACHA
Joined: May 17, 2011
Posts: > 500
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@ moogoo
I have no confirmation on that but it is most likely going to be the HSPA+ model. The strange thing is the SHOPBLT and PCNation have pulled the HSPA+ Z1 from their websites.
Is this a legit retailer?
http://www.lamontelectronics.[....]eria-z1-c6903-honami-229-p.asp |
moogoo
Joined: Oct 25, 2002
Posts: > 500
From: NYC
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@dacha oh ok.
and regarding that retailer - at that price, hell no. i wouldn't trust it. they'll charge you and make you wait months to get it or send you a Z or nothing at all!
moogoo
Nokia 5160 -> Nokia 8260 -> SE T68i -> SE K700i -> SE Z710 -> SE Xperia X10a -> Sony Xperia S -> Sony Xperia Z1 -> Sony Xperia XZ -> Sony Xperia XZ Premium -> Sony Xperia 1ii
Website: https://www.mikedoesitall.com |
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Posted: 2013-10-03 18:36
