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Author Smartnet Corner (PH)
britri2
T68 gold
Joined: Jul 02, 2002
Posts: 1
PM
Posted: 2003-08-08 09:40
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@ tom_riddle
please check your PM.

@ phaage
sorry, we dont have stock.

thanks
SMARTNET SERVICE CENTER
Tel: 8961140, 8961474, 8961837
8962639, 8963282
Fax no: 8970312
aseancat
T68 gold
Joined: Jul 14, 2003
Posts: 30
PM
Posted: 2003-08-08 11:32
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is T610 red or blue 03W28 or higher with chinese input available?

lethal_cassanova
P910
Joined: Apr 23, 2003
Posts: 338
From: k-atox
PM
Posted: 2003-08-09 00:23
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good morning briti.... tanong ko lang po..... ano po ba coverage ng warranty? lahat ba? as in lahat?

matanong ko lang po....bakit po marami ako nababasang complaint sa service nyo? ano po ba sila...mga kalaban sa negosyo or experience nila talaga sa service nyo???

wala po ba kayo way para i attend ang complaint nila? kc kasiraan po sa inyo ang mga ginagawa nila complaint eh.... isa po kayong service oriented company... whose nature of business is service.... i think you should address to that complaint or you will lose your customer and probably your license as a sony ericsson service point.... point of view lang po


[ This Message was edited by: lethal_cassanova on 2003-08-08 23:35 ]
619
R520 copper
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
PM
Posted: 2003-08-09 03:48
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lethal... nobody can really satisfy everybody.
bokayo
T39 black
Joined: Feb 13, 2003
Posts: 198
PM
Posted: 2003-08-09 13:02
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my officemates' T39m was also fixed sa UNITECH greenhills, problem was fluctuating signal and sometimes NO NETWORK, but you said that it,s main board problem!

and it CANNOT be fixed!
T39m!
gabt610
T610
Joined: Jul 29, 2003
Posts: 5
From: philippines
PM
Posted: 2003-08-10 03:22
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ei smartnet how to go there if im going to use the public transportation? from edsa? thanks! oh and whats the latest firmware for the t610? im planning to have mine upgraded.. i bought it at semicon last jun 29.. is it still for free? imean the upgrade?
ice_jepree
T610
Joined: Jun 28, 2003
Posts: 23
From: Sa PINAS! san pa ba?
PM
Posted: 2003-08-10 20:21
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@smartnet

can you guys help me...

i have a Philips Fisio 820 na nagkaproblema, ayaw na mag-on, kapag binuksan makikita lang yung logo ng Philips tapos mamamatay ulit,
wala pa 1 year i bought it at First Asia, eh yung service center nila wala na ( yung number gina wala na ).

Salamat po



ismbism
jepree
britri2
T68 gold
Joined: Jul 02, 2002
Posts: 1
PM
Posted: 2003-08-11 04:04
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@ ice_jepree
of what i know they just transferred office but still in the ortigas area.
anyway, if you have time to dropby our office so we can check your unit. plus, please bring the receipt as proof that the unit is still covered
by warranty.

thanks

@ gabt610
the latest sw version is r1L. the upgrade is FREE for warrantied units, please also bring the receipt for our records. from edsa, go down gil puyat ( formerly buendia) then take jeepney going towards LRT, washington, cripa etc... the 1st stoplight is paseo de roxas just
count 3 bldgs on your right. we are at the ground floor which is easy to spot.

thanks

@ Jaded

please check your PM.

thanks

_________________
SMARTNET SERVICE CENTER
Tel: 8961140, 8961474, 8961837
8962639, 8963282
Fax no: 8970312
Email: service@smartnet.com.ph

AUTHORIZED SERVICE CENTER
* MOTOROLA * PHILIPS * SONY ERICSSON *

[ This Message was edited by: britri2 on 2003-08-11 03:16 ]
kieboy
P910
Joined: Jun 07, 2002
Posts: 200
From: SE World
PM
Posted: 2003-08-11 06:21
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@ britri2 - Can you please help me, my gf's T610 suddendly can't play tones...its like the speaker is busted or some sort. But you can still use it for calling, (you will still hear the voice of the caller) But when selecting tones, or sms alerts it doesn't play anymore. I'm planning to bring it to smartnet for checkup. Now my question is, since this is still under warranty, if ever there are parts that needs to be replaced, speaker or whatever, do I have to pay for it? Because if it'll go beyond 500 php, Di ko muna ipapagalaw sa inyo and I will take it back to Rockwell for replacement. Almost 1 1/2 month na ito sa akin. I don't know ba't bigalang di na nag pla-play yung tones eh. Kaasar talaga. Please help. Thanks

~ P910i ~
P910i Freak!
040571
T610
Joined: Jun 25, 2003
Posts: 16
From: ph
PM
Posted: 2003-08-11 17:22
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How much is your Volcanic Red frontface for t610? Do you also have the blue one?

thanks!
ice_jepree
T610
Joined: Jun 28, 2003
Posts: 23
From: Sa PINAS! san pa ba?
PM
Posted: 2003-08-11 20:31
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@brit

napanalunan ko lang po sa raffle kaya walang receipt, but no alterations sa cel at all papers pa din complete, i got it november 2002 sa First Asia sa Galeria suites

thanks



ismbism
jepree
britri2
T68 gold
Joined: Jul 02, 2002
Posts: 1
PM
Posted: 2003-08-12 02:48
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@ 040571
please check your PM.

@ kieboy
i suggest you bring the cell to our office for us to find out what is causing that problem. it should be looked into by our technicians first,
after which we will know the costings and parts involved.

@ ice_jepree
let me verify your case with the manufacturer this am. will let you know.

thanks people
SMARTNET SERVICE CENTER
Tel: 8961140, 8961474, 8961837
8962639, 8963282
Fax no: 8970312
J J Jaded!!!
T610
Joined: Dec 02, 2002
Posts: 11
From: Makati and/or Cavite
PM
Posted: 2003-08-12 07:10
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Hey Britri,

May I know the latest firmware for T600? Just bought yesterday and the firmware is R6A.. Also, do you service phones bought at Globotel? It doesn't have the Semicon sticker, but Celstar rather.

Thanks,

Jaded
britri2
T68 gold
Joined: Jul 02, 2002
Posts: 1
PM
Posted: 2003-08-12 07:54
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@ J J Jaded

please check your PM.

thanks
SMARTNET SERVICE CENTER
Tel: 8961140, 8961474, 8961837
8962639, 8963282
Fax no: 8970312
040571
T610
Joined: Jun 25, 2003
Posts: 16
From: ph
PM
Posted: 2003-08-12 10:50
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@britri2 THANKS!
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