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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > K750i SEUS R1N035 update problems/potential solutions

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Author K750i SEUS R1N035 update problems/potential solutions
Krubach
T39 black
Joined: Dec 05, 2002
Posts: > 500
From: Sunny Portugal! :)
PM
Posted: 2005-09-29 15:12
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They did not wash their hands.
I'm sure there are some guys working night and day to get things right.

I'm a programmer too, and i hate when things go wrong.
The problem is most people don't know what programming is about and can't understand that there are so many things that can be affected with a minor change in code.

Just look at any other softwares on the market, they too have bugs. the problem is that this one happens to mess up the phone. bad luck.

And you always have the option to go to an SE service centre and get things right. [addsig]
volvoman
R520 copper
Joined: Dec 15, 2002
Posts: > 500
From: Cumbria, England
PM, WWW
Posted: 2005-09-29 20:41
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I updated mine and have not encountered any of the problems listed here. I have not done a master reset, as I did not think this was needed after an update, and it says it is a K750i not a W800i, but would this change if I did a reset. Mine is an Orange branded UK version, and was done I think before the weekend, so will mine be OK.
C702i x 2, T650i, K850i, W850i, K810i, K800i, tomtom GO 910, Brodit proclips.

Leviath
W800
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
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Posted: 2005-09-29 21:33
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@Krubach

If your a programer than you know firmware code must be the cleanest possible, It is not the same as writting an application it is far more demanding....

I have absolutly no knowledge of programing but if I did I sure wouldnty cooock up like that....

Besides that companies they test retest andthen test again b4 they release some firmware...

About the guys working day and nite... Well it must be very short days and shorter nites....

3 days and SEUS still not ready??? what have they got??? Maybe been hacked... [addsig]
samreen
K800 Black
Joined: Aug 13, 2005
Posts: 59
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Posted: 2005-09-29 23:31
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I know what the programming is, near to perfection is the thing that makes such companies so successfull & if they're so unsure of things why don't they put a warning that this firmware might not be bug free as it's not being tested enough, what's beta testing for. Whatever they're working for day & night is for their own good more than us because they're highly paid for such work & you don't know how people spare such hafty amount of money for mobile phone & what is good when we're left for just an ordinary mobile phone without it's most enchanting feature. It's very easy for you to say that take it to SE service centre do you know it's not a trusted commodity in our part of world, they usually replace the parts of the mobile phone whenever we leave our phones with them. Everyone has the right to express his/her anger for the distress they've caused.
True love is a rare find so don't let it go once you get it by luck.
lautamas
K750
Joined: Sep 24, 2005
Posts: 17
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Posted: 2005-09-30 03:31
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somebody in SE must have done this day and night...
I hope it will be released ASAP...
aydahm
Xperia X10 Black
Joined: Jun 14, 2003
Posts: 218
From: Turkey
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Posted: 2005-09-30 03:50
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Hi everyone,

I've searched Esato forums and also other forums for a problem I'm facing, but could not find a definite answer to it. When I try to use the SE update service, this error message appears:

"There is currently no service for devices belonging to your operator"

and then this:

"Your operator does not approve the use of this service with this device."

But I've used the update service a month ago to update to R1L, and I did the update successfully, but now I can't update the phone to R1N because of this error. Can anyone give an explanation to this? Is there anything wrong w/ my phone or operator, or is the SEUS not working these days?

Thanks....

[ This Message was edited by: aydahm on 2005-09-30 02:52 ]
Avinash
Xperia Arc Black
Joined: Dec 06, 2002
Posts: 140
From: Hyderabad, India
PM
Posted: 2005-09-30 05:33
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THe K750i update service was down. Its now up again. You can upgrade your phone now.
Xperia Arc
danska
K850 Green
Joined: Aug 03, 2005
Posts: 83
PM
Posted: 2005-09-30 05:50
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Quote:

On 2005-09-30 05:33:48, Avinash wrote:
THe K750i update service was down. Its now up again. You can upgrade your phone now.


Still down for me. Same error as before... :/
lautamas
K750
Joined: Sep 24, 2005
Posts: 17
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Posted: 2005-09-30 06:43
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the SEUS is up all the time. but the update is still down and shows that it has no service for my operator
sesik
K750
Joined: Jul 04, 2005
Posts: 3
From: NYC
PM
Posted: 2005-09-30 08:50
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Howdy. First time posting.
Ok. I just got a brand new K750i (as my last one was stolen last week, ugh). I checked my firmware, and it's R1L. I wanted to upgrade to R1N for the better picture quality, and the fact that my previous phone performed fabulously with it. When I started up the SEUS, it told me that there's no update for my operator's device. It's a completely unbranded unlocked K750i (I'm in the US). Here is the relevant info.

R1L002
...EU_1_CL
...
Customization
CDA102337/6 R5A
cxc 125953 R1L002
EMEA_6

Content version
PA19

My question is, was the error due to the current problems with SEUS, or are they CDA related to my phone? I did not find my particular CDA on the mobilefiles.com site list of CDA versions (although the 102337/6 with EMEA_6 is Generic, they don't have one with R5A).

Can someone please shed some light on this situation for me? Also, if my phone does have the wrong CDA region, which one should I pick so I can use SEUS in the future?

Thank you.
Krubach
T39 black
Joined: Dec 05, 2002
Posts: > 500
From: Sunny Portugal! :)
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Posted: 2005-09-30 12:54
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@Leviath & samreen

If it is taking long, maybe they are doing what you say they didn't do properly: Test.

Perfect software doesn't exist. Period.
If you spend 3 months developing a software you can be sure you will spend another 2 correcting bugs, this is studied and accepted.
The problem is when bugs are the cathastrophic ones.

I'm not trying to excuse the guys, but i'm trying to explain that sh*t sometimes happens.

Plus, i'm still convinced it's not a firmware issue, but an updater application (the popup app that appears) issue. [addsig]
Leviath
W800
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
PM
Posted: 2005-09-30 21:00
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Quote:
I'm not trying to excuse the guys, but i'm trying to explain that sh*t sometimes happens.





It is US that get to be the ones sh*t happens to... [addsig]
lautamas
K750
Joined: Sep 24, 2005
Posts: 17
PM
Posted: 2005-10-01 17:30
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it has been one week...and nothing comes up from them
Leviath
W800
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
PM
Posted: 2005-10-01 18:18
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@lautamas

A week since you e-mailed them.... and nothing....

Not Like SE to do that.... Usually Netgear is the worst at service...

Try this

questions.gb@support.sonyericsson.com [addsig]
WaterBoy93
K750
Joined: Sep 11, 2005
Posts: 29
PM
Posted: 2005-10-01 19:13
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when i want 2 upgrade my phone the screen just freezes on updating phone thanx
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