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New Satio Firmware R1CA |
cableguy
Joined: Aug 25, 2003
Posts: > 500
From: Ireland
PM |
This is the answer I got from SE
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Thank you for contacting the Sony Ericsson support centre.
T-mobile stopped selling the Satio for a short time while they developed an update to amend the faults in their first software release.
This, we believe, has only affected T-mobile customers.
If you are a T-mobile customer, you may want to run the Update Service in order to keep up to date
######################################
So it effects branded handset of Vodafone and TMobile? |
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DentyCracker
Joined: Jan 10, 2006
Posts: 117
From: Jamaica, WI
PM |
On 2009-12-02 18:19:53, lukechris wrote:
Vodafone said to me today that there won't be an update for them till January. In the North of England that's what we call SHIT
you mean SHITE don't you? |
jmcomms
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
PM, WWW
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On 2009-12-03 09:37:07, cableguy wrote:
T-mobile stopped selling the Satio for a short time while they developed an update to amend the faults in their first software release.
That is made to sound like a fault by T-Mobile. Sony Ericsson would have built the software for T-Mobile!
My guess is that SE weren't (aren't) really clued up on doing custom builds on Series 60, which might be why they've made such a mess of the standby screen options (namely anything but the SE standby screen not working).
Jonathan Morris
Editor, What Mobile magazine - the UK's leading mobile phone magazine
www.whatmobile.netforum.whatmobile.net
Twitter @jmcomms |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
I bet they are so red faced its happened again when they promised things would be better. You would think the time it took for them to release the bloody phone they would have got things right  Come on SE
Phone?? What phone?? |
glorfingal
Joined: Jun 10, 2006
Posts: > 500
From: Bristol,UK
PM |
what bonovox said .... as soon as I can I'm off to HTC - this is ridiculous 
I reject your reality and substitute my own. |
vegetaleb
Joined: May 03, 2002
Posts: > 500
From: Lebanon
PM |
The Satio has no hardware problems at all, it just need the coming FW update to fix some bugs that's all!
If you still can't understand that a mobile phone nowadays when just released should contain bugs then go and buy a handy phone 
You can try a just released nokia,HTC,motowowa,BB... you will definitively find bugs and they will be fixed by FW update.
SE promised to stop making hardware problems like C905 earphone or K850 BROD and they did!
Prince Vegeta,prince of all sayans  Administrator in Dailymobile |
anonymuser
Joined: Dec 17, 2002
Posts: > 500
PM |
On 2009-12-03 15:24:06, vegetaleb wrote:
If you still can't understand that a mobile phone nowadays when just released should contain bugs
That is the single most absurd thing I've ever read here 
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tai020381
Joined: Dec 07, 2004
Posts: > 500
PM |
Want bugless phone? Getback to basics and use Nokia 3310. Thats the olden times bugless phones xD |
anonymuser
Joined: Dec 17, 2002
Posts: > 500
PM |
It's common for a new phone to contain some bugs. That doesn't mean:
(a) it's acceptable or "should" happen
(b) that bugs are a sign of quality or some kind of badge of honour
(c) that all buggy phones are created equal - they're not.
The people endlessly defending SE over this need to understand that not every new phone gets a public kicking from the retailers and taken off the shelves, and that's not because of some kind of anti-SE conspiracy but simply because the bugs in the Satio are many times worse than most.
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jmcomms
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
PM, WWW
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The problem with the Satio was that SE admitted to having a problem. Once there was confirmation, the press could attack. No wonder many businesses keep quiet - you get crucified for owning up.
Apple only admitted to a problem that could brick the iPhone when it had already released an update.
Nokia has had loads of problems, but usually don't admit to them until they make a big song and dance about a new version, with new features thrown in.
HTC had its fair share of problems with many Windows Mobile devices, centred around its own TouchFLO interface and even the Hero had things that slowed the device right down. When they released a new ROM, they managed to kill their Twitter client for a few weeks.
The list goes on.
Basically, EVERY manufacturer now seems to work on the basis that firmware updates can be done quickly and easily so get the product out on the streets and fix things later. Users will always find rather bizarre faults, so why not let them find the obvious ones too.
I am not defending SE for making rather shocking mistakes, but they are NOT unique. Jumping ship to Nokia, HTC or Apple isn't going to make you immune. As someone did say, the best option is to buy a really simple £10 prepay - and even they can have bugs (and be less likely to be fixed).
I can remember getting a Motorola 8200 updated back in 1991/1992? Firmware issues have always been a problem, but never as noticeable as now when we have pocket computers in our palm.
[ This Message was edited by: jmcomms on 2009-12-03 15:23 ] Jonathan Morris
Editor, What Mobile magazine - the UK's leading mobile phone magazine
www.whatmobile.netforum.whatmobile.net
Twitter @jmcomms |
anonymuser
Joined: Dec 17, 2002
Posts: > 500
PM |
I'm bound to defend Apple since I have most experience of them recently, and because (as several people here insist) I'm a fanboy, but afaik the only bug that could "brick" the iPhone was the SMS bug. This was a well-hidden security vulnerablity that a security specialist uncovered, revealed to Apple, and they then fixed (at more or less the same time as the speciallist went public with the exploit). It was never actually exploited in the wild, so although the bug always existed, nobody ever experienced it.
Is that really comparable to the issues hitting the Satio right now?
I realise the press have egged all this on, but it's fair to say that CPW halted sales of the phone before that, isn't it? Do they do that regularly? Was the iPhone withdrawn from sale? The Hero? Why not, if they're all the same?
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dipb
Joined: Oct 18, 2007
Posts: 209
From: West Yorkshire, UK
PM |
Do agree with jmcomms's views. Almost all the devices now days coming to the market has some bug or the other. It's our frustration that causes us to show our anger that "I will go to HTC"... kind of statement. It doesnot solve the problem. You may end up having another one. Will you run around from pillar to post to get the IDEAL device ? Then the basic question comes up what is a IDEAL device. There is none.
It is the policy of all big consumer manufacturers these days to use the consumer item and find the bug in them and then the manufacturer will correct. They will not act pro-actively unless something breaks. Like for instance, Apple only agreed to replacement of their 1st generation iPod Nano when screens started to crack (though after continuously denying any fault).
As someone told earlier, get a Nokia 3210 if anyone of you are after IDEAL phone without bug.
It is not point of defending, it is how much as human we can accept. The fact is the expectation for this phone was sky high. SE delayed the launch which added fuel to the fire. There after when things did happen wrong (I suspect its a particular batch) we all bloggers started complaining.
The fact is, how many blogs do you find without complaints. How many blogs do each of us write singing about the good side. We only talk and write and discuss about the bads only. If we have to talk on good side then you have to see other threads on picture capabilities. I bet no phone in the market can produce such photos like Satio does.
http://www.esato.com/board/viewtopic.php?topic=191764
Just look at the brighter side !! Rest problems will get sorted with new firmware which I am sure SE will release in 2 weeks or sooner.
[ This Message was edited by: dipb on 2009-12-03 16:03 ] |
anonymuser
Joined: Dec 17, 2002
Posts: > 500
PM |
Sorry, but I still think it's a poor excuse. CPW didn't withdraw the phone because of some dissapointed bloggers, they withdrew it because too many were being returned - more so than other new, buggy phones, more so than they (as a retailer selling all these new buggy phones on a constant basis) would expect.
Finger pointing at other manufacturers and claiming they're all the same is letting SE off far, far too easily.
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basithz
Joined: Jul 02, 2009
Posts: 253
From: UK
PM |
got this email from sony ericsson
Dear Basith,
Thank you for contacting the Sony Ericsson support centre.
Please be advised that there is no confirmed release date for the updated software for the Sony Ericsson Satio, however, we will endeavour to have this released as soon as possible. Please accept our apologies for any inconvenience caused in this matter.
Kind Regards,
***
Sony Ericsson UK Customer Services
this means that the firmware update for the satio could be released next year as they have no confirmed date for it
[ This Message was edited by: laffen on 2009-12-24 12:34 ] |
TheHamster
Joined: Jun 29, 2004
Posts: 50
PM |
The SE Satio Blog (as it was then, renamed to SE Product Launch) was full of 'the Satio is great' and singing its praises. I dunno about you lot but I was posting my Satio issues direct to the SE Satio Product Launch Blog back in Oct, where the SE product people could read it.. it was quite frustrating because the Satio Fan Boys made it almost impossible to see posts that had issues. A couple where picked up and I was told that they'd reproduce the issue send it on to the development team.
In essence we have too many communication mediums, that make trying to find a reliable method where the ticket will ultimately end up on someones desk almost impossible.
Looking forward to firmware how ever new and improved it may be 
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Posted: 2009-12-03 09:37
