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s700i still rebooting |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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I have been saying this for weeks now. If you look back in the thread, you will see the responses from SE where they know that it is a much more serious problem. Software has nothing to do with this issue.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
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japsy
Joined: Mar 17, 2005
Posts: 12
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It may well be a hardware problem, but there may be a solution with firmware changes. |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
Quote:
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On 2005-05-09 17:46:02, japsy wrote:
It may well be a hardware problem, but there may be a solution with firmware changes.
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Explain how a firmware fix would remedy the hard rebooting that the phone does please. The only thing I can think of is that if, and only if the phone can sense a reboot coming on, it might be told to abort this, but this still would require some sort of hardware sensor to detect the condition of the phone.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
poutsaras
Joined: Apr 08, 2003
Posts: 160
From: THESSALONIKI
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Sapporobaby,who said that it's for sure a hardware issue & not a software issue?Sony Ericsson said that they working on a solution & as far as i can understand they must meant that the new software(R3M008)or whatever called it'll solve the rebooting issue!By the way,are there any news on a newer software?
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japsy
Joined: Mar 17, 2005
Posts: 12
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Sapporo,
If the sequence of events can be determined that causes the reboot, then the firmware can be altered to avoid the sequence of events without changing the correct functionality. For example, if the crash is caused by a timeout (possibly caused by an unexpected delay from hardware), then the firmware could be changed to ignore the timeout and carry on.
I'm not saying this is the reason, I am only offering a possible scenario. The crash is reproducible, so hopefully that means engineers can probe the device in a lab environment and see exactly what is causing the crash (and hopefully find a solution.) |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
Have you read the entire thread? SE in Finland, Germany, and the UK, as far as I have spoken to them do not indicate a software problem. The problem can easily be duplicated by placing the phone on, near, in the area of something metal or electronic and the phone will reboot. Not every phone does this, as was documented by SE.
Hell, I would love it if it was a f/w issue, but I truly think that SE will have to offer a new phone, i.e. the s750i because it would be too costly to replace every phone. Not to mention the bad press.
_________________
"Einstein was right. Einstein was probably one of them" - Close Encounters of the Third Kind
*edited on a Mac PowerBook, of course*
[ This Message was edited by: sapporobaby on 2005-05-09 22:17 ] |
japsy
Joined: Mar 17, 2005
Posts: 12
PM |
Sapporo,
I have read the posts. There is an identified process to cause the reboot (which looks like it is related to hardware issues.) All I am saying is that there may be a possible firmware fix for a hardware problem. It is quite common for software workarounds for the shortcomings of hardware.
It is even possible that the firmware is executing some code to tell it to reboot because of some unforseen, unexpected behaviour of the hardware. If the engineers can then identify the behaviour of the hardware then they can modify the firmware accordingly. |
gbrooks3
Joined: Jun 02, 2003
Posts: > 500
From: OTP RED CID36
PM, WWW
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Very true, very nice post. Examples of this would be the antenna problems when upgrading a T630 from R6C005 to R7A011 - SEMC have now released a gdf file to repair this. Another, the edited P910 firmware bluetooth interaction problems. I know they are different things, but hardware can be affected adversley by firmware. Lets check if SEMC have released any such file  |
steinarj
Joined: Jan 25, 2005
Posts: 3
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Well, just got word from the SE service reps in Oslo, Norway.
After 3 weeks without my phone, they've reset, reloaded and recharged the phone (sent from my local rep, to central who in turn sent iut externally, maybe to SE ???)
Ill post once more when i receive the phone.
I'm not very optimistic it'll last very long...
well.
rgds
SteinarJ
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gbrooks3
Joined: Jun 02, 2003
Posts: > 500
From: OTP RED CID36
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Just asked a few people and R3M should solve rebooting issue - if not maybe an SFA file will be released to fix similar to AMR fix for the K700i. |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
PM |
Hey Japsy,
I hope that you are correct, however, I would still have hope for a new phone, based on a hardware problem.  SE here and in Germany have indicated that there is possible HW problem which was my basis for the h/w prob. If they can fix it via s/w as well, I can live with this, but I would still like the free phone.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
DCUK7
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
PM |
Maybe what Japsy means is the developers can include proper error handling for this event. All software programming is essentailly the same in the fact that if you have an error you must have an error handler to handle that error if not then it goes unhandled and usually causes a crash to whatever system its running on (or in this case a reboot).
If this is the case with the S700 then it should be fine now.
I have R3M from Multiserver and have no noticeable problems.
[ This Message was edited by: ~DC:UK~ on 2005-05-10 17:16 ] |
japsy
Joined: Mar 17, 2005
Posts: 12
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DC:UK,
Did your phone exhibit the reboot problem before R3M? Have you tried the experiment described in this thread on reproducing the problem?
Thanks. |
DCUK7
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
PM |
I have only had the phone 2 days and just updated it last night. I tried to reproduce the problem to no avail. Didn't try with the previous firmwares. |
se4me
Joined: Apr 01, 2005
Posts: 122
From: Enfield
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I have updated to R3M using SEUS still have the reboot problem |
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Posted: 2005-05-09 13:39
