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Author The Official Esato BlackBerry Club!
Berry
R520
Joined: Dec 09, 2005
Posts: > 500
From: UK
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Posted: 2009-02-09 01:20
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Sort of humorous
shelly58
Sony Xperia SP
Joined: Jun 19, 2004
Posts: 373
From: Nottingham UK
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Posted: 2009-02-09 02:17
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On 2009-02-07 21:12:59, Merc_Man wrote:
@ shelll58, does you BB recieve emails on pay as you go fully? No issues etc?



yes it does and no problems at all im now totally addicted!
always look on the bright side of life...de dum..de dum..de dum..
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PS3 ID: menalishka
Berry
R520
Joined: Dec 09, 2005
Posts: > 500
From: UK
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Posted: 2009-02-09 10:16
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Looks like its you Mij?

Mine was slow to start but got better.

Merc_Man
P910
Joined: Feb 24, 2004
Posts: > 500
From: U.K
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Posted: 2009-02-09 20:37
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Yep must be just mine.

Had quite a lot of credit on the phone. And its all gone, spoke to them and they said the person I spoke to forgot to put the correct BB package on, so they are looking into it again.

Should be sorted soon.
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bearcub24
W890 Brown
Joined: Aug 11, 2006
Posts: 227
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Posted: 2009-02-09 21:04
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Mines not even started working yet, the sim was enabled for BB data after a quick call to CS, but still can't set it up. The techies are trying to sort it but not received any confirmation text yet, will give them another call tomorrow, luckily I've not had the £5.00 credited to the add-on yet.
shelly58
Sony Xperia SP
Joined: Jun 19, 2004
Posts: 373
From: Nottingham UK
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Posted: 2009-02-09 21:31
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well i can honestly say ive had no trouble at all phoned cs and the guy on the other end who i might add spoke very good english could'nt help enough and everything was set up and working by the time i came of the phone, touch wood has been so since and ive still got most of my credit apart from the £5 deducted for the data plan

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always look on the bright side of life...de dum..de dum..de dum..
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PS3 ID: menalishka
BB PIN: 255D45A9

[ This Message was edited by: shelly58 on 2009-02-09 20:33 ]

[ This Message was edited by: shelly58 on 2009-02-09 20:34 ]
bearcub24
W890 Brown
Joined: Aug 11, 2006
Posts: 227
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Posted: 2009-02-09 21:38
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The CS's didn't seem to know what they were doing but they put me through to a woman in the Blackberry team who was very helpful and she said they were experiencing one or two issues like mine. Other than that the phones good although I've had lots of Blackberrys previously, though obviously on contract.
shelly58
Sony Xperia SP
Joined: Jun 19, 2004
Posts: 373
From: Nottingham UK
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Posted: 2009-02-09 21:42
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well i must be one of the lucky ones as my emails sending as well as receiving have been running fine in fact they actually told me it might take up to 48 hrs to activate but was in fact up and running by the time i came off the phone....only problem now is im totally addicted to my BB
always look on the bright side of life...de dum..de dum..de dum..
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PS3 ID: menalishka
Berry
R520
Joined: Dec 09, 2005
Posts: > 500
From: UK
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Posted: 2009-02-09 22:15
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Mine is working fine too.

Had a small issue but fixed it pretty quick.

Just need some signal now at home
bearcub24
W890 Brown
Joined: Aug 11, 2006
Posts: 227
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Posted: 2009-02-09 22:35
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One thing I have noticed is how much nicer the keypad is to use than the original Pearl 8100, really like the dark blue colour too, once I get the email side of things working it will be a cracking handset.
Berry
R520
Joined: Dec 09, 2005
Posts: > 500
From: UK
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Posted: 2009-02-09 22:37
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On 2009-02-09 22:35:13, bearcub24 wrote:
One thing I have noticed is how much nicer the keypad is to use than the original Pearl 8100, really like the dark blue colour too, once I get the email side of things working it will be a cracking handset.


Did you set up your BIS account on the net?

You might need to send your Service Books?
bearcub24
W890 Brown
Joined: Aug 11, 2006
Posts: 227
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Posted: 2009-02-09 22:59
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Yes maybe, because at the moment in the email set up theres only BES listed, the Gprs is showing GPRS so I assume data has been enabled.
Berry
R520
Joined: Dec 09, 2005
Posts: > 500
From: UK
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Posted: 2009-02-09 23:11
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On 2009-02-09 22:59:25, bearcub24 wrote:
Yes maybe, because at the moment in the email set up theres only BES listed, the Gprs is showing GPRS so I assume data has been enabled.


Is this from the handheld? Or from the Orange BIS site?

and Capital GPRS means BB Data active
bearcub24
W890 Brown
Joined: Aug 11, 2006
Posts: 227
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Posted: 2009-02-10 07:14
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Tried to register via the www.blackberry.orange.co.uk site and it says my device is already registered, looks like I'm just going to have to wait for Orange to sort things out, but its frustrating.
bearcub24
W890 Brown
Joined: Aug 11, 2006
Posts: 227
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Posted: 2009-02-10 12:59
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Well rang Orange CS AGAIN! this morning, this time got put through to another department, the guy was really helpful, deregistered the handset, re-registered it and then sent all the service books. All is fine now, got my email accounts working. Everything appears to be ok, MMS and browser working. Is there a seperate department that deals with Orange Blackberry problems, the standard CS didn't seem to know what to do but when I got transfered they did seem to know what they were talking about and much more helpful and efficient.
Ah well, its sorted now.
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