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Online K700 Firmware update service available |
Dovern
Joined: Aug 20, 2003
Posts: 407
From: Malaysia
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WoW! The site was accessible about an hour ago... but its down again now 
 Sony Ericsson |
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TheRealSpawn
Joined: Jul 03, 2003
Posts: > 500
From: Denmark
PM, WWW
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Why are people constantly moaning about this ??
So someone bought some synchstations (I did too) well aware that nothing about the updateservice had been officialy announced.
Who's problem/fault is this ? - thats our own problem - noone elses.
At no point ever did S//E officially say that there was an onlineupdate service - nor that there ever would be one.
We just happened by accident to stumble upon some info that they are working on it.
So youve waited a week - so what ??
People are still able to freely update in the service centres.
Try to put things in the right perspective and have some patience will you. Stop emailing them all the time - stop moaning - just give them time and peace to work. Stressing them with constant emails etc. will NOT speed up anything. If enough people send immature emails complaining that its not working yet - you might even eventually risk they deside they dont want the hazzle and simply stop developing this service.
Everyone will know in time if and when this service will be available and functioning.
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Dovern
Joined: Aug 20, 2003
Posts: 407
From: Malaysia
PM |
We know we can freely upgrade the firmware in service center but a lot of us just curious about this service, we want to try to do thing ourself and see how much convenient it bring to us.
Email SE to let them know we are expecting the service is not wrong thing to do but we are actually providing feedback and tell them this is the service we want.
Customer feedback is crucial to lead a company success.
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[ This Message was edited by: dovern on 2004-07-23 17:20 ] |
TheRealSpawn
Joined: Jul 03, 2003
Posts: > 500
From: Denmark
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Thats true dovern
but the problem is most does not email S//E letting them know what they wish for - but instead email them complaints or questions why this is not working and will it work for their particularly branded firmware etc etc etc. for a service that is officially not existing. This must be very annoying for those at S//E that has to constantly reply.
Noone can answer these questions yet. No reason to talk about contacting people higher up in S//E to try and get inside info.
Im quite sure S//E are aware that customers would like to see this update service allready. Even without a thousand extra emails.
The point is also - why keep moaning about it in this thread like some do - theres nothing to moan about. The service is not officially announced - this is the key here - no reason to keep asking "Ive waited a week, how long must I wait" or "I bought a synchstation - I feel cheated cause its not working" or whatever some feel.
All of this is hypothetical - there is no update service for K700 at the moment. We can hope there will be - but thats it.
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jamesward
Joined: Jun 05, 2003
Posts: 252
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I've been searching around, but to no avail, but has anyone been able to upgrade the firmware on a branded K700i? Inparticular the O2 branded ones?
not sure where I can try, if anyone knows anywhere in Birmingham...?
thanks!
James
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Dovern
Joined: Aug 20, 2003
Posts: 407
From: Malaysia
PM |
jamesward:
I suggest you bring it to SE cservice center for upgrade, no online update available at the moment.
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[ This Message was edited by: dovern on 2004-07-24 05:07 ] |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Didnt someone post that there is no online upgrade site. but someone is still asking for it anyway? What is so hard to understand about "no"? |
chazam
Joined: Sep 28, 2002
Posts: 106
From: Essex (UK)
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@ jamesward
I usually get mine done in my local carphonewarehouse. I live in essex but some CPWs have service centers in them where you can get your phone updated, free! 
just take your proof of purchase and you should be fine, providing they have a service center.
Nokia N70 |
oozeymc
Joined: Jul 19, 2004
Posts: 14
PM |
I went to a CPW Service Centre yesterday to get my K700i updated to the latest firmware. To which I was told "sorry we haven't got any newer firmware for that phone because it's so new. We only just got the firmware update for the T630!"
So in light of that fact - can someone tell me where my nearest SE service centre is? I live in Leicester, UK. |
dj_wolfinstein
Joined: Feb 23, 2004
Posts: 382
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well in short and simple words..I think SE is wasting time..They really don't want to introduce Online Update Service for K 700i..the site they uploaded was for experimental purpose..I so damn! disappointed...Don't they have any Customer Relation Policy..SE are you listening..Customers are getting Pissed Offf...!
2 pegs of whisky-Rs500,4 shots of Tequila-Rs1000,6 cans of Beer-Rs300,Driving home a Girl who has drank all this-PRICELESS |
lam7r
Joined: Jun 26, 2004
Posts: 41
From: Manchester UK
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I dont think u can be pissed off at them removing the site. Like previously posted, your werent supposed to see it anyway  |
Xynthetic
Joined: Jul 19, 2004
Posts: 3
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Quote:
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On 2004-07-24 11:56:42, oozeymc wrote:
I went to a CPW Service Centre yesterday to get my K700i updated to the latest firmware. To which I was told "sorry we haven't got any newer firmware for that phone because it's so new. We only just got the firmware update for the T630!"
So in light of that fact - can someone tell me where my nearest SE service centre is? I live in Leicester, UK.
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Hey Man, I live in leicester too and i want to get the SE Firmware on my Orange-branded k700i - which CPW did you visit? the one close to the Clock Tower in the City Centre?
Thanks,
Gavin |
MUDVAYNEX
Joined: Aug 28, 2003
Posts: 20
PM |
Quote:
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Hey Man, I live in leicester too and i want to get the SE Firmware on my Orange-branded k700i - which CPW did you visit? the one close to the Clock Tower in the City Centre?
Thanks,
Gavin
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you can't get the SE Firmware put onto a Orange phone, it just don't let you.
my Firmware could do with an update, who do i e-mail for the list of SE centers ?? whats the e-mail addy please 
We Are Born 2 DiE! |
Usual
Joined: Jun 30, 2004
Posts: 13
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Upgrading firmware in the US involves paying to ship the phone away to the one service center and waiting 2 weeks for them to flash it and send it back. Having to do that for the bugs that never should have been in the phone in the first place sucks. Even having an update service is a bandage as it requires internet access with a windows PC. |
Dovern
Joined: Aug 20, 2003
Posts: 407
From: Malaysia
PM |
Shall we email to let SE know we want this service for K700i or just leave it as it is? what you guys opinion?
Sony Ericsson |
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Posted: 2004-07-23 14:30
Sony Ericsson
